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The Spa at Mandarin Oriental, Miami

500 Brickell Key Drive, Miami, FL 33131 (Downtown)
+1 305-913-8332
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Ranked #95 of 176 activities in Miami
Type: Spas
Activities: Swimming
Owner description: The Spa at Mandarin Oriental, Miami is a Five-Star sanctuary featuring six stunning VIP spa suites, with floor-to-ceiling windows overlooking Biscayne... more » Owner description: The Spa at Mandarin Oriental, Miami is a Five-Star sanctuary featuring six stunning VIP spa suites, with floor-to-ceiling windows overlooking Biscayne Bay. Each has been custom designed for specific treatments. It's a sensuous environment to indulge in our holistic treatments that blend ancient wisdoms from around the world. From its tri-level grandeur to the enticing menu of original treatments, The Spa at Mandarin Oriental, Miami is one-of-a-kind. « less
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13 reviews from our community

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Date | Rating
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English first
Miami, Florida
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 22, 2014

My partner and i stayed for 2 days at the mandarin oriental and for the first time used the spa. Let me say "what an experience"! We had the 2 hour rejuvenating facial with head, shoulder, hand, feet massage. Angela and yolanda were our therapists and simple put made the experience both relaxing and rejuvenating. At one point we fell... More

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Miami, Florida
Top Contributor
54 reviews 54 reviews
13 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 14, 2014

The spa at mandarin is a very special place. I usually go to the four seasons spa, however, I wasn't able to get a booking and reserved at mandarin instead. From the moment you enter, you feel your stress relieved. The staff are extremely friendly. The ambiance is magnificent. They offer a wife array of services. I had an 80... More

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VA
Contributor
16 reviews 16 reviews
4 attraction reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 2, 2014

I had heard so many great things about this Spa so I was somewhat excited to experience it. I booked a 120 min Kundalini Journey Treatment in a Spa Suite. Pricey but I under orders to do something nice for myself (long story). Esthetically the spa is gorgeous like the rest of the hotel. There were water bottles available and... More

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chicago
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 23, 2014

The customer service at the spa is great... its very relaxing and clean and everybody is welcoming. However, it is WAY overpriced! For a 50 min couples massage and a 50 min aromatherapy facial for two, we paid $600. The massage was okay, not the best I've had. The nicest girl was the front desk girl, I don't remember your... More

Was this review helpful? Yes 1
New Jersey
Top Contributor
79 reviews 79 reviews
9 attraction reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 18, 2013

Spa was very nice, professional, and clean. Spent the day here and was able to lay out by the pool, have lunch outside, use the gym and it was a great day and I would come back again. However, if the weather wasn't nice there really wasn't anyplace to hang out for a few hours or 1/2 a day. They... More

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Fort Lauderdale, FL
Senior Contributor
36 reviews 36 reviews
9 attraction reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed August 8, 2013

Had the 50 minute massage last weekend as part of the Miami Spa month special. What a disappointment. After the initial consultation. I made it clear to the therapist what I wanted and where my problem areas were (because she asked). She pretty much ignored whatever I said. There were minutes when she did nothing except hold my head or... More

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Passaic, New Jersey
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 6, 2012

Came here for a bachelorette day. The spa was clean and beautiful. Everyone was very pleased with their services. We were treated very well by spa staff. We enjoyed the relaxation room, sauna, steam room, and amazing showers. We were also permitted to use the facilities - and so we spent the day at the beach and pool and had... More

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Atlanta, Georgia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 6, 2012

I had the worst spa experience of my life at The Spa at the Mandarin Oriental hotel and I am a spa regular. My two friends and I were in Miami for a girl's weekend and wanted to have some spa time. We looked at reviews and decided on The Spa. Our appointment was at 5pm for 3 people. We... More

Was this review helpful? Yes 5
Miami, Florida
Top Contributor
61 reviews 61 reviews
25 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 8, 2012

It's is great ambiance,good service,and I would come back !!!

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1 review
1 of 5 stars Reviewed June 2, 2012

This is the worst SPA we have ever been. Please do not waste your time or money. It's overrated. Does not deserve 1 star. We have been everywhere in the US and around the world. This is not a 5 Star rated place. Trust me on this. Waste of money and time. You can find better places.

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MOResponse, General Manager at The Spa at Mandarin Oriental, Miami, responded to this review

Dear Guest, Thank you for your recent visit to Mandarin Oriental, Miami. We would appreciate speaking with you directly so please contact the Executive Office at your earliest convenience. The Spa at Mandarin Oriental, Miami has received numerous accolades and awards including being the only Five Star Spa in Florida for four consecutive years. Please understand that providing excellent service... More

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