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Old Town Trolley Tours Key West

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Address: Mallory Square, Key West, FL 33040
Phone Number: 305-296-6688
Website
Today
9:00 am - 5:00 pm
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Activities: City walk sightseeing
Description: Don’t just visit Key West, relive it aboard Old Town Trolley Tours...
Don’t just visit Key West, relive it aboard Old Town Trolley Tours. Discover the island that charmed Ernest Hemingway, Harry Truman and Jimmy Buffet. The fully narrated, 90-minute tour covers over 400 years of history and over 100 points of interest. With 12 stops conveniently located, guests can enjoy shopping, dining, attractions and exploring on their own. Trolleys come by each stop every 30 minutes. Old Town Trolley Tours has a 100% money back guarantee.
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TripAdvisor Reviewer Highlights

Read all 1,094 reviews
Visitor rating
  • 650
    Excellent
  • 297
    Very good
  • 92
    Average
  • 34
    Poor
  • 21
    Terrible
Nice way to see Key West and get an overview

If you are in Key West and want to get an overview the Trolley tour is the way to go. We had an excellent tour guide that pointed out all the sites. It was relaxing to let... read more

5 of 5 starsReviewed July 30, 2015
Hartee H
,
Miami, Florida

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English first
Miami, Florida
Level Contributor
50 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 30, 2015 NEW

If you are in Key West and want to get an overview the Trolley tour is the way to go. We had an excellent tour guide that pointed out all the sites. It was relaxing to let someone else do the driving. Nice for families with small or young kids.

Was this review helpful? Yes
Zurich, Switzerland
Level Contributor
66 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed July 30, 2015 NEW

Took the tour last week and got very disappointed. Paid 60$ for wife and kids and they did not have enough seating available so we had to take kids on the lap (with 92°F). Driver was rude, shushing people who were talking on her bus. First time I take a trolley tour where you are not allowed to talk. Usually... More 

Was this review helpful? Yes
Savannah, Georgia, United States
Level Contributor
4 reviews
4 attraction reviews
5 of 5 stars Reviewed July 29, 2015 NEW

John S. is hands down the best presenter I have ever met for a tourist attraction. He was so knowledgeable, charming, and funny. I was overwhelmed was so much information about Key West. I love the trivia game and the ponchos I won. Upon my next visit to Key West, I definitely plan to utilize the trolley services again

Was this review helpful? Yes
Level Contributor
23 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 26, 2015 NEW

Have taken these tours in other cities and really enjoyed them. This one was a big disappointment. Of three drivers, one was really good, but only with him for a few stops. Another shared her personal problems and mumbled so you couldn't hear her "script". Wait times were long and felt we wasted precious $ and time on this. Stops... More 

Was this review helpful? Yes
Jennifer G, Guest Relations Manager at Old Town Trolley Tours Key West, responded to this review

Please accept my apologies for the experience you had with our tour. We take great pride in providing our guests with great customer service and clearly in your case we let you down and I am very sorry for that. We do have a 100% Satisfaction guarantee that I hope you will take advantage of by visiting the customer service... More 

Lancaster, Pennsylvania
Level Contributor
34 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 24, 2015 NEW

The trolley tours varied greatly. These are the only tours in town that let you ride for two days straight. Some of the trolleys are older (the driver of one said 1982), and the speakers didn't work very well. Especially on the outer loop around the northern part of the island, the combination of poor speakers, soft-spoken drivers, and the... More 

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Celebration, Florida
Level Contributor
12 reviews
5 attraction reviews
5 of 5 stars Reviewed July 24, 2015

My family and I took the trolley tour to get off our feet and hopefully learn a little. Instead, we had a wonderful entertainment experience with our driver (Tim) who kept us laughing for the entire 90 minute loop. We really did learn a lot, but the good-natured narrative made it even more fun. We did not hop off; we... More 

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Springfield, Missouri, United States
Level Contributor
7 reviews
5 attraction reviews
2 of 5 stars Reviewed July 23, 2015

I have done this trolley many times with friends and family when they visit. This time with my brother the drivers seemed more interested in asking where each person was from then telling us about the buildings, town history, and the architecture and trees etc. In the past they talked basically non-stop, but we had three different drivers and very... More 

Was this review helpful? Yes 1
Jennifer G, Guest Relations Manager at Old Town Trolley Tours Key West, responded to this review

Please accept my apologies for the experience you had with our tour. We take great pride in providing our guests with great customer service and clearly in your case we let you down and I am very sorry for that. We do have a 100% Satisfaction guarantee that I hope you will take advantage of by visiting the customer service... More 

Teague, Texas
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

I chose this trolley because of Groupon! It makes several stops in Key West, which is good for a quick on and off. Be sure to take a picture at the Southernmost Point!

Was this review helpful? Yes
Safety Harbor, Florida
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

We took the Trolley to see the island because our kids were small and would never be able to handle the island. The drivers are very funny and so knowledgeable. They will give you history of the island and keep you laughing. You can get on and off the Trolley which really helped us with young kids. We would hop... More 

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Homosassa, Florida
Level Contributor
24 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 20, 2015

We've frequently used Old Town Trolley Tours in St. Augustine so we decided to purchase tickets for Key West as we only had one day to visit the town. We were very disappointed in this tour. We got off at two stops and had close to a 30 minute both times to re-board. By the time we got on the... More 

Was this review helpful? Yes
Jennifer G, Guest Relations Manager at Old Town Trolley Tours Key West, responded to this review

Please accept my apologies for the experience you had with our tour. We take great pride in providing our guests with great customer service and clearly in your case we let you down and I am very sorry for that. We do have a 100% Satisfaction guarantee that I hope you will take advantage of by visiting the customer service... More 

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Additional Information about Old Town Trolley Tours Key West

Address: Mallory Square, Key West, FL 33040
Phone Number: 305-296-6688
Location: United States  >  Florida (FL)  >  Florida Keys  >  Key West
Open Hours:
Sunday 9:00 am - 5:00 pm
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 5:00 pm

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Bedford, Ohio
Portland, Oregon
6 months ago

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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