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Address: 333 Lexington Drive, Buffalo Grove, IL 60089
Phone Number: 847 459 0269
Website
Activities: Group tours/walking tour

TripAdvisor Reviewer Highlights

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Not your typical chocolate shop

This used to be a great "outlet" for their factory rejects, but it has changed into a regular retail shop... lots of free samples, some highly reduced out of season items, great... read more

4 of 5 starsReviewed December 16, 2014
senyor
,
Chicago, Illinois
credit card Amex Card Member Review
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25 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Schaumburg, Illinois
Senior Contributor
22 reviews 22 reviews
6 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 1, 2015

I love this chocolate. I am a huge sweet tooth. This is one a few very good family owned chocolate spots. However, they do sell the chocolates at Jewel, so I do not get to the store as often as I used to. However if you go to there or the factory-chocolate strawberrys rock there. I also like the mint... More 

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
724 reviews 724 reviews
237 attraction reviews
491 helpful votes 491 helpful votes
5 of 5 stars Reviewed January 9, 2015

Fannie May long as been the gold standard for chocolate lovers in Chicago. Since my favorite outlet on North Michigan Avenue closed a few years ago, I have become a regular at the outlet at Michigan and Wacker, next to the Blackhawks' home store. But every once in a while, I have to make a trip to the Long Grove... More 

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
75 reviews 75 reviews
27 attraction reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 16, 2014 credit card Amex Card Member Review

This used to be a great "outlet" for their factory rejects, but it has changed into a regular retail shop... lots of free samples, some highly reduced out of season items, great selection of single candies, and so on. Helpful staff with be glad to help you decide (they even open packages so you can "taste test")! Always a good... More 

Was this review helpful? Yes
Wilmette, Illinois
Top Contributor
122 reviews 122 reviews
17 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 7, 2014 credit card Amex Card Member Review

Willy Wonka has nothing on these people. Always a crowd and with good reasonable, remembering you are getting the very best. Walk the store and marvel and the colossal selection, try try try.

Was this review helpful? Yes
Appleton, Wisconsin
Top Contributor
176 reviews 176 reviews
77 attraction reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed July 13, 2014

Store is in the process of remodel, so probably shouldn't judge the facility and the tour only runs once a day. Female employee was not overly friendly and seemed bothered we visited (most stores will greet customers..). To be fair it was getting towards closing time, but we weren't interested in purchasing much with the cool reception...will also share that... More 

Was this review helpful? Yes 1
Hamburg, New Jersey, Usa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 23, 2013

Years ago this place had a better selection of chocolate and the store was much more displayed. It was disappointing to see it evolve this way.

Was this review helpful? Yes 1
Top Contributor
430 reviews 430 reviews
85 attraction reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed November 20, 2013

There seems to be some confusion in the following reviews. The Lexington Drive address (above) is the corporate headquarters, the factory (with tours) and the outlet store. The retail store in Long Grove mentioned in some of the reviews is at a totally different location. Tours cost $2 a person (accommodating 10-30 people) and are offered three times daily during... More 

Was this review helpful? Yes 4
Fort Worth, Texas
Top Contributor
168 reviews 168 reviews
4 attraction reviews
97 helpful votes 97 helpful votes
1 of 5 stars Reviewed October 6, 2013

Big let down! Tours are on the hour with the last one being at 3 on Saturdays. We went at 2 and the lady took our money (shame on you people) knowing that the confection makers were gone and the cleaning crew was in there hosing the place down. We were treated to TV prompts at each station, but most... More 

Was this review helpful? Yes 2
Tallahassee, Florida
Top Contributor
212 reviews 212 reviews
115 attraction reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed July 7, 2013

So why visit this place? It isn't like you have seen their products right? Wrong. This company is behind the candies sold in major department stores. What makes their chocolate special? It is virtually handmade. While other manufacturers use a lot of automation, Long Grove uses a very labor-intensive process. Be sure to visit during the week when the production... More 

Was this review helpful? Yes
Chicago
Senior Contributor
46 reviews 46 reviews
21 attraction reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 22, 2012

The chocolate is just yummy.We enjoy our visit to this shop. It is a vacationersdream. There is a wonderful assortment of candies. If you can not find what you like here, it is not available anywhere.

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Crystal Lake, Illinois, United States

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  • Is there a restaurant or café onsite?