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Lapis Spa

Certificate of Excellence
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Address: 4441 Collins Ave., Fontainebleau Miami Beach, Miami Beach, FL 33140
Phone Number: (305) 674-4772
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TripAdvisor Reviewer Highlights

Read all 220 reviews
Visitor rating
  • 171
    Excellent
  • 33
    Very good
  • 7
    Average
  • 3
    Poor
  • 6
    Terrible
Great Massage

This place is awesome. Swedish Massage and the facility was extremely relaxing and makes you feel like you are royalty. highly recommend if your staying there or in the area

5 of 5 starsReviewed 1 week ago
P H
,
Egg Harbor City, New Jersey
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220 Reviews from our TripAdvisor Community

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Egg Harbor City, New Jersey
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place is awesome. Swedish Massage and the facility was extremely relaxing and makes you feel like you are royalty. highly recommend if your staying there or in the area

Helpful?
Thank P H
New York City, New York
1 review
3 of 5 stars Reviewed January 2, 2016

This was my third or fourth visit to the Lapis Spa. While the spa service I received was very good, the visit overall was not relaxing. In every area of the men's section, whether the steam room, the jacuzzi, the "relaxation beds," even the lounges, loud and obnoxiously inappropriate behavior abounded. There were no standards, there was no monitoring by... More 

Helpful?
Thank newyorkjoe2016
Fontainebleau H, Manager at Lapis Spa, responded to this review

Thank you for taking the time to provide feedback regarding your recent visit. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to you personally via Trip Advisor. We look forward to hearing from you. Warmest Regards, Lapis Spa Management More 

Greater London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed December 31, 2015

Lapis Spa is exceptional. The masseuse displayed high level of expertise. The spa is well organized and always kept neat. The blue rain shower and steam were incredibly relaxing. Finally, Luiz was cheerful, friendly and dedicated to his job.

Helpful?
Thank Adebukunola O
Fontainebleau H, Manager at Lapis Spa, responded to this review

Thank you for your generous comments regarding your recent visit. Our goal is to create unforgettable memories for our guests, and we are delighted to learn that our staff, specifically Luiz, accomplished this for you. We look forward to your next visit! Warmest Regards, Lapis Spa Management More 

Atlanta, Georgia
Level Contributor
15 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 27, 2015

We have been treating ourselves to this luxury spa once a year. During our most recent visit we were surprised to see changes. The spa couldn't keep up with supplying the customers with bath towels even that the area didn't seem full of people. The cold towels near the steam room were also not being replaced. And in both the... More 

Helpful?
Thank Goldie1102
Fontainebleau H, Manager at Lapis Spa, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay visit. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to you personally via Trip Advisor. We look forward to hearing from you. Regards, Lapis Spa Management More 

Basking Ridge, New Jersey
Level Contributor
39 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 24, 2015

We enjoyed the massage very much although I am not too happy with the age requirement. We booked a massage and we had access to the spa for the day. The massage was very relaxing and comfortable. There's steam room, hot tub, mineral pool, and rain room in the spa. The rain room is a must try. Rain massages your... More 

Helpful?
Thank JT3689NJ
Fontainebleau H, Manager at Lapis Spa, responded to this review

I am thrilled you enjoyed your overall visit! Thank you for being our guest and for sharing your impression with everyone. We sincerely appreciate your compliments. I will certainly pass your recognition along to our team members. Please visit again soon! At your service, Lapis Spa Management More 

Miami, Florida
1 review
5 of 5 stars Reviewed December 15, 2015

My wife and I decided to enjoy a couples spa day at Lapis. We arrived early for our 10am massage. After a quick coffee and pastry at the Chez Bon Bon, we made our way to the elegantly appointed Lapis spa. We were warmly greeted by the receptionist and led to our respective locker rooms where the courteous staff guided... More 

Helpful?
Thank Danny_deVarona
Fontainebleau H, Manager at Lapis Spa, responded to this review

Wow! We truly appreciate the time you have taken to recognize Lapis Spa. Our team members work very hard to ensure that our guests are satisfied and that their expectations are exceeded. It is our pleasure to serve you! I look forward to sharing your review with the entire Fontainebleau Team and promise to recognize each and every team member... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed December 9, 2015

This was my second visit to Lapis Spa and hopefully won't be my last. The facility is beautiful! I had appointments with 2 other family members, and due to our Lyft driver taking us 40 minutes out of the way (DO NOT use Lyft in Miami!), we missed our first appointments. Rocio was completely understanding, tried to reschedule us (our... More 

Helpful?
Thank Erin B
Fontainebleau H, Manager at Lapis Spa, responded to this review

Wow! We truly appreciate the time you have taken to recognize Lapis Spa. Our team members work very hard to ensure that our guests are satisfied and that their expectations are exceeded. It is our pleasure to serve you! I look forward to sharing your review with the team and promise to recognize each and every team member mentioned above.... More 

Los Angeles, California
Level Contributor
83 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed December 6, 2015

Welcome: Friendly. Prepay. Multiple spa attendants. Spa cleanliness: Perfect Spa snacks: oranges and salty pretzels. Would consider something more health conscious. Also you can only have infused water and flavored tea. I think a more elegant experience would allow for one to chose some nice teas. In particular green tea. I also recommend brown sugar cubes. Relaxation room: Lovely Rain... More 

Helpful?
Thank Tamika B
Fontainebleau H, Manager at Lapis Spa, responded to this review

Thank you for taking the time to share your experience with everyone. I am thrilled to hear that you enjoyed your stay with us! We have taken all of your feedback into consideration. We hope to have the opportunity to serve you once more in the near future. Warmest Regards, Lapis Management More 

Level Contributor
4 reviews
5 of 5 stars Reviewed December 3, 2015

This spa is amazing. The staff are friendly and very accommodating, the design and surroundings are relaxing with waiting areas and refreshments available. The treatments I had were impressive and I left there feeling refreshed. There was a fire alarm during the last 10 mins of my facial which was a slight annoyance but I was satisafctorily compensated for this... More 

Helpful?
Thank Jai T
Fontainebleau H, Manager at Lapis Spa, responded to this review

Wow! We truly appreciate the time you have taken to recognize Lapis Spa. It is our pleasure to serve you! I look forward to sharing your review with the entire team! We await your return hopefully very soon! Warmest Regards, Lapis Management More 

Hieleah,fl
Level Contributor
3 reviews
5 of 5 stars Reviewed November 30, 2015

Since I walked into the Spa I felt very welcome starting with Ms. Arlin who greeted me with such care, a great smile,and walked me inside the ladies locker room. Then Ms. Lina, and Ms. Cary attended me once I got into the lockers who the provided me with my robes, and locker. They were very attentive with anything I... More 

Helpful?
Thank Yordania G
Fontainebleau H, Manager at Lapis Spa, responded to this review

This is wonderful! It is truly rewarding when our colleagues are acknowledged for going above and beyond in their service delivery. I want to express our most sincere appreciation for being a guest of Lapis, and we look forward to welcoming you back soon! Warmest Regards, Lapis Spa Management More 

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