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mySpa

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Address: 100 Chopin Plaza, Intercontinental Miami, Miami, FL 33131
Phone Number: +1 305-372-4444
Website
Description: At mySpa at InterContinental Miami, we believe the spa experience should...
At mySpa at InterContinental Miami, we believe the spa experience should center on you and your needs. In this spirit, we present personalized downtown Miami spa treatments that will awaken your energy, instill harmony, and inspire you to achieve the perfect balance of mind, body, and soul. We offer an extensive range of massage, skin-care, body-care, and nail therapies –– all tailored to your needs, creating an individualized spa experience. In addition, our staff members are carefully selected and trained in the art of hospitality, providing you with consistent, gracious service.
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TripAdvisor Reviewer Highlights

Read all 62 reviews
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  • 57
    Excellent
  • 2
    Very good
  • 1
    Average
  • 1
    Poor
  • 1
    Terrible
MySpa incredible!

Husband and I had an 80 minute couples massage with Andrea and Suzana. Words just can't describe how relaxing and wonderful it was. The spa itself is a haven for relaxing and... read more

5 of 5 starsReviewed May 23, 2015
LiteGal88
,
Fort Worth, Texas
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62 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Worth, Texas
Level Contributor
4 reviews
3 attraction reviews
5 of 5 stars Reviewed May 23, 2015

Husband and I had an 80 minute couples massage with Andrea and Suzana. Words just can't describe how relaxing and wonderful it was. The spa itself is a haven for relaxing and this is our second time visiting them. I'd recommend this spa to anyone, they have something for everyone. I also had an express manicure with Vanessa. Truly beautiful... More 

Was this review helpful? Yes
Candice G, Spa Director at mySpa, responded to this review

Dear LiteGal88, It was such a pleasure to have had you and your husband as our guests. As one of our loyal guests, I'm thrilled that you know you can count on us for a relaxing 5-star experience. I'm delighted that you continue to receive great service from all our colleagues including Vanessa, Andrea, and Suzie! I will be sure... More 

Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 6, 2015 via mobile

Bought this deal through a Groupon and it was totally worth every penny! This spa is just beautiful and the staff is amazing. Everyone is really helpful and had a great attitude. Left there feeling really relaxed. My mom loved it as well. Def going back soon.

Was this review helpful? Yes
Candice G, Spa Director at mySpa, responded to this review

Dear Evelyn A, Thank you so much for your wonderful review! I'm thrilled that we exceeded your expectations and offered you and your mom a 5-star experience. Our team will be proud to know that you walked away feeling relaxed and rejuvenated. I'm delighted that you plan to return and can't wait to welcome you back! Regards, Candice More 

Miami, Florida
Level Contributor
32 reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 28, 2015

My wife had a great experience at this spa. Beautiful location, good facilities, everybody very friendly. The massage with Suzana was great. Highly recommended.

Was this review helpful? Yes
Candice G, Spa Director at mySpa, responded to this review

Dear SpartanFan73, Thank you for sharing your experience with us. I'm happy that your wife had a great experience at mySpa and enjoyed everything from the location, our beautiful facility and service she received from Suzie. We take great pride in offering our guests 5-star experiences and I will be sure to share your kind words and congratulate the team... More 

North Miami Beach, Florida
1 review
5 of 5 stars Reviewed April 23, 2015 via mobile

If you want a spectacular massage and a super relaxing atmosphere look no further than myspa Miami. My therapist was Suzana and she has heavenly hands. I enjoyed the relaxation room as well. Thank you

Was this review helpful? Yes
Candice G, Spa Director at mySpa, responded to this review

Dear Maria D, Thank you so much for your wonderful review and recommendations. We have a great team at mySpa and I appreciate you pointing out Suzie who was able to make your visit a memorable one. I will be sure to share your kind remarks and congratulate her on a job well done. Regards, Candice More 

1 review
5 of 5 stars Reviewed April 23, 2015 via mobile

I had a great massage with Suzanna at myspa.she really helped me with my muscle tension and all my knods magically dissappear . I enjoyed very much the sauna and the eucalyptus in the steam room. I will return .

