Went to the spa. They automatically added 20% for gratuity and will not give you the opportunity to adjust it no matter how horrible the service was. Then to top it all off THEY CHARGE YOU TAX ON THE GRATUITY!!!!!! Yes - tax on the gratuity. Ridiculous. Will never go back. Such a rip off. more

I spent a weekend there with some friends. The hotel itself is nice but the spa is beyond awful, especially for the prices they charge. You pay for your service upfront and they automatically add a mandatory generous tip for their staff. So if you do not enjoy your service, you still pay a 20% tip. The Grove Park Inn,... more

I was so excited for our weekend trip away to Chateau Elan. It was a surprise trip for my boyfriend for his birthday. I arranged for him to have a day off work so we could leave early. Our room was as we requested and it was clean however the bed was extremely uncomfortable as well as the room temperature.... more

If you are a seasoned spa resort goer, keep in mind that Georgia is not known for luxury resorts and spas. As a local yokel who drives in from the bustling city for some peace and quiet on the weekend, Elan is a pleasant and peaceful escape. Walking the nature trail is a serene renewal of spirit winding around the... more

We spent the weekend at Chateau Elan and LOVED it. We were so impressed. I had read some mixed reviews on this site and wasn't sure what to expect. Everything exceeded my expectations. The spa was amazing, food was great, room really nice, and the staff were very friendly and helpful. It is so pretty there. We did one of... more

after having talked to people who work there , I find they dont treat their people very well salary wise. they are making less now than they did 3-5 yrs ago. this doesnt seem right to me. if the people are giving good service, pay them for it more

This place is weird. With the exception of "Bob" at the Par 3 Golf Course, no staff was friendly to us and the place is just sterile. Food is marginal and prices are very high. We didn't really enjoy our stay here and will definitely not return. more

This was my second time there and I could not belive that in 2008 they were charging for internet access. It is over priced. The 2 bed room is a over priced Hampton Inn Room. Not a lot of space and a 19' tv. more

My family came down from Chicago for a weekend trip to Atlanta. On Thursday, 4/10, they golfed at the Chateau Elan golf course. The course was in horrible shape, and the greens were brown and crunchy. We thought it was because of the drought; however, they played at Bear's Best in Suwanee the next day and had a perfect experience.... more