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Key West Visitors Center

Certificate of Excellence
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Address: 31281 Overseas Hwy, MM. 31.2, Big Pine Key, FL 33043
Phone Number: 866 539 7386
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9:00 am - 8:00 pm
Closed now
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Sun - Sat 9:00 am - 8:00 pm

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 26
  • 11
    Very good
  • 7
  • 4
  • 4
Very helpful

Nice people, very helpful in guiding us toward the sights for us. We were pleased to be diverted away from the things that were tourist trap-ish.

4 of 5 starsReviewed 1 week ago
Kriss S
Warwick, Rhode Island
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52 Reviews from our TripAdvisor Community

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Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Warwick, Rhode Island
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice people, very helpful in guiding us toward the sights for us. We were pleased to be diverted away from the things that were tourist trap-ish.

Thank Kriss S
Level Contributor
126 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nothing special here, just a visitors center. The volunteers are nice, Bob was quite jovial. If you need info, stop by. No other reason really.

Thank MrNjorl
Finger Lakes Wine Country, New York
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2015

Kelly Anne is an amazing representative of The Keys- lovely,friendly and helpful. She answered many questions even though I didn't plan on getting any overnight accommodations assistance. I did end up asking her for advice on lodging and receiving her help in acquiring a beautiful room at a discount rate in Key West. I'll never forget this woman or our... More 

1 Thank debrazgalaxy
Kenora, Canada
Level Contributor
47 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 8, 2015

Friendly staff and advise for parking in key west..not good to take big RV,s. They said to park at publics or Sears and take a cab 14.00 to downtown. There is a taxi stand by Sears.

2 Thank 2013PlayaVida
San Clemente Ecuador
Level Contributor
28 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 18, 2015

Great place to stop and check out what's happening in the Keys. By booking trips through them you can get some discounts off prices, senior citizen etc. Staff is always friendly and helpful

1 Thank MaryM38
1 review
5 of 5 stars Reviewed June 5, 2015

Melissa was awesome!! She was very helpful and informative. We seen the visitor center and pulled right in for help with a place to stay. She got us a room for a decent price and even helped us out the a snorkeling adventure. Definitely stop by for some info if your new to the keys!

Thank Niamh D
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2015

My friend and I decided at the 11th hour to go to Key West. No hotel, no activists booked, nothing. We saw the visitors center and stopped. Kelly was amazing and she hooked us up on some great deals. We stayed at a very nice bed and breakfast (Southernmost Point Guest House) and we booked the Ultimate Adventure with Fury.... More 

1 Thank Aya H
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 30, 2015

I tried calling to get help booking my trip to Key West. I was cut off and told she was too busy to assist me. She told me to call another time. I needed help today, but she told me she had a room full of people to help. Very disappointed in the customer service at this place!

1 Thank Hannah C
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 19, 2015

I stopped there, the place fills a need . Need I elaborate? You want information, they've probably got it.

1 Thank Tim C
Level Contributor
23 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 13, 2015

We needed lodging in Key West during a spontaneous trip. Amelia called hotels and bed and breakfasts until she found a room available for a price we felt was reasonable. She gave us lots of good information, and coupons for free drinks, desserts, etc. This would be a good stop for any KW visitor, but absolutely essential for anyone daring... More 

Thank Jadite

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?