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Miami Tour Company

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Address: 1521 Alton Rd., Miami, FL 33139
Phone Number: +1 305-260-6855
Website
Today
8:00 am - 9:00 pm
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Hours:
Sun - Sat 8:00 am - 9:00 pm
Description: We earned a Certificate of Excellence from TripAdvisor. Travelers have...
We earned a Certificate of Excellence from TripAdvisor. Travelers have shared their opinions and are impressed with the quality of our business.
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TripAdvisor Reviewer Highlights

Read all 536 reviews
Visitor rating
  • 318
    Excellent
  • 137
    Very good
  • 37
    Average
  • 19
    Poor
  • 25
    Terrible
Fantastic and interesting tour

We went on the miami city and everglades tour and it was fantastic! It was one of our favourite days in miami and we got to see so much in a short time period. Tour bus was on... read more

5 of 5 starsReviewed April 14, 2015
Mel N
,
Manchester, United Kingdom
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536 Reviews from our TripAdvisor Community

Date | Rating
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English first
Manchester, United Kingdom
Contributor
19 reviews 19 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 14, 2015 NEW

We went on the miami city and everglades tour and it was fantastic! It was one of our favourite days in miami and we got to see so much in a short time period. Tour bus was on time and stopped on the road outside the hotel as stated. Company rang the night before to confirm which we really appreciated.... More 

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bucks county, PA
1 review
5 of 5 stars Reviewed April 14, 2015 NEW

My husband and I booked a tour of Miami with Miami Tour Company after a cruise. We had a late flight and thought this would be a good way to spend the day. The tour was great! We visited five sites all of which were very interesting. Lunch in Little Havana was included. Great Cuban sandwiches and home made ice... More 

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Newtownards, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 attraction reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 12, 2015 NEW

Was a well organised tour to Everglades, with plenty of info on the way, the free bottles of ice cold water on the bus is a nice touch, also the stop at bayside marketplace at the end was great for lunch.

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Destin, Florida
Senior Contributor
33 reviews 33 reviews
6 attraction reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 10, 2015

Made a reservation and was told where to be but there was a mix up and we were picked up 10 minutes late. Tour started ok. There was a PA system with a pre-recorded message and the guide would talk and we could not hear him. He had no microphone. The tour advertised 5 stops but we only went to... More 

Was this review helpful? Yes
MichelleMoore, Owner at Miami Tour Company, responded to this review

Dear Linda, I'm sorry we were late picking you up. We work hard to stay on time but sometimes we fail. The stops we advertise on our website are the Botanical Garden, Holocaust Memorial, Wynwood Walls, Little Havana and Bayside Marketplace. The day you took the tour, we stopped at all those locations. However, we were not able to offer... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2015

I had booked transport from the Ritz Carlton at South Beach to Orlando Disneyland and the pick up time by the bus was supposed to be 6.00am. We waited for more than an hour, the bus DID NOT SHOW UP and Miami Tour Company not only did not compensate us for additional costs incurred, they even REFUSED A REFUND! Both... More 

Was this review helpful? Yes 1
MichelleMoore, Owner at Miami Tour Company, responded to this review

Dear HIP2004, I apologize your travel did not go as planned. Our call recording shows the driver called at 6:23 AM to say he was at the Ritz Carlton and you were not there. Another passenger on the bus also confirmed the stop. When your husband called the dispatch office, they offered to put you on the next service from... More 

Anaheim, California
Top Contributor
118 reviews 118 reviews
54 attraction reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed April 5, 2015

The reason I chose this 4 hour tour was for a glimpse of Miami in an air conditioned bus. Let me emphasize the A/C feature. I considered the cruise ship excursion with hop on/off bus for about the same cost but less than half the time in open air bus. Being very sweaty before taking an airplane flight home was... More 

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home
Top Contributor
116 reviews 116 reviews
46 attraction reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed April 4, 2015

I wanted to see the Florida Everglades and do an airboat ride and learn more about nature and alligators. I was picked up by Miami Tour Company around 9:30AM and dropped off around 3PM. About 40% of those 5 1/2 hours was spent picking up and dropping off passengers--at one point waiting over 20 minutes at the Bayside area trying... More 

Was this review helpful? Yes
MichelleMoore, Owner at Miami Tour Company, responded to this review

Hi bobca1947, Thank you for sharing your thoughts about our pickup and drop off service to the Everglades National Park. Please allow me to address your remarks. Regarding there being a quicker, more economical way to the Everglades, the short answer is no. I truly wish there was a way to get our passengers to the park in a shorter... More 

Dunstable, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 18, 2015

Sending my parents to Miami for the first time and my dad said that he wanted to explore Miami by there on way but I thought best to do a tour with a company, when I came across Miami tour company , read great reviews so thought lets book it. I didn't want to pay on Internet as I wanted... More 

Was this review helpful? Yes 3
Top Contributor
68 reviews 68 reviews
34 attraction reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 5, 2015

We called the night before to make a booking and everything went smoothly and booking the tour was easy. The next day, Jim came to pick us up at our hotel, he was very friendly. We took the city tour and the everglades- no regrets! It is an awesome combination and it is well organized. We went to the wynwood... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 1, 2015 via mobile

We booked this tour last minute and drive from homestead (note there is plenty of traffic so leave early). Ended up meeting at Joes Stone Crab - finding parking was terrible and expensive. Jim was our driver and his son Gus also joined for part of the tour - both were absolutely wonderful! The food was awesome as well. The... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Miami Tour Company and other visitors
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Questions? Get answers from Miami Tour Company staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?