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Miami Tour Company

Certificate of Excellence
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Address: 1521 Alton Rd., Miami, FL 33139
Phone Number: +1 305-260-6855
Website
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8:00 am - 9:00 pm
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Hours:
Sun - Sat 8:00 am - 9:00 pm
Description: We earned a Certificate of Excellence from TripAdvisor. Travelers have...
We earned a Certificate of Excellence from TripAdvisor. Travelers have shared their opinions and are impressed with the quality of our business.
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$84*
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TripAdvisor Reviewer Highlights

Read all 548 reviews
Visitor rating
  • 326
    Excellent
  • 139
    Very good
  • 38
    Average
  • 19
    Poor
  • 26
    Terrible
Very enjoyable!

Visited the Bayside Marketplace and decided to take a boat tour. Certainly did not regret it! Sat upstairs in the shade under the covered deck on the Island Queen. Enjoyed the... read more

4 of 5 starsReviewed May 18, 2015
scotgrl3
,
Chatham, Canada
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548 Reviews from our TripAdvisor Community

Date | Rating
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chicago
Senior Contributor
24 reviews 24 reviews
9 attraction reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 24, 2015 NEW

The bus never came to pick us up. We r still waiting outside our hotel. Called n girl told us 630 and we have been waiting since its 740. Completely ruined our trip. We r hoping to get a last minute rental to get there. Unbelievable service. Bait n Switch. And they better issue refund.

Was this review helpful? Yes
MichelleMoore, Owner at Miami Tour Company, responded to this review

Dear schardonnay, I tried calling you many times and sent you numerous emails that morning. As I explained, you did not make your reservation at Miami Tour Company. Your reservation was made at Expedia. I showed you the screen shot that Expedia sent to us -- the time-stamp is 4:30 AM. This either means you made the reservation after the... More 

Chatham, Canada
Top Contributor
87 reviews 87 reviews
27 attraction reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 18, 2015

Visited the Bayside Marketplace and decided to take a boat tour. Certainly did not regret it! Sat upstairs in the shade under the covered deck on the Island Queen. Enjoyed the tour guide's information about the sights and the homes we passed by. We even laughed at her funny jokes! Most enjoyable tour.

Was this review helpful? Yes
White Plains, New York
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 17, 2015

Booked the Key West snorkel through Miami Tour Company. Very long day. Bus ride took almost 5 hours between all the pick ups, breakfast stop. The driver kept talking about stopping for breakfast, which would be in a half hour. 1.5 hours later he pulls into McDonald's (yes seriously - he took everyone to McDonald's like a bunch of children... More 

Was this review helpful? Yes 1
MichelleMoore, Owner at Miami Tour Company, responded to this review

Hi StephenA2011, Thank you for your feedback. I'm sorry we did not exceed your expectations. We try to make our schedules as clear as possible before passengers book the trip so there are no surprises. McDonald's is the best place to stop quickly. The information about this stop is listed on our FAQ's: Do we stop on the way to... More 

Canada
Top Contributor
124 reviews 124 reviews
54 attraction reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed May 4, 2015

Tour arrangement with Miami Tour Co was straightforward, quick e-mail confirmation plus they communicated to us of pickup traffic disruptions that morning. Pickup was in front of Holiday Inn Biscayne, smooth journey to Safari Park, plus free cold bottled water was supplied. Airboat ride through the 'glades where we saw many 'gators, the alligator show, and photo op with 'snappy'... More 

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
48 reviews 48 reviews
4 attraction reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 27, 2015

Did 2 tours with them- Everglades and boat trip. Both ran on time and very informative. Gus was excellent- lots of info, personal touch without being overbearing etc. I would definitely recommend using them. The coach is comfortable as well.

Was this review helpful? Yes
London
Senior Contributor
49 reviews 49 reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed April 27, 2015

We went on the everglades trip and also the boat trip. Both were fantastic. The tour guides were great. Had Gus and he went out of his way to give additional hints and tips on the local area. Provided complimentary water too which was ideal as was very hot. If you are planning some trips around Miami these really are... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2015

We went on an awesome tour that was supposed to be 7,5 hours. Our guide and driver was great. We even got food and ice-cream and also the option to try cuban coffeee, which we didn't know would be included in our price. The tour was well organized, even though we could have used a little more time some of... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Contributor
19 reviews 19 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 14, 2015

We went on the miami city and everglades tour and it was fantastic! It was one of our favourite days in miami and we got to see so much in a short time period. Tour bus was on time and stopped on the road outside the hotel as stated. Company rang the night before to confirm which we really appreciated.... More 

Was this review helpful? Yes
bucks county, PA
1 review
5 of 5 stars Reviewed April 14, 2015

My husband and I booked a tour of Miami with Miami Tour Company after a cruise. We had a late flight and thought this would be a good way to spend the day. The tour was great! We visited five sites all of which were very interesting. Lunch in Little Havana was included. Great Cuban sandwiches and home made ice... More 

Was this review helpful? Yes
Newtownards, United Kingdom
Senior Contributor
43 reviews 43 reviews
10 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 12, 2015

Was a well organised tour to Everglades, with plenty of info on the way, the free bottles of ice cold water on the bus is a nice touch, also the stop at bayside marketplace at the end was great for lunch.

Was this review helpful? Yes

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Miami Tour Company and other visitors
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Questions? Get answers from Miami Tour Company staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?