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Dolphin Water Tours LLC

Certificate of Excellence
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Address: 282 Yacht Club Drive, Dock A-19, Saint Augustine, FL 32084
Phone Number: +1 800-630-0844
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Recommended length of visit: 1-2 hours
Description:

We offer the world famous Dolphin Safari and the BYOB Sunset Tour around...

We offer the world famous Dolphin Safari and the BYOB Sunset Tour around the St Augustine bay area. Also private tours up to 40 passengers.

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TripAdvisor Reviewer Highlights

Read all 477 reviews
Visitor rating
  • 373
    Excellent
  • 58
    Very good
  • 21
    Average
  • 3
    Poor
  • 22
    Terrible
Top notch professionalism and unparalleled views of Night of Lights

We had the pleasure of last night's 6 pm cruise to view the Night of Lights. The sunset views as we left the dock were incredible but paled in comparison to the water view of St... read more

5 of 5 starsReviewed 4 weeks ago
seasonedtraveler51
,
Dunnellon, Fla
via mobile

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477 Reviews from our TripAdvisor Community

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Stuart, Florida
Level Contributor
10 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked and paid for this online ($33.00). Ubered to the dock ($17.00) from downtown and upon arrival we were informed that the ship had left the marina mysteriously 2 days before. There were about 12 other people who had also booked and paid online. Had to Uber back to town (another $17.00). I emailed the tour company and was told... More 

Helpful?
1 Thank uknowjojo
Palm Coast, Florida
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

Bought a Groupon to go on a boat tour, but cannot contact the company to make the required reservation. From what I've read from other reviewers, it looks like they have flown the coop. They don't return phone calls and now the automated answering service answers calls with a different name (other than Dolphin). Luckily, I went through Groupon so... More 

Helpful?
Thank Poker-Painter
Level Contributor
34 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I am going to echo the sentiments of many recent reviewers. I bought a groupon. Got an email that said they weren't getting along with Groupon anymore and to get a refund from them and then pay $20 per person night of the cruise and reservations would be honored. Since receiving that email I got two more. One stating the... More 

Helpful?
Thank Jessica H
Boston, Massachusetts
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am another of the apparently long list of people who got taken in by this company. They seemed totally legit back in November when I got the tickets for my parents as a Christmas present (for a January cruise). Lots of positive reviews and experiences, going back several years. Then suddenly, my reservation is cancelled and no one is... More 

Helpful?
3 Thank Rachel J
Orange Park, Florida
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Went to take the boat tour last night....Boats are gone. Manager of the King Fish Grille (not associated with the tour company at all) was very kind and told us that the boats had vanishied in the middle of the night a few days ago and no one knows what has happened.

Helpful?
1 Thank JaxDreamFunding
New Smyrna Beach, Florida
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We scheduled and paid for our tour on the company website on January 5th, 2016. When we arrived at the pier yesterday (January 16th) along with many other people that had also paid in advance for the tour, the boat was not there. One of the other guests went to the Harbor Master's office and was informed that the boat... More 

Helpful?
1 Thank Andreag6641
Dunnellon, Fla
Level Contributor
35 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had the pleasure of last night's 6 pm cruise to view the Night of Lights. The sunset views as we left the dock were incredible but paled in comparison to the water view of St. Augustine's Night of Lights. Our captain navigated the dark waters with precision staying ever so alert for unlit buoys and boats. He paused the... More 

Helpful?
1 Thank seasonedtraveler51
Saint Augustine, Florida
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Customer service from Dolphin Water Tours was lacking to say the least ! After booking online, customer service was not reachable before the new year nor did they return calls or emails.There was only a pre-recorded message giving hours of operation, which was not correct. A different website was given to make changes but it was not available. Our names... More 

Helpful?
Thank Linda H
Ocala, Florida
Level Contributor
18 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Since I suffer from some bad luck, we were not able to see any dolphins during the tour. I can tell you that even with that, me and my son had a great time. The tour guide was funny and very engaging with the visitors like me. The gentleman operating the boat was very respectful to other boats in the... More 

Helpful?
Thank MannyHdez1
Rochester, New York
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Took a night time cruise with Dolphin Water Tours to see the Christmas Lights in St Augustine. It was a beautiful view. The captain gave us a bit of history that I hadn't heard before, and a view I hadn't seen before. The view was fantastic. We brought my mom and dad with us, who have been to St Augustine... More 

Helpful?
Thank RHewett

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?