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American Girl Place

Certificate of Excellence
Neighborhood:
Magnificent Mile
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Address: 835 North Michigan Avenue, Water Tower Place, Chicago, IL 60611
Phone Number: 877-247-5223
Website
Today
9:00 am - 9:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 6:00 pm
Mon - Thu 10:00 am - 8:00 pm
Fri - Sat 9:00 am - 9:00 pm
Recommended length of visit: <1 hour
Fee: No
Activities: Dining, Shopping
Description: Discover why American Girl Place® Chicago is more than just a store—it’s a...
Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!
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TripAdvisor Reviewer Highlights

Read all 281 reviews
Visitor rating
  • 185
    Excellent
  • 75
    Very good
  • 15
    Average
  • 3
    Poor
  • 3
    Terrible
Amazing

This was our daughters' first trip to the store and it did not disappoint! Staff was so helpful, friendly and kind. The store is beautiful and easy to find what you are looking... read more

5 of 5 starsReviewed July 28, 2015
75BeccaP
,
Sebeka, Minnesota

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281 Reviews from our TripAdvisor Community

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English first
Sebeka, Minnesota
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2015 NEW

This was our daughters' first trip to the store and it did not disappoint! Staff was so helpful, friendly and kind. The store is beautiful and easy to find what you are looking for! Totally exceeded my girls' expectations, and my husband's too!

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Toronto
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 27, 2015 NEW

My 9year old was in heaven. The lunch was surprisingly good-wine and champagne available if I wanted even! The best was the experience-if a girl didn't have a doll you could borrow one! They had fun little Q&A game available while waiting for lunch. So well,organized -I was surprised as I didn't know what to expect! My main goal was... More 

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Adelaide, Australia
Level Contributor
188 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 23, 2015

I took both my daughters here (7 & 5 yr old) to get them an American Girl Doll. The girls felt like they were in heaven, they loved all the dolls and accessories that go with it. It's great that the dolls have a story that go with them. The dolls and accessories are a little more expensive than other... More 

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Level Contributor
221 reviews
78 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 22, 2015

I stopped in to get a gift for my daughter while in town on business. This is an oasis of all things American Girl. We have a beautiful AG store close to my hometown, but it pales in comparison to this two-level experience.

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Elkville, Illinois
Level Contributor
30 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 21, 2015

OK, my 6-yr-old daughter saved up her birthday money, Christmas money, and lemonade stand money just to go to this one store! She has Bitty Baby (that has lasted through all 3 of my girls), Caroline (6-yr-old is first owner), Felicity (through 2 girls), and Josephina (through 2 girls), and LOVES them all!! All of their clothes and accessories are... More 

Was this review helpful? Yes 1
Level Contributor
2 reviews
5 of 5 stars Reviewed July 19, 2015

It's a 7-year-old girl's happy place. We enjoyed walking through the store that felt more like an interactive museum. Had our Grace's ears pierced in the salon... ate in the cafe... fabulous food by the way! But wish they had offered 1/2 portions as well as full... WAY TOO MUCH pasta for a 7-year-old.

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Level Contributor
13 reviews
4 attraction reviews
5 of 5 stars Reviewed July 16, 2015

This AGP is a great place!! It is in a great location (by the Cheesecake Factory, I recommend that totally) and it's by some other really nice stores such as the North Face. The store itself is big and 2 floors of fun! Boys (young and old) may not find this place amusing or fun, unless they like Baby Dolls... More 

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Genoa, Illinois
Level Contributor
33 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 11, 2015

What a fun place to celebrate our 8 year olds birthday. We had been before but today had lots of time for her to explore. We participated in the new design your own outfit program. It was a lot of fun and was ready in under 30 minutes. We also ate at the restaurant. So much fun for an 8... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Level Contributor
27 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 2, 2015

You just can't beat the American Girl experience when traveling with girls of a certain age. Of the many AG stores we've visited, Chicago takes top honors for courtesy, helpfulness, and best dining experience (even when compared to New York!)

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Brooklyn, Michigan
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

New store. Great staff, and good location. Would skip the restaurant the next visit. Food wasn't as good as previous visits but the wait staff was great.

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Additional Information about American Girl Place

Address: 835 North Michigan Avenue, Water Tower Place, Chicago, IL 60611
Phone Number: 877-247-5223
Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
Open Hours:
Sunday 9:00 am - 6:00 pm
Monday 10:00 am - 8:00 pm
Tuesday 10:00 am - 8:00 pm
Wednesday 10:00 am - 8:00 pm
Thursday 10:00 am - 8:00 pm
Friday 9:00 am - 9:00 pm
Saturday 9:00 am - 9:00 pm

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.