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Address: 1200 Main Street, Fort Myers Beach, FL 33931
Phone Number: +1 239-463-5733
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9:00 am - 5:30 pm
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Hours:
Sun - Sat 9:00 am - 5:30 pm
Description: Get away to Key West, America's Caribbean Paradise, aboard Key West...
Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar, cocktails, and big-screen TVs - and we'll have you there in just a few hours!
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TripAdvisor Reviewer Highlights

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Great ride to Key West.

Arrive early (7 am ) if you want to get a good inside seat in the air conditioning with a table, otherwise you will be sitting in airplane style seating for your trip down to Key... read more

4 of 5 starsReviewed April 13, 2015
CaptainBill1
,
Florida
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948 Reviews from our TripAdvisor Community

Date | Rating
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English first
Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 17, 2015 NEW

You will be better off driving. The trip is miserable. Tickets are sold based on the number of seats on the boat. You then have patrons placing their luggage on seats and sleeping on multiple seats therefore the majority of ticket holders are left standing the entire 3.5 to 4 hours. Employees refuse to intervene. Three of us paid close... More 

Was this review helpful? Yes
Florida
Top Contributor
196 reviews 196 reviews
62 attraction reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed April 13, 2015 NEW

Arrive early (7 am ) if you want to get a good inside seat in the air conditioning with a table, otherwise you will be sitting in airplane style seating for your trip down to Key West. Many people rush to the top deck to sit and watch us pull out only to find that once up and running, the... More 

Was this review helpful? Yes 1
Lansing, Michigan
Senior Contributor
38 reviews 38 reviews
14 attraction reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed April 13, 2015 NEW

Brochures and reviews claim it is a 3.5 hour each way trip. It is every bit of 4 hours each way. To top it off, they require patrons to be on the boat for about an hour prior to departure each way. That makes it 5 hours each way. If I were to go to Key West again, I would... More 

Was this review helpful? Yes 1
KWE_Mgr, Manager at Key West Express, responded to this review

Marine travel time varies however in ideal weather conditions 3.5 hours is average. Like airlines we do require passengers to board ahead of time. We regret you did not enjoy yourselves. Most enjoy the relaxing boat ride, beautiful water, and freedom to move about, view a movie, sip a cocktail and leaving the driving to us. More 

Contributor
16 reviews 16 reviews
4 attraction reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 12, 2015 NEW

A well managed boat. We had no problems checking and and everything was on time. We travelled both ways for fort Myers to Key West and then back again. The way back was full of drunk people. Now don't get me wrong I had a few beers myself but if they say smoke in smoking areas only then this needs... More 

Was this review helpful? Yes
KWE_Mgr, Manager at Key West Express, responded to this review

Delighted to hear you found us well managed however we are appalled and concerned regarding your comments about smoking. We wish you had reached out to us personally so that we would have details necessary to investigate your story. We do have one small designated outside area where smoking is permitted however smoking is otherwise strictly prohibited anywhere else on... More 

Canton, Michigan
Senior Contributor
32 reviews 32 reviews
15 attraction reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 9, 2015

Love, love, love being able to take a boat ride to Key West, a 3 1/2 hour boat ride, but it was fun. Seating was comfortable. You definitely want to arrive at the dock early so you can get the most comfortable seating. Our boat was full and people had to sit up top in the morning when it was... More 

Was this review helpful? Yes 3
Lutz, Florida
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 9, 2015

The boat was a nice experience to the Keys and back. The only problem I had was the lady checking me in at the window. I didnt have a holiday voucher with me but I had the booking information and all was paid in full. She told me I had to pay again because I didn't have this voucher and... More 

Was this review helpful? Yes
KWE_Mgr, Manager at Key West Express, responded to this review

We are glad your issue was resolved and you were able to enjoy your getaway. The vouchers we sell at holiday time are supposed to be printed and remitted as payment. Many give them as gifts therefore it is critical we receive the physical voucher. Fortunately we were able to assist you as you were the credit card holder who... More 

Senior Contributor
38 reviews 38 reviews
9 attraction reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 5, 2015

I’ve been on planes, trains and automobiles… This experience is right up there with the best of them. I took my family on this ‘fast’ ferry from Ft. Myers Beach to Key West and I have to say, this was pretty cool! Even though the vessel was full, there was enough space so you weren’t crammed right up net to... More 

Was this review helpful? Yes 4
Rockport, Massachusetts
Contributor
11 reviews 11 reviews
3 attraction reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 1, 2015

We were excited to take the express boat from Ft. Myer to Key West, because we had driven down many times. The disappointment started with us making an on-line reservation that provided no confirmation back to us. Not knowing if we had a reservation or not, we called to find the office closed. We left a message to call us... More 

Was this review helpful? Yes 8
KWE_Mgr, Manager at Key West Express, responded to this review

We regret that you experienced difficulties with the online booking process. Confirmations are not sent until payments are processed. In your case no confirmation was sent as the transaction was not completed. On further investigation we see that at 9:21am on March 5th the purchaser miss-entered their state of residence which is likely the reason the payment was not processed.... More 

North Fort Myers, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2015

It was my second time ever going to Key West and the Key West Express made this the best trip ever! We didn't want to go far for vacation but needed a break, so we chose Key West as the destination. We were able to bring our luggage on board and enjoy the views on the way there. Some of... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 31, 2015

Had a day trip planned to key west via the key west express. Trip down was good with smooth waters. Did feel rushed on the island - not much time. We were sailing back by 5:40 today. Would have been great to not leave until 7 or 8 and get back to Fort Myers Beach at 11 or 12 instead... More 

Was this review helpful? Yes 5

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