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Water Tower Place

Neighborhood: Near North Side
As featured in 3 Days in Chicago
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Address: 835 N. Michigan Avenue, Chicago, IL 60611
Phone Number: (312) 440-3166
Website
Today
10:00 am - 9:00 pm
Closed now
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Hours:
Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm
Description: Where downtown Chicago comes to life.At the pinnacle of Chicago's famed...
Where downtown Chicago comes to life.At the pinnacle of Chicago's famed Magnificent Mile, Water Tower Place is Chicago's premier shopping destination. Its stunning eight-level atrium features more than 100 of your favorite stores and restaurants plus a mix of distinctive specialty shops and boutiques. It offers a unique, high-energy urban shopping experience you simply won't find anywhere else in the city. In short, Water Tower Place is the place to shop.
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TripAdvisor Reviewer Highlights

Read all 294 reviews
Visitor rating
  • 137
    Excellent
  • 111
    Very good
  • 44
    Average
  • 2
    Poor
  • 0
    Terrible
HUGE mall downtown

This is a 7 story mall right on Michigan Avenue. It has whatever you want and some cafe type restaurants too. A Starbucks is coming soon. The American Girl store is attached. The... read more

4 of 5 starsReviewed March 30, 2015
jctravelgirl
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294 Reviews from our TripAdvisor Community

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English first
Senior Contributor
25 reviews 25 reviews
7 attraction reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 30, 2015 NEW

This is a 7 story mall right on Michigan Avenue. It has whatever you want and some cafe type restaurants too. A Starbucks is coming soon. The American Girl store is attached. The Lego store is on the 2nd floor and gets very crowded. Some stores are more botique-like, and some are chain stores. I did get some great deals... More 

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Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 25, 2015 NEW

If you are looking for chain stores this could be the place for you - from J Jill to the Lego Store and everything in between. It is a bit of a different layout when you enter. The main floor is primarily lobby space. You have to go up to the 2nd floor to access most of the stores which... More 

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Madison, Wisconsin
Top Contributor
234 reviews 234 reviews
118 attraction reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed March 23, 2015

I have been in this mall a dozen times over the years, never buy much aside from something to eat or if the wife is with hitting American Girl and spending too much $$ there. It's neat if you have never been here, the water falls lining the escalators never fail to amuse people and the glass elevators are cool.... More 

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Taos, New Mexico
Contributor
20 reviews 20 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

you know how most malls you go to there is a LOT of walking from on end of the mall to the next, and if you have 2 or 3 floors that is more walking then I want to do sometimes. Yet, for this mall it is the most perfectly arraigned mall for your pleasure. the Mall directory is perfectly... More 

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Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2015

Take some time here to visit Macy's and I always love visiting the Local Charm store in this mall - some beautiful pieces of stone in jewelry.

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Glasgow, United Kingdom
Top Contributor
239 reviews 239 reviews
48 attraction reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed March 14, 2015

Posh shopping mall spread out over 8 floors - plenty stylish shops selling fashion / jewellery / memorabilia. The shops are generally smaller than the giant department stores on N.Michican avenue outside. Nothing really worth going out of your way to shop here, but on a cold winter day, it's a better option than outdoor shopping.

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Paducah, Kentucky
Reviewer
4 reviews 4 reviews
3 attraction reviews
5 of 5 stars Reviewed March 9, 2015

Generally no fees for any landmarks in Chicago. The water Tower is a fun visitt. must go! Also, there is a seasonal boat co. with fun trips on Lake Michigan for a reasonable fee. You catch it across the Water Tower and Sun Times bldg.

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Edwardsville, Illinois
Senior Contributor
24 reviews 24 reviews
6 attraction reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 3, 2015

I'm not a big fan of going to malls while traveling, but this mall has it's unique features--including its glass elevator. There's not a lot of stores on each floor, so using the elevator and escalators will be necessary. Everyone is very nice inside, but it can get crowded on weekends, so plan accordinglyl

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Miami, Florida
Top Contributor
161 reviews 161 reviews
44 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 27, 2015

This is a great place to shop. Eight floors of stores its a days experience. Top floor has restaurants like a typical mall. Another place to go during Christmas and of course its mobbed.

Was this review helpful? Yes 1
Lanesville, Indiana
Top Contributor
56 reviews 56 reviews
16 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 26, 2015

7 Floors of shopping is really all you need to know. From American Girl Doll and the Lego Store to Macy's (which I think was 8 floors). Plus lots of choices for eating.

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?