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Key West Visitors Center

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Address: 31281 Overseas Hwy, MM. 31.2, Big Pine Key, FL 33043
Phone Number: 866 539 7386
Website
Today
9:00 am - 8:00 pm
Open now
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Hours:
Sun - Sat 9:00 am - 8:00 pm

TripAdvisor Reviewer Highlights

Read all 45 reviews
Visitor rating
  • 22
    Excellent
  • 9
    Very good
  • 6
    Average
  • 4
    Poor
  • 4
    Terrible
Very valuable assistance!

Maria B. Took care of our accommodations, and even hooked is up with a reasonably priced private deep sea fishing charter! Maria, is very familiar with the area and got us a... read more

4 of 5 starsReviewed November 27, 2014
Eileen R
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45 Reviews from our TripAdvisor Community

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Date | Rating
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English first
1 review
5 of 5 stars Reviewed June 5, 2015

Melissa was awesome!! She was very helpful and informative. We seen the visitor center and pulled right in for help with a place to stay. She got us a room for a decent price and even helped us out the a snorkeling adventure. Definitely stop by for some info if your new to the keys!

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed May 30, 2015

My friend and I decided at the 11th hour to go to Key West. No hotel, no activists booked, nothing. We saw the visitors center and stopped. Kelly was amazing and she hooked us up on some great deals. We stayed at a very nice bed and breakfast (Southernmost Point Guest House) and we booked the Ultimate Adventure with Fury.... More 

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1 review
2 of 5 stars Reviewed May 30, 2015

I tried calling to get help booking my trip to Key West. I was cut off and told she was too busy to assist me. She told me to call another time. I needed help today, but she told me she had a room full of people to help. Very disappointed in the customer service at this place!

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Philadephia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 19, 2015

I stopped there, the place fills a need . Need I elaborate? You want information, they've probably got it.

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Oklahoma
Contributor
16 reviews 16 reviews
6 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 13, 2015

We needed lodging in Key West during a spontaneous trip. Amelia called hotels and bed and breakfasts until she found a room available for a price we felt was reasonable. She gave us lots of good information, and coupons for free drinks, desserts, etc. This would be a good stop for any KW visitor, but absolutely essential for anyone daring... More 

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Alexandria, VA
Top Contributor
827 reviews 827 reviews
400 attraction reviews
338 helpful votes 338 helpful votes
2 of 5 stars Reviewed January 29, 2015

After an initial stop in Key Largo at the Florida Keys Visitor Center, it seemed like a good idea to stop here for more specific information about how to maneuver the streets of Key West to get to my hotel. The staff were not helpful at all in pointing out the streets and turns once in the city to get... More 

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Philadelphia, Pennsylvania
Top Contributor
86 reviews 86 reviews
65 attraction reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed January 14, 2015

Well-stocked with information about the town and its attractions; also has information about the other keys. The Pelican historic walking tour map is the best guide to historical buildings in town. Staff very patient and helpful, open 7 days.

Was this review helpful? Yes 1
Chicopee, Massachusetts, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2015

very knowledgeable, took the time to explain the attractions and answer questions and provide maps and directions

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
3 attraction reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 27, 2014

Maria B. Took care of our accommodations, and even hooked is up with a reasonably priced private deep sea fishing charter! Maria, is very familiar with the area and got us a decent room at the going rate. Stop on in and see Maria to assist with your visit to Key West. She could book you with any activity your... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

Julie at the travel center setup our whole day for a discounted rate. Showed us where to park and how to get around the island. She definitely packed or day. Don't forget to tip and the island is mostly cash only.

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Additional Information about Key West Visitors Center

Address: Address: 31281 Overseas Hwy, MM. 31.2, Big