We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

American Girl Place

Address: 835 North Michigan Avenue, Water Tower Place, Chicago, IL 60611
Phone Number: 877-247-5223
Website
Improve this listing
93%
Certificate of Excellence 2014
Type: Specialty Shops, Shopping & Fashion
Activities: Dining, Shopping
Fee: No
Recommended length of visit: <1 hour
Owner description: Discover why American Girl Place® Chicago is more than just a store—it’s a place for her...
More attraction details
Attraction details
Type: Specialty Shops, Shopping & Fashion
Activities: Dining, Shopping
Fee: No
Recommended length of visit: <1 hour
Hours:
Sun 9:00 am - 6:00 pm
Mon - Thu 10:00 am - 8:00 pm
Fri - Sat 9:00 am - 9:00 pm
Owner description: Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!

Hotels near American Girl Place

Write a Review

254 reviews from our community

Visitor rating
    168
    67
    13
    3
    3
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 attraction reviews
4 of 5 stars Reviewed January 28, 2015 NEW

I loved taking my little girl to get her doll Samantha's hair done. It was such a great store. Everyone who helped us was so nice!

Was this review helpful? Yes
Newmarket, Canada
Senior Contributor
21 reviews 21 reviews
4 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 19, 2015

I took my 5 year old daughter here on a recent trip to Chicago. We purchased her 2nd doll, accessories, and browsed around which would have been a perfect day if it ended there but it didn't. We ate at the American Girl restaurant and it was truly amazing. I think I was more blown away then she was. It... More 

Was this review helpful? Yes 2
Whitby, Ontario, Canada
Top Contributor
86 reviews 86 reviews
43 attraction reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed January 13, 2015

Although I have often seen and heard about the American Girl concept on television, and on these TV shows have seen glimpses of the store interior, actually visiting the American Girl store on N. Michigan Ave. had to be one of the most unique and strange, somewhat bizarre and enjoyable shopping experience during our recent mini vacation trip to Chicago.... More 

Was this review helpful? Yes 1
Wilmington, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2015

We had my granddaughter's fifth birthday party at American Girl with shopping for her first American Girl doll and a family lunch organized by American Girl. The food was wonderful, the cake beautiful, and my granddaughter treated like a princess. Awesome Day!

Was this review helpful? Yes
Delphi, Indiana
Contributor
15 reviews 15 reviews
7 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 31, 2014

We have taken our Granddaughter on a birthday trip to Chicago for the last two years...with American Girl Place being the primary target of this trip. Yes, it is a very expensive store, but the quality of the merchandise definitely stands up to heavy-duty play and the quality of the Customer Service received also justifies the prices on the merchandise.... More 

Was this review helpful? Yes
Memphis, Michigan, United States
Senior Contributor
32 reviews 32 reviews
16 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 30, 2014

My daughter would love this place but I am glad she was not with us when we were there. Tons of cool stuff for her dolls but non of it is cheap. Still the place was clean, the staff was helpful and very nice and we never felt pressured at all. Next time we will take my daughter and go... More 

Was this review helpful? Yes
Grand Rapids, Michigan
Top Contributor
95 reviews 95 reviews
33 attraction reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 29, 2014

I was introduced to American Girls in 1986 with the books. I could never afford a doll, but always got the catalogs. When I went to work temporarily in Chicago this Spring, I had the store on my list of must dos. I took a cab from my hotel in River North to Water tower and I think it cost... More 

Was this review helpful? Yes
Indiana, Pennsylvania
Senior Contributor
48 reviews 48 reviews
12 attraction reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 16, 2014

I wish when I was little there was an American Girl! At the same time it was fun to experience it even as an adult with my niece. Kudos to the team that created this place. I have never had so much fun reliving my doll days!! And the ability to look at various skin tones and nationalities is a... More 

Was this review helpful? Yes
Avon, Ohio
Senior Contributor
45 reviews 45 reviews
23 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 8, 2014

We just returned from a weekend in Chicago and taking our girls to the store. Plan on spending a couple of hours in the store because there are so many things for the children to look at.

Was this review helpful? Yes
Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 6, 2014

Make sure you reserve a "personal shopper" (it's free) if you are serious about purchasing a doll. Our PS was so good, no high pressure sales at all! You are able to use a room to go through all your options of items you have chosen off the floor to look at and decide-it made the experience less overwhelming (which... More 

Was this review helpful? Yes

Travelers who viewed American Girl Place also viewed

 

Been to American Girl Place? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from American Girl Place staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?