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mySpa

100 Chopin Plaza, Intercontinental Miami, Miami, FL 33131
+1 305-372-4444
Website
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Ranked #55 of 179 Activities in Miami
Type: Spas
Owner description: At mySpa at InterContinental Miami, we believe the spa experience should center on you and your needs. In this spirit, we present personalized... more » Owner description: At mySpa at InterContinental Miami, we believe the spa experience should center on you and your needs. In this spirit, we present personalized downtown Miami spa treatments that will awaken your energy, instill harmony, and inspire you to achieve the perfect balance of mind, body, and soul. We offer an extensive range of massage, skin-care, body-care, and nail therapies –– all tailored to your needs, creating an individualized spa experience. In addition, our staff members are carefully selected and trained in the art of hospitality, providing you with consistent, gracious service. « less
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10 reviews from our community

Visitor rating
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Date | Rating
  • English first
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English first
Miami, Florida
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 31, 2014

I was recently invited to try a complimentary 50 minute gentleman’s facial and also enjoy the relaxing area, sauna and poll areas. My afternoon began with a glass of champagne and an introduction to my skincare specialist. She took me on a tour of the facilities and explained each areas uses and importance. Once we were finished with the tour... More

Was this review helpful? Yes
Corey D, Director of Operations at mySpa, responded to this review

Dear Ricardo V, Thank you so much for your review of mySpa at InterContinental Miami. I am thrilled that you had a great experience and received VIP treatment from the moment you walked through our doors! It's always a pleasure to hear that our guests enjoyed everything about their visit and I'm so happy that received great service from our... More

Miami, Florida
1 review
5 of 5 stars Reviewed July 30, 2014

First off, I would like to say I made an account specifically to express my gratitude towards the staff at the Spa. They did an exceptional job at their customer service and I am a firm believer in praising a job well done. The whole crew at the Spa is beyond professional. They have mastered every aspect of customer service.... More

Was this review helpful? Yes
Corey D, Director of Operations at mySpa, responded to this review

Dear Hugo C, Wow, thank you so much for the wonderful remarks! I am so happy to hear that you had such great experiences at mySpa that you felt compelled to share them with others. Reviews such as yours, reminds me of how lucky I am to work with such great individuals who truly love what they do and take... More

miami
1 review
5 of 5 stars Reviewed July 5, 2014

this place was immaculate. incredibly welcoming and accommodating and the massage was out of this world. thank you alex!! my low back is magically healed!

Was this review helpful? Yes
Corey D, Spa Director at mySpa, responded to this review

Dear yogagirl305, Thank you so much for your review of mySpa at InterContinental Miami. I am so happy to hear that you were given a warm welcome and enjoyed the service you received from Alex. I will be sure to share your accolades with our team and congratulate them on a job well done! I do hope you'll visit us... More

1 review
5 of 5 stars Reviewed June 14, 2014

This spa was just awesome. The staff are friendly and attentive. I had a facial and manicure done and loved every minute of it.

Was this review helpful? Yes
Corey D, Spa Director at mySpa, responded to this review

Dear Elizabeth D, Thank you for sharing your feedback with us. I am so happy to hear that you had a relaxing experience while enjoying your facial and manicure. I truly appreciate your accolades to our staff and will be sure to thank them for a job well done. I hope we have the pleasure of welcoming you back soon.... More

2 reviews
5 of 5 stars Reviewed May 31, 2014 via mobile

Lucky girl I am...I got the best massage while visiting MySpa at the Intercontinental Hotel in Miami. Juan definitely has magic hands! I run, bike, swim, train and work hard and was in desperate need of a little relaxation. I got an amazing deep tissue sports massage and I feel renewed. MySpa is a gorgeous spa with a courteous and... More

Was this review helpful? Yes
Corey D, Spa Director at mySpa, responded to this review

Dear Maggiermaceiras, Thank you so much for your fantastic review of mySpa at InterContinental Miami. I am so happy to hear that you had a great experience with us! It's crazy how easy it is for us to forget to set a little time aside for ourselves so I'm glad you were able to do so while you were in... More

Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014

Had a great experience at mySpa this past weekend. Staff is extremely friendly and accommodating. Facilities are beautiful and well-maintained. Loved the relaxation room and of course the glass of champagne upon arrival. I opted to have the 80-minute deep sleep treatment and I definitely recommend it! Everything from the warm towels to the essence oils to the massage itself... More

Was this review helpful? Yes
Corey D, Spa Director at mySpa, responded to this review

Dear Ashley S, Thank you so much for sharing your experience with us. I am so happy to hear that you enjoyed the Deep Sleep Massage and 5-star service you received from Juan. Guest feedback is important to us and is the only way that we are able to ensure that our services and facilities are superior. Thank you again... More

1 review
5 of 5 stars Reviewed May 27, 2014 via mobile

Wow! What an experience! Hands down, the best massage I have ever received! It is a massage like no other which combines hawaiian Lomi Lomi and traditional Thai. And the therapist you want to ask for is Franklin! He was amazing! It's as if this treatment was specifically designed for Him to perform it. Currently living in Hawaii I was... More

Was this review helpful? Yes
Corey D, Spa Director at mySpa, responded to this review

Dear Mannymelo, Thank you so much for sharing details of your visit to mySpa at InterContinental Miami. It is always a pleasure to hear that our guests were given the ultimate 5-star experience and I'm thrilled that we blew you away with our new Urban Warrior treatment! Franklin will be so happy to hear that his hard work and dedication... More

Miami, Florida
1 review
5 of 5 stars Reviewed May 23, 2014 via mobile

I went into MySpa the day before my birthday for a nail appointment, not thinking much into it. First of all it is one of the most beautiful and clean spas in Miami, I was greeted by a relaxing scent and just felt like I knew I was walking in somewhere so serene and peaceful. I was greeted by an... More

Was this review helpful? Yes
Corey D, Spa Director at mySpa, responded to this review

Dear Alexlovesspas, Thank you so much for your fantastic review of mySpa at InterContinental Miami! I'm so happy that you enjoyed your pre-birthday pampering and received great service from our technician. It is truly a pleasure to hear that we gave you the best manicure you've ever had! What a great compliment, I truly appreciate it. I will be sure... More

Miami, Florida
Senior Contributor
45 reviews 45 reviews
14 attraction reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 28, 2013 via mobile

There is only 4 places to sit in waiting room. My friend and I sat in the lobby as it was full and told the front desk the situation. My friend's therapist was nice. Mine was late to get me, said she was calling me in the room and never told me her name. I got the hydration body wrap.... More

Was this review helpful? Yes
Corey D, Spa Director at mySpa, responded to this review

Dear MelB_1384, Thank you for taking the time to share your feedback with us. I have just recently taken over as the Spa Director for mySpa at InterContinental Miami and wanted to send you a personal apology for your experience last year. I am saddened to hear that you were disappointed with your visit and I hope that we can... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed September 12, 2011

i travel a lot but my spa from Inter Continental Miami offered me the peace and relaxation i need it for a long time. The lounge ,the steamer,sauna and the massage all together made me a new person...i reacharged my soul and my body i will come back soon

Was this review helpful? Yes
Corey D, Spa Director at mySpa, responded to this review

Dear roxana c, I do apologize that this response is getting to you years later but I am the new Spa Director at mySpa at the InterContinental Miami and wanted to personally thank you for taking the time to share your feedback with us. I am so happy to hear that you enjoyed your visit and left feeling relaxed and... More

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