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Heavenly Spa by Westin

321 North Fort Lauderdale Beach Blvd, Westin Beach Resort, Fort Lauderdale, FL
954-245-3040
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Ranked #26 of 125 Activities in Fort Lauderdale
Type: Spas
Most recent review
- Aug 29, 2014
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10 reviews from our community

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Date | Rating
  • English first
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English first
1 review
5 of 5 stars Reviewed August 29, 2014

I would first like to mention that I don't usually write reviews but my experience at the Heavenly Spa was excellent! The ambiance was warm and inviting. Anetta, my massage therapist, did an amazing job with my deep tissue massage. She made me feel comfortable as it was my first massage and gave extra attention to my often sore shoulders.... More

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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 9, 2014

I had the best massage by Annetta (Sp?) and the entire staff was accommodating, friendly and warm. I have been tense and under muscle strain from running. My massage was incredible. If I'm in FL again, I'm returning for sure. I was hesitant to book at first because it's a lot of money, but I felt soo much better after... More

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Palatine, Illinois
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 6, 2014

This spa is not very large, but that's exactly what I loved about it. It's small, cozy, and very relaxing. The staff are welcoming and definitely know what they are doing. I had an amazing de-stress massage by Anetta, and she hit all the right spots. She worked wonders on my tense neck, shoulders, and even my head. Not to... More

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Miramar, Florida
1 review
5 of 5 stars Reviewed April 24, 2014

Let me begin by saying I am a very stressful person. I have panic attacks daily and at the time of my visit to the spa I was still very tense. As soon as I walked in I was greeted not only professionally but very whole heartedly by a very georgeous young lady Jessica Flores( I made sure to get... More

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Johanna Z, Manager at Heavenly Spa by Westin, responded to this review

Dear ananymous2014: Thank you for sharing your recent experience at The Heavenly Spa by Westin, Fort Lauderdale on TripAdvisor. It means so much to hear that you enjoyed your time with us and that we met all expectations for your renewal time. Our associates will be pleased to hear your kind words. Warm Regards, Johanna Z. Spa Director More

New York
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 14, 2014

My friend and I travelled to Florida from NY the weekend of the 8th and 9th of February. We walked in to the spa to check out the services and we were very pleased with our greeting on Saturday afternoon. We were also pleased to be able to book 2 massages for the next day at the same time. I... More

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Johanna Z, Spa Director at Heavenly Spa by Westin, responded to this review

Dear jtstravelNewYork: Thank you for sharing your review. We are delighted to hear that you enjoyed our Heavenly Spa and facilities. We truely appreciate the feedback of your experience and customer service provided. We look forward to seeing you again for future stays. Warm Regards, Johanna Z Spa Director More

Buffalo, New York
Top Contributor
75 reviews 75 reviews
5 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 3, 2014

Truly relaxing spa experience! Beautiful spa, wonderful smells. I've had many massages and this was the best ever - Terri was great!!!! Only two negatives. One was that my friend's masseuse did not show up after she sat waiting in massage room for thirty minutes, and nothing was done to compensate her. I understand people have emergencies , but I... More

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Johanna Z, Spa Director at Heavenly Spa by Westin, responded to this review

Dear Kristin C: Thank you for sharing your review of our Spa. We’re very happy to hear that you were thrilled with your massage, and we will be sure to give Terri the wonderful compliments. In regards to your friend I do apologize for the confusion with the booked appointments. I was made aware of the situation that day and... More

Key West, Florida
1 review
5 of 5 stars Reviewed December 23, 2013

My family and I stayed at the Heavenly Spa by Westin for one night and had a great time, but the thing I will remember the most is the customer service. Brian Hogue was AMAZING and did everything in his power to make us comfortable and happy. He was extremely personable and made me feel right at home.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2013 via mobile

This spa has great ambience and a great staff, especially Valencia, who has TWICE gone out of her way to accommodate my time and practitioner needs. She is ready to do the same for you. Try working with her... You'll be SO glad you did!

Was this review helpful? Yes 1
Florida
Senior Contributor
34 reviews 34 reviews
18 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 28, 2013

I've gone to many spas and must say finally met a masseuse who knows their stuff! They used an interesting technique to loosen up the muscles and pressure points that eased my problems. The place was very nice and more than what I expected. Enjoyed this place and will return! Also 20% off for Florida residents.

Was this review helpful? Yes 2
San Francisco, California
Senior Contributor
24 reviews 24 reviews
4 attraction reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 1, 2012

We went to Heavenly Spa in the Westin hotel in Ft Lauderdale on the day Irene struck Miami - since we did not want to wander out in the rain, and there was nothing better to do. First of all, the appointment process was super smooth - the front desk had availability for appointments less than 24 hrs away, and... More

Was this review helpful? Yes 5

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