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American Girl Place

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Address: 835 North Michigan Avenue, Water Tower Place, Chicago, IL 60611
Phone Number: 877-247-5223
Website
Today
10:00 am - 8:00 pm
Closed now
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Hours:
Sun 9:00 am - 6:00 pm
Mon - Thu 10:00 am - 8:00 pm
Fri - Sat 9:00 am - 9:00 pm
Recommended length of visit: <1 hour
Fee: No
Activities: Dining, Shopping
Description: Discover why American Girl Place® Chicago is more than just a store—it’s a...
Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!
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TripAdvisor Reviewer Highlights

Read all 262 reviews
Visitor rating
  • 174
    Excellent
  • 69
    Very good
  • 13
    Average
  • 3
    Poor
  • 3
    Terrible
Fun time

Our daughter had a lot of fun here. It is a huge store... Much bigger than back home. Everything is pricey but that was no surprise. We had lunch in their Resturant which she... read more

4 of 5 starsReviewed March 29, 2015
Tom H
,
Marion, Ohio, United States
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262 Reviews from our TripAdvisor Community

Date | Rating
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English first
Marion, Ohio, United States
Contributor
11 reviews 11 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2015 NEW

Our daughter had a lot of fun here. It is a huge store... Much bigger than back home. Everything is pricey but that was no surprise. We had lunch in their Resturant which she loves and had a lot of little extras. Shopping was fun. Parking is costly at the parking garage (about $35 for two hours)

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Saint Louis, Missouri
Senior Contributor
29 reviews 29 reviews
6 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 14, 2015

American Girl has spanned to satellite locations in multiple cities. But they look like a neighborhood lemonade stand compared to the original. My husband usually breaks out into hives when we go into our local store. It's crowded with screaming girls running every which way and no clear lines of sight. In contrast, the Chicago flagship store has everything well... More 

Was this review helpful? Yes
Portage, Michigan
Top Contributor
85 reviews 85 reviews
32 attraction reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 4, 2015

This place is amazing! The staff was all super friendly. The displays for each girl are really neat to look at. My daughter LOVED looking at the old American Girl of the Year dolls and getting her picture with the Grace display.

Was this review helpful? Yes 1
Miami, Florida
Top Contributor
161 reviews 161 reviews
44 attraction reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 27, 2015

Want to take your daughter to a memorable place, take them here they will love it. Staff are wonderful and your daughter will go away feeling very special

Was this review helpful? Yes 2
Madison, Wisconsin
Top Contributor
234 reviews 234 reviews
118 attraction reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed February 25, 2015

1st off I only went because my wife wanted Julie the hippy doll and she was overjoyed upon locating the doll. It's a huge store with multiple levels and had anything for the dolls you could want. I thought it was weird with the hospital and the salon with the little barber chairs for the dolls. For little girls and... More 

Was this review helpful? Yes 4
Lambertville, Michigan
Top Contributor
73 reviews 73 reviews
11 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 18, 2015

American Girl Chicago is totally awesome. Took our 2 grandaughters ages 10 and 6 and they had best experience ever. I ordered dolls 2 months in advanced and they held them for our arrival. They were so surprised as they thought they were just going to get the other dolls hair done. They were so excited to see all the... More 

Was this review helpful? Yes 2
Senior Contributor
22 reviews 22 reviews
8 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 13, 2015

If your girls are like mine & into dolls, dress up play, play- imagination, reading anything related to dolls then American Girl place is amazing! My daughters love it.. we have had tea with our dolls, taken out dolls to get their hair done.. there is so much to do here besides shopping. one tip...Remember your American Girl doll or... More 

Was this review helpful? Yes 3
Crystal Lake, Illinois
Top Contributor
125 reviews 125 reviews
20 attraction reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 2, 2015 via mobile

My wife and daughter spent a few hours at American Girl Place with our grand daughter and they had a great time! They started with lunch and went onto the "salon". This is an over the top concept for any little girl who is into dolls and it works! Our grand daughter (4 years old) talked about her experience for... More 

Was this review helpful? Yes 2
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2015

I loved taking my little girl to get her doll Samantha's hair done. It was such a great store. Everyone who helped us was so nice!

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Newmarket, Canada
Senior Contributor
21 reviews 21 reviews
4 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 19, 2015

I took my 5 year old daughter here on a recent trip to Chicago. We purchased her 2nd doll, accessories, and browsed around which would have been a perfect day if it ended there but it didn't. We ate at the American Girl restaurant and it was truly amazing. I think I was more blown away then she was. It... More 

Was this review helpful? Yes 4

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?