Was this review helpful? Yes
Candice G, Spa Director at mySpa, responded to this review

Dear canomar78, Thank you for sharing the positive experiences of your recent visit to mySpa. We are pleased to hear that we have provided you with a 5 star experience and I truly appreciate your accolades to Suzie for her service. I'm thrilled that you plan to return and hope it's not too long before your next visit. Regards, Candice More 

Miami, Florida
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 28, 2015

I am a local Miamian- I went to the intercontinental for a massage with Suzi... she was AMAZING! I am pretty tough to please when it comes to massages, especially at hotels when it seems that most massages are cookie cutter and follow the same pattern. Not with Suzi! She has such skill and intuition, she was able to get... More 

Was this review helpful? Yes 2
Candice G, Director of Operations at mySpa, responded to this review

Dear toreviewornottorevie, Thank you so much for your fantastic review of mySpa Miami. It is such a pleasure to hear that you enjoyed the services provided by Suzi. She takes great pride in her work and will be thrilled that her genuine care is appreciated. As a local Miamian, I am thrilled to count you among our loyal guests and... More 

1 review
5 of 5 stars Reviewed March 18, 2015

Get Vanessa at the MySpa. She is generous, awesome at pedicures & fun!the atmosphere for pedicures was great...comfortable seats and champagne makes it!

Was this review helpful? Yes
Candice G, Spa Director at mySpa, responded to this review

Dear Steph T, It is such a pleasure to hear that you had a wonderful experience at mySpa and received 5-star service from Vanessa. She'll be thrilled to know that you enjoyed your pedicure and appreciate her generosity. I do hope it's not too long before we have the pleasure of welcoming you back. Regards, Candice More 

England
Level Contributor
88 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

I visited the spa whilst staying in the intercontinental for a pre cruise pedi. I was really disappointed with my pedi and emailed a picture - the spa director wrote to me apologising and offering a complimentary re do which I took her up on when I returned from my cruise. Vanessa was my second therapist who did my pedi... More 

Was this review helpful? Yes
Candice G, Spa Director at mySpa, responded to this review

Dear Michelle0404, Thank you for taking the time to share your experience with us. It is such a pleasure to know that you enjoyed your pedicure at mySpa and received great service from Vanessa. We are thrilled you gave us a 2nd chance. It is such a pleasure to to hear that you plan to return and we certainly can't... More 

1 review
5 of 5 stars Reviewed March 13, 2015

I booked a mini mani and journey pedi with My Spa located in the Intercontinental Hotel on March 6th. My experience was first-rate beginning with my "over the phone" reservation process. The young man who took my information was so pleasant to speak with, at a time where quality customer service is a dying practice. Kudos to Andres who had... More 

Was this review helpful? Yes
Candice G, Spa Director at mySpa, responded to this review

Dear Jeannie V, Thank you so much for your wonderful review of mySpa. We take great pride in offering our guests exemplary service and it is such a pleasure to know that we did just that. Your kind words and accolades to Andres and Gabriela are much appreciated. They will be so happy to know that their genuine care and... More 

1 review
5 of 5 stars Reviewed March 7, 2015

Just had a pedi and foot scrub. The experience was great. My specialist Vanessa was friendly and very professional. Would highly recommend.

Was this review helpful? Yes
Candice G, Spa Director at mySpa, responded to this review

Dear Hoi B, Thank you so much for the kind remarks and wonderful recommendations. I truly appreciate your accolades to Vanessa for her service. I am pleased and proud to count you among our guests and hope its not too long before we have the pleasure of welcoming you back. Regards, Candice More 

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Additional Information about mySpa

Address: Address: 100 Chopin Plaza, Intercontinental Miami, Miami, FL 33131
Phone Number: +1 305-372-4444
Location: United States  >  Florida (FL)  >  Miami

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