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American Girl Place

Certificate of Excellence
Neighborhood:
Magnificent Mile
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Address: 835 North Michigan Avenue, Water Tower Place, Chicago, IL 60611
Phone Number: 877-247-5223
Website
Today
10:00 am - 8:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 6:00 pm
Mon - Thu 10:00 am - 8:00 pm
Fri - Sat 9:00 am - 9:00 pm
Recommended length of visit: <1 hour
Fee: No
Activities: Shopping, Dining
Description: Discover why American Girl Place® Chicago is more than just a store—it’s a...
Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!
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TripAdvisor Reviewer Highlights

Read all 272 reviews
Visitor rating
  • 181
    Excellent
  • 71
    Very good
  • 14
    Average
  • 3
    Poor
  • 3
    Terrible
Can't beat AG for fun!

You just can't beat the American Girl experience when traveling with girls of a certain age. Of the many AG stores we've visited, Chicago takes top honors for courtesy... read more

5 of 5 starsReviewed July 2, 2015
LevaviOculos
,
Cleveland, Ohio

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272 Reviews from our TripAdvisor Community

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English first
Cleveland, Ohio
Level Contributor
26 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 2, 2015 NEW

You just can't beat the American Girl experience when traveling with girls of a certain age. Of the many AG stores we've visited, Chicago takes top honors for courtesy, helpfulness, and best dining experience (even when compared to New York!)

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Brooklyn, Michigan
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

New store. Great staff, and good location. Would skip the restaurant the next visit. Food wasn't as good as previous visits but the wait staff was great.

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Adamsville, Tennessee
Level Contributor
5 reviews
3 attraction reviews
5 of 5 stars Reviewed June 8, 2015

Definitely request a personal shopper. Denise made shopping so much more relaxed! She engaged in conversation with my daughter and made her feel more relaxed. She understood that my daughter had earned her own money to come there, and she made suggestions for ways to make the most of the money she had.

Was this review helpful? Yes 1
Minnesota
Level Contributor
44 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 7, 2015

We frequent the AG store at the Mall of America so we weren't sure if we would be very excited to see this flagship American Girl store. But my daughter's eyes popped open when she walked in. There were little museum like displays set up for each of the historical characters that made them seem more real than they already... More 

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Tallahassee, Florida
Level Contributor
35 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 14, 2015

Two stories of American Girl Doll fun. All the dolls, clothes, accessories, sales PLUS hair salon, restaurant, and bakery. Honestly, the best part? There's a place to sit and charge your phone near the doll hair salon (if your daughter is old enough to be a few feet away) :)

Was this review helpful? Yes 1
Plant City
Level Contributor
52 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 6, 2015

Our daughter loves AG and even without her with us we still had to visit. After all this is where it all started so this is the store of stores when it comes to AG. Each store sells their token souvenir shirt and the best part of this store is that because it is so large everything is spread out... More 

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Michigan
Level Contributor
22 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 27, 2015

I took my 8 year old daughter to American Girl Place for the first time in early April. It was her first trip to Chicago and she was overwhelmed by the size of the store. She said there are "almost too many choices". Of course, American Girl is expensive but anyone who goes there already knows that. We did buy... More 

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Muncie, Indiana
Level Contributor
175 reviews
63 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed April 22, 2015

We've traveled to LA, Denver, Minneapolis, Columbus, etc... This store is one of the largest and my daughter's favorite. This store offers nice large displays, good staff.

Was this review helpful? Yes 1
Lithia Springs, Georgia
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2015

A visit to the American Girl Cafe is a must if your girl likes these dolls. Bring your doll or borrow one to sit at your table. Food is delish! A little pricey, but you are paying for the whole experience. Set a budget for your girl before arriving so you don't walk out of the store having spent a... More 

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Chicago, Illinois
Level Contributor
101 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed April 4, 2015

We've been here numerous times and it's always a lot of fun for my girls. It's definitely quite pricey but if you daughter is really into it then its worth it. I recommend staying out of the cafe, the food is quite mediocre but the prices are ridiculously priced. Pick a nice doll, outfit or accessory and head back to... More 

Was this review helpful? Yes 3

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Additional Information about American Girl Place

Address: 835 North Michigan Avenue, Water Tower Place, Chicago, IL 60611
Phone Number: 877-247-5223
Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
Open Hours:
Sunday 9:00 am - 6:00 pm
Monday 10:00 am - 8:00 pm
Tuesday 10:00 am - 8:00 pm
Wednesday 10:00 am - 8:00 pm
Thursday 10:00 am - 8:00 pm
Friday 9:00 am - 9:00 pm
Saturday 9:00 am - 9:00 pm

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.