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Gray Line Miami Key West Trip

Neighborhood: Allapattah
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Address: 815 NW 57th Ave, Suite 217, Miami, FL 33138
Phone Number: 001-877-643-1258
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Gray Line Miami takes you to experience the colorful streets and the...

Gray Line Miami takes you to experience the colorful streets and the beach of the southernmost tip of Florida Keys. We provide various tours to Key West which all include free time in the island and round-trip transportation. Trips take place every day and include an option to add a snorkeling tour in catamaran, a glass bottom boat ride or parasailing experience to your package. We also provide overnight trips to Key West. Gray Line Miami operates in South Florida covering the Greater Miami area and Florida Keys. We offer more than 35 diverse tour and services. Our tours are designed for people of all ages, groups and both private travelers and for corporate trips. Some excursions are available for wheelchair users. Most of the tours and services are provided in English and in Spanish.We are a part of the world's largest tour operator, Gray Line Worldwide, which operates in more than 150 locations and 700 destinations. With over 100 years of experience we want to provide you the best possible vacation experiences in Miami. Welcome!

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TripAdvisor Reviewer Highlights

Read all 36 reviews
Visitor rating
  • 14
  • 12
    Very good
  • 5
  • 0
  • 5
Tour of Key West on trolley

We decided to take a tour of the island on the trolley. It was about an 1 1/2 hr long. You could also get on/off at whatever stop you chose. It definitely helped in exploring the... read more

4 of 5 starsReviewed August 17, 2015
Alice M
Rochester, New York

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36 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Diego, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 20, 2015

Gray Line Key West was terrible. I left multiple emails and multiple phone calls and got zero replies! I paid for the Glass Bottom Boat Ride, and the water was too rocky due to a storm the previous day before. They assured me a full refund if I did not board the boat, which I did not. But I could... More 

1 Thank Alisia3
Rochester, New York
Level Contributor
11 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 17, 2015

We decided to take a tour of the island on the trolley. It was about an 1 1/2 hr long. You could also get on/off at whatever stop you chose. It definitely helped in exploring the island. We had a very nice time and learned a little about its history.

Thank Alice M
Swansea County, United Kingdom
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 27, 2015

Arrived on time but wasted almost an hour getting tickets which left us just over 5 hours instead of 6.Even though the trolley tour is ok I wouldn't recommend it as you can just walk around yourself and see everything leaving more time.The tour guide seemed very stroppy,would stay overnight or drive down yourself.

2 Thank robdev11
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 13, 2014

The van was an hour late.The whole bus trip smelt like a urinal. It was absolutely disgusting. You are better off driving yourself. This isn't what you would expect from Miami, but something you would expect from a third world country based tour service.

5 Thank Tony U
Auburn, Alabama
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 12, 2014 via mobile

We were told to be at the pickup location at 6:20 am, they didn't show up until 7. Then we had to take a van to the main bus, which was a horrible ride that will easily make you car sick if you have an easy stomach. We finally got on our bus and left Miami around 8, the bus... More 

5 Thank aas0020
Griffith, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed December 9, 2013

Lots do to here but if you wanted to relax there is beautiful braches as well. Great food & friendly place. Highly recommend.

Thank MelBelt
Edmonton, Alberta
Level Contributor
66 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed September 4, 2013

We had a good guide and a good driver - the bus was clean and comfortable. The trip is scenic and interesting. Key West offers a lot and 6 hours wasn't enough for us, (but that is not the fault of the tour company), The nice thing about Grayline is that they pick you up at your hotel - it... More 

Thank mohicans
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 27, 2013 via mobile

Ok so I am not impressed with the company that operates the tour to and from key west, however the scenery on the ride and key west itself is simply amazing. The first day we could not find where we were supposed to be picked up downtown so Mary called and said they were looking for my wife and I.... More 

1 Thank whitela401
Level Contributor
45 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed April 13, 2013 via mobile

Firstly, despite our disappointing experience with Grayline, I must point out that Key West (KW) itself was an exciting and vibrant place to visit. Unfortunately Grayline spoilt our trip; I will explain. One third into the 4 hour one way trip they unexpectedly transferred us to another bus with totally different tour company on the pretext of a faulty bus... More 

3 Thank Danroslyn
Cardiff, United Kingdom
Level Contributor
181 reviews
73 attraction reviews
common_n_attraction_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed April 22, 2012

The trip to key west was good with plenty of stunning scenery through all the keys and over the long bridges. It took around 3 hours , with a short stop for brekkie. Key West was nice , with good shops and good foto opps, especially at USA most southern point, 90 miles from cuba.We had food at the Grand... More 

3 Thank stevoCardiff

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?