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American Girl Place

Certificate of Excellence
Neighborhood:
Magnificent Mile
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Address: 835 North Michigan Avenue, Water Tower Place, Chicago, IL 60611
Phone Number: 877-247-5223
Website
Today
10:00 am - 8:00 pm
Closed now
See all hours
Hours:
Sun 9:00 am - 6:00 pm
Mon - Thu 10:00 am - 8:00 pm
Fri - Sat 9:00 am - 9:00 pm
Recommended length of visit: <1 hour
Fee: No
Activities: Dining, Shopping
Description: Discover why American Girl Place® Chicago is more than just a store—it’s a...
Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!
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TripAdvisor Reviewer Highlights

Read all 265 reviews
Visitor rating
  • 175
    Excellent
  • 71
    Very good
  • 13
    Average
  • 3
    Poor
  • 3
    Terrible
We've been to about half a dozen different stores, this is our favorite

We've traveled to LA, Denver, Minneapolis, Columbus, etc... This store is one of the largest and my daughter's favorite. This store offers nice large displays, good staff.

4 of 5 starsReviewed April 22, 2015
indyemmett
,
Muncie, Indiana
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265 Reviews from our TripAdvisor Community

Date | Rating
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English first
Muncie, Indiana
Top Contributor
172 reviews 172 reviews
63 attraction reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 22, 2015 NEW

We've traveled to LA, Denver, Minneapolis, Columbus, etc... This store is one of the largest and my daughter's favorite. This store offers nice large displays, good staff.

Was this review helpful? Yes
Lithia Springs, Georgia
Reviewer
5 reviews 5 reviews
3 attraction reviews
5 of 5 stars Reviewed April 17, 2015

A visit to the American Girl Cafe is a must if your girl likes these dolls. Bring your doll or borrow one to sit at your table. Food is delish! A little pricey, but you are paying for the whole experience. Set a budget for your girl before arriving so you don't walk out of the store having spent a... More 

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
97 reviews 97 reviews
45 attraction reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 4, 2015

We've been here numerous times and it's always a lot of fun for my girls. It's definitely quite pricey but if you daughter is really into it then its worth it. I recommend staying out of the cafe, the food is quite mediocre but the prices are ridiculously priced. Pick a nice doll, outfit or accessory and head back to... More 

Was this review helpful? Yes 1
Marion, Ohio, United States
Contributor
11 reviews 11 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 29, 2015

Our daughter had a lot of fun here. It is a huge store... Much bigger than back home. Everything is pricey but that was no surprise. We had lunch in their Resturant which she loves and had a lot of little extras. Shopping was fun. Parking is costly at the parking garage (about $35 for two hours)

Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Contributor
29 reviews 29 reviews
6 attraction reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 14, 2015

American Girl has spanned to satellite locations in multiple cities. But they look like a neighborhood lemonade stand compared to the original. My husband usually breaks out into hives when we go into our local store. It's crowded with screaming girls running every which way and no clear lines of sight. In contrast, the Chicago flagship store has everything well... More 

Was this review helpful? Yes 1
Portage, Michigan
Top Contributor
86 reviews 86 reviews
33 attraction reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 4, 2015

This place is amazing! The staff was all super friendly. The displays for each girl are really neat to look at. My daughter LOVED looking at the old American Girl of the Year dolls and getting her picture with the Grace display.

Was this review helpful? Yes 2
Miami, Florida
Top Contributor
161 reviews 161 reviews
44 attraction reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 27, 2015

Want to take your daughter to a memorable place, take them here they will love it. Staff are wonderful and your daughter will go away feeling very special

Was this review helpful? Yes 3
Madison, Wisconsin
Top Contributor
234 reviews 234 reviews
118 attraction reviews
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed February 25, 2015

1st off I only went because my wife wanted Julie the hippy doll and she was overjoyed upon locating the doll. It's a huge store with multiple levels and had anything for the dolls you could want. I thought it was weird with the hospital and the salon with the little barber chairs for the dolls. For little girls and... More 

Was this review helpful? Yes 5
Lambertville, Michigan
Top Contributor
74 reviews 74 reviews
12 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 18, 2015

American Girl Chicago is totally awesome. Took our 2 grandaughters ages 10 and 6 and they had best experience ever. I ordered dolls 2 months in advanced and they held them for our arrival. They were so surprised as they thought they were just going to get the other dolls hair done. They were so excited to see all the... More 

Was this review helpful? Yes 3
Senior Contributor
26 reviews 26 reviews
9 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 13, 2015

If your girls are like mine & into dolls, dress up play, play- imagination, reading anything related to dolls then American Girl place is amazing! My daughters love it.. we have had tea with our dolls, taken out dolls to get their hair done.. there is so much to do here besides shopping. one tip...Remember your American Girl doll or... More 

Was this review helpful? Yes 4

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.