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Address: 830 Eaton Street, 326 Southard Street, Key West, FL 33040
Phone Number: +1 305-294-8188
Website
Today
8:00 am - 6:00 pm
Closed now
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Hours:
Sun - Sat 8:00 am - 6:00 pm

TripAdvisor Reviewer Highlights

Read all 192 reviews
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  • 140
    Excellent
  • 30
    Very good
  • 5
    Average
  • 6
    Poor
  • 11
    Terrible
Wonderful and friendly service

Marcello and Jame R. were so helpful when my sister and I (ladies in our 60s) rented bikes. They took time to adjust the bikes and let us try different bikes. They even worried... read more

5 of 5 starsReviewed April 10, 2015
Melinda S
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192 Reviews from our TripAdvisor Community

Date | Rating
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English first
1 review
5 of 5 stars Reviewed April 10, 2015

Marcello and Jame R. were so helpful when my sister and I (ladies in our 60s) rented bikes. They took time to adjust the bikes and let us try different bikes. They even worried about us when we were about 30 minutes late, but they didn't charge us. It was a very pleasant experience and I would highly recommend them.

Was this review helpful? Yes
Rochester, MN
Top Contributor
58 reviews 58 reviews
10 attraction reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 24, 2015

Read all the reviews and forum advice and decided to go with Eaton bikes. Decided to walk to there main shop on Eaton to rent. We were staying on the corner of Duval and Truman. When we got there, and they did not have the bikes on hand but said they would have there main hub? and bring some over... More 

Was this review helpful? Yes
Springfield, Vermont
Contributor
20 reviews 20 reviews
13 attraction reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 17, 2015

Eaton Bikes is one of the best bike rentals in Key West, hands down, but there ARE things to be aware of. If, for example, you secure your bike online, they will require credit card information etc. You will then set up the delivery date and time (this is one of the best services of Eaton Bikes. They deliver and... More 

Was this review helpful? Yes
Carlisle, Pennsylvania
1 review
2 of 5 stars Reviewed March 16, 2015

Two months ahead of my trip, I reserved 2 cruiser bikes for a week, paying $110 in advance. Three weeks ahead, I had to cancel our trip to Key West so I e-mailed a cancellation request, which included a plea for a reply. No reply was received. I finally called 1 week ahead of the start date to find out... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed March 10, 2015

I rent a road bike from Eaton every year. They are always friendly and accomodating, installing pedals, fitting the bike and supplying tubes, tools, and co2. The bike is always in tiptoe shape. Go there!

Was this review helpful? Yes
eatonbikes, Manager at Eaton Bikes, responded to this review

Bill, thank you for your review and for recommending Eaton Bikes to your fellow travelers! Our goal is always great customer service... We're glad you found us! More 

Barto, Pennsylvania
Contributor
20 reviews 20 reviews
9 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 4, 2015

We walked in right off the street with no reservation and we were riding away with 10 minutes. Great bikes, locks included, helmets offered but we did not use them so not sure if there was a charge for them. They offered both drop off and delivery service, although we did not need to use them. We rented tandem bikes,... More 

Was this review helpful? Yes
eatonbikes, Manager at Eaton Bikes, responded to this review

Thank you for reviewing us! We're pleased you enjoyed your tandem rental... and we agree that bikes are the best way to get around Key West. We do have another shop at 326 Southard Street and do offer free delivery and pickup anywhere within Key West, as you noted (as well as complimentary helmets). Thanks again for recognizing our great... More 

Rehoboth Beach, Delaware
Senior Contributor
42 reviews 42 reviews
3 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 2, 2015

Every year when I stay in Key West during February, I opt to forgo renting bikes from our guesthouse. I walk a few short blocks to rent bikes from Eaton Bikes. I have been renting from since they opened their location at Margaret & Eaton Streets. This year, I was unable to just walk in & get a bike due... More 

Was this review helpful? Yes
eatonbikes, Manager at Eaton Bikes, responded to this review

Mike, thanks for reviewing us! We're pleased we were able to get you onto a bike during the busy Ragnar Race weekend. Reserving online is an excellent idea -- and you'll save 10% when you book directly by entering promo code Eaton007. We'll see you next time! More 

Cleveland, Ohio
Senior Contributor
39 reviews 39 reviews
7 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 1, 2015

First time to KW and we decided to rent bikes and cruise around for the day. We approached Eaton without any kind of reservation and were able to get bikes without any difficulty. Rental is inclusive of initial adjustment, locks and helmets. Worked great and they arranged pick-up with our hotel front desk so we didn't have to wait for... More 

Was this review helpful? Yes
eatonbikes, Manager at Eaton Bikes, responded to this review

Thank you for your review! We're pleased that our free pick-up service came in handy. You can also have bikes delivered to your hotel, by either reserving online or asking your concierge to arrange delivery. Our goal is to make renting bikes as convenient as possible for our customers! More 

Louisville, KY
Top Contributor
54 reviews 54 reviews
3 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 21, 2015

We used Eaton Bikes again this winter --- on 2 different trips to Key West. The deliver anywhere (on time) and pick up. The bikes are new (or newish) and everything works. This kind of bike service is unmatched in Key West.

Was this review helpful? Yes
eatonbikes, Manager at Eaton Bikes, responded to this review

Thank you for your review and for pointing out to your fellow travelers that we deliver and pick up anywhere within Key West. See you next time! More 

Top Contributor
118 reviews 118 reviews
10 attraction reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 20, 2015

We choose Eaton's above the street vendors for better taken care of bikes and outstanding service. They will drop off and pick up. Whatta deal! Biking is the best way to see the island - even rode over to stock island - great exercise and fabulous views - ride thru the cemetery or down to the southern most point- rent... More 

Was this review helpful? Yes
eatonbikes, Manager at Eaton Bikes, responded to this review

Thanks for reviewing us, Ellie! We agree -- biking is great exercise and the best way to truly enjoy the scenery. We look forward to your next visit! More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?