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Key West Express

1200 Main Street, Fort Myers Beach, FL 33931
239-463-5733
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75%
Type: Ferries/ Boats, Other
Owner description: Get away to Key West, America's Caribbean Paradise, aboard Key West...
More attraction details
Attraction details
Type: Ferries/ Boats, Other
Hours:
Sun - Sat 9:00 am - 5:30 pm
Owner description: Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar, cocktails, and big-screen TVs - and we'll have you there in just a few hours!
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818 reviews from our community

Visitor rating
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    91
    39
    77
Date | Rating
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English first
Punta Gorda, Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 15, 2014 NEW

I am a Hospitality Instructor In SWFL and purchased my ticket through a 3rd party travel auction. We sailed to Key West just before Thanksgiving and our return trip from Key West was canceled. Although we planned ahead a booked a rental car in the event our return was canceled and it was. KWE sent us an email telling us... More 

Was this review helpful? Yes 3
KWE_Mgr, Manager at Key West Express, responded to this review

Dear Mr. Rasmussen: Our sincerest apologies for the return cancellation but, more importantly for your voucher not being issued in our customary, timely manner as promised. My suggestion that I would be happy to make a reservation for you while we were on the phone was intended to be a courtesy in further apology for the delay so that you... More 

Moneta, Virginia
Senior Contributor
42 reviews 42 reviews
18 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 15, 2014 NEW

We day trip every year on the Key West Express . We like to shop Duval St. which has some unique gift shops . Have lunch in an outa the way place . The sunset on Mallory Square is worth the trip . Boat leaves at 8:30 arrives about 11:30 departs at 6:00 PM. Sometimes we spend the night at... More 

Was this review helpful? Yes 1
Rockford, Michigan
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 15, 2014 NEW

$300.00 for a 8 hour boat ride. Ride down was fine, ride back had two to three footers. There were no seats inside so we sat behind the second floor cabin to block the wind. Passengers that got seasick used the trash can to throw up in, repeatedly. Asked the crew if they could move the can or ask the... More 

Was this review helpful? Yes 7
Fort Myers, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 8, 2014

This is a very fun thing to DO if you have a day to go and want to see Key West, this is how to go, no traffic, just beautiful water and no stop lights.

Was this review helpful? Yes 3
KWE_Mgr, Manager at Key West Express, responded to this review

Thank you for your comment. We agree....why fight traffic. Leave the driving to us and enjoy your transportation as well as your visit to Key West! More 

Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 3, 2014

Took the boat down on Thursday morning with another couple and came back on Saturday evening. Not many people coming back on Saturday evening so it worked out great. We were lucky that the water was smooth in both directions. Fun, different way to get to Key West. Would consider doing it again although I have heard it is miserable... More 

Was this review helpful? Yes 2
Florida
Senior Contributor
37 reviews 37 reviews
6 attraction reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed December 3, 2014

We've used the Key West Express about seven or eight times in the past and did have one cancellation from them due to the company having to "update" their boats? At least that's what our bowling league was told one summer, but everyone was refunded their money. Well, recently my husband and I were to take the boat the day... More 

Was this review helpful? Yes 15
KWE_Mgr, Manager at Key West Express, responded to this review

Thank you for the opportunity to welcome you aboard during your previous 8 trips with us. Guest feedback is paramount in our striving to provide quality service in all that we do. Regrettably, you did not receive the customer service of which we strive to provide, guests have come to expect and deserve from the agent you had spoken with.... More 

New York City, New York
Senior Contributor
43 reviews 43 reviews
10 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 2, 2014

On time, comfortable seats, tables, modern facilities and bathrooms. Easy, relaxing way to travel. Crew was very organized for the embarkation and disembarking.

Was this review helpful? Yes 1
KWE_Mgr, Owner at Key West Express, responded to this review

We appreciate the thumbs up, and hope to welcome you aboard many more times! More 

Blue Earth
Top Contributor
99 reviews 99 reviews
38 attraction reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 28, 2014

The parking and boarding were well organized. The ride to Key West was smooth coming and going. Arrival and departures were on time. Staff was helpful and available.

Was this review helpful? Yes 2
KWE_Mgr, Manager at Key West Express, responded to this review

It is always wonderful to hear that we meet guests expectations. Thank you for your kind acknowledgment! More 

The Hague, The Netherlands
Senior Contributor
38 reviews 38 reviews
11 attraction reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 28, 2014

We went on a two day trip to Key West with the Key West Express. Parking at the terminal is ample but expensive at $9,- per day. The ground personnel at arrival was courteous and professional and the boarding was OK despite the rainy weather. We had some rough weather halfway through the trip, therefore running a delay. The boat... More 

Was this review helpful? Yes 3
KWE_Mgr, Manager at Key West Express, responded to this review

Delighted that you found us to operate professionally. We strive to provide friendly efficient guest services and always appreciate recognition of a job well done. Thank you! More 

Central Florida, Florida
Top Contributor
56 reviews 56 reviews
19 attraction reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 28, 2014

Amazing 170 ft. catamaran with a top speed of 41 knots/48 mph. Carries about 500 passengers! Has 4 diesel engines (13,220 HP total) driving 4 water-jet propulsion motors (source: Gulf Craft). Indoor and outdoor seating, bar & snacks. The run from Ft. Meyers to Key West took about 4 hours. Vessel was clean, crew were pleasant and attentive. I recommend... More 

Was this review helpful? Yes 1

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