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The Spa at Chateau Elan

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Address: 100 Rue Charlemagne, Braselton, GA 30517
Phone Number: 800 233 9463
Activities: Wine tasting, Golfing
Description: Located less than one hour from downtown Atlanta, this is one of Georgia's...
Located less than one hour from downtown Atlanta, this is one of Georgia's most popular wineries and is also a luxury resort.
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TripAdvisor Reviewer Highlights

Read all 151 reviews
Visitor rating
  • 85
    Excellent
  • 31
    Very good
  • 12
    Average
  • 12
    Poor
  • 11
    Terrible
Peace & tranquility

I stayed at the spa this past weekend for my birthday and thoroughly enjoyed it! I have to start off by saying the customer service, ambience, and the tranquility are impeccable... read more

4 of 5 starsReviewed May 4, 2015
DThomass
,
Columbus, Ohio
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151 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Columbus, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 4, 2015

I stayed at the spa this past weekend for my birthday and thoroughly enjoyed it! I have to start off by saying the customer service, ambience, and the tranquility are impeccable! From the time we arrived to the time we left, there was a smiling face eager to assist us with whatever we needed. Even at 3am, there was someone... More 

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Atlanta, Georgia
Senior Contributor
36 reviews 36 reviews
5 attraction reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 3, 2015 via mobile

We thoroughly enjoyed the spa. We stayed in a king corner suite with views of the lake. Upon arrival we had a nice tour and a glass of champagne. You have to check in and the front desk admin will go over the package, yes you don't have to pay at that time, but they will run the card for... More 

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Omaha, Nebraska, United States
Senior Contributor
31 reviews 31 reviews
14 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 16, 2015

My friend and I stayed three nights at Chateau Elan and spent two days at the spa. After checking in, we received a robe and slip on shoes. We were given a tour of the facilities and shown how to use the lockers. You have full use of the facilities even if you only purchase one treatment for the entire... More 

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Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
3 attraction reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

This is marketed as a Luxary Spa. I booked an 80minute massage and 55 minute facial for my birthday. I arrived early and was immediately checked in and required to pay. They add a 20% tip automatically which I find uncomfortable as I tip based on experience/quality. Anyway. No one was at reception to get you robe, locker etc. I... More 

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Cumming, Georgia
Top Contributor
51 reviews 51 reviews
21 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 14, 2015

My wife and I came here for a babymoon (using their package). The spa was wonderful and the staff is amazing and friendly. The spa suites were nice and quiet (no one under 18 allowed), so perfect for romantic retreat.

Was this review helpful? Yes
Atlanta, Georgia
Contributor
12 reviews 12 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 11, 2015

We came here for my boyfriends birthday and booked the $800 (!!!!!) Cou­ples Suite Roman­tic Jour­ney. It was THE WORST. Although I know the massage therapists meant well and tried to do their best (they were very friendly) the massage was horrible, was not at all 80 minutes, the body scrub was crap. Might have as well just given us... More 

Was this review helpful? Yes 2
Cumming, Georgia
Top Contributor
151 reviews 151 reviews
28 attraction reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 1, 2015

Bounce Back, Breath New Life Into, Energize, Invigorate, Refresh, Restore and Revive. If you are in need of any of the above...........then this place is for you. My daughters kidnapped me early on my 50th. birthday. I had no clue. My day started off with fruit infused water and a two hour massage with Rafael!!!! Amazing aaaahhhhhhhhh, I didn't know... More 

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2 reviews
5 of 5 stars Reviewed March 27, 2015

My mom and I both had pedicure and my feet are not the prettiest in the world , but I have not worn close toe shoes since last week . I have on a red polish name " Shake rattle and roll " fit me perfectly . The price is well worth it and you feet will be the envy... More 

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heemstede
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 26, 2015

Me and our friends has stayed in the hotel for many years, did all kind of treatment. This year we had a really very disappointed stay in the spa. Sauna, steam cabine and the wirhpoole where really dirty.

Was this review helpful? Yes 2
Smyrna, Georgia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 8, 2015

I received a gift card for multiple services for Christmas and recently went to the spa with two other women (they received the same gift card). When we checked in we were told our gift cards had additional dollars remaining, over and above the services scheduled, which could be used in the gift shop, etc... I thought this very odd... More 

Was this review helpful? Yes 3

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?