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Address: 4399 N US Hwy 1, Melbourne, FL
Phone Number: 321-693-0898
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TripAdvisor Reviewer Highlights

Read all 99 reviews
Visitor rating
  • 36
    Excellent
  • 13
    Very good
  • 10
    Average
  • 12
    Poor
  • 28
    Terrible
Quiet ride on the water

After reading some reviews, i wasn't sure we would even have a tour. We used a Groupon so Captain Bob had an e-mail address for us. We got a confirmation e-mail the day of the... read more

3 of 5 starsReviewed August 30, 2015
Kathy H
,
Cedar Hill, Missouri
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99 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Any
English first
Cedar Hill, Missouri
Level Contributor
18 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 30, 2015 NEW

After reading some reviews, i wasn't sure we would even have a tour. We used a Groupon so Captain Bob had an e-mail address for us. We got a confirmation e-mail the day of the tour about 4 hours before our scheduled time. It was easy to find the meet location but since there was no identification we checked with... More 

Was this review helpful? Yes
Palm Bay, Florida
Level Contributor
194 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 183 helpful votes
4 of 5 stars Reviewed August 22, 2015

I must say I was a little apprehensive about this tour after reading the reviews on Tripadvisor. I had already purchased a voucher on Groupon when I saw these reviews. We made our reservations through the DolFun website but as other people mentioned if you call to ask questions you don't get an answer . We arrived about a half... More 

Was this review helpful? Yes
Melbourne, Florida
2 reviews
4 of 5 stars Reviewed August 17, 2015

Captain very knowledgeable about history and eco of river. Staff is family and they were very hospitable and friendly.

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Mars Hill, North Carolina
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 12, 2015

I purchased a groupon for 6 although I had 5 In my party. When I went to make reservations online it appeared all days of Aug 9-12 were fully booked. I emailed dolfun tours and asked if that was correct in hopes that the online schedule was wrong. The company did not have the decency to email me back. I'm... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 12, 2015

The captain has a serious attitude problem and I have never been treated so badly on a vacation. We ended up using "Good Natured Boat Tours" right down the road and the ENTIRE experience from reservation to lunch after the tour was AMAZING!! We didn't even make it on the boat after purchasing our tickets through Groupon (Groupon did refund)... More 

Was this review helpful? Yes
1 review
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 14, 2015

Stay away!!! Captain Bob has the worst attitude ever. I could not believe my ears. I purchased Groupons for the tour as a birthday gift for my daughter on vacation along with my husband and two other kids. We reserved for the 11:00 am tour well in advance (about a month). Just to be clear the Groupon was for a... More 

Was this review helpful? Yes 8
cc52915
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2015

Went today to take the dolfun tour ride. Saw lots of Dolphins, especially in the beginning. Also saw a variety of birds. No manatees but when you're dealing with wildlife you just never know. Captain Bob was nice enough, but had a dry sense of humor that was hard for kids to get. Got the deal from groupon and couldn't... More 

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Orlando, Florida
Level Contributor
16 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 11, 2015

I went today with a large group, plus there were a few families on board so it was a full boat. We had the same caption as everyone else below in the comments, and he wasn't rude for the most part but there was one comment though, about the tourists on the jetski that was a little off taste. Anyway,... More 

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Clermont, Florida
Level Contributor
22 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 11, 2015

It was a fun 2 hour outing in the river....the tour guide was entertaining and gave us lots of good information. They let you bring your own drinks and snacks. We spent a full 2 hours on the water and saw lots of dolphin, some manatees and even a big sea turtle. It is a fun outing and the dolphin... More 

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Norfolk, Virginia, United States
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 9, 2015

Great boat, good sights but the rudest person I've ever encountered in a customer service position. Made multiple sarcastic and rude comments about our small children crying and refused to answer questions regarding the wildlife. Every comment and response was unnecessarily rude. Get a new captain and it would be worth the time and money.

Was this review helpful? Yes 3

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Questions & Answers

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Orlando, Oklahoma

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  • Will you pick up and drop off at my hotel?
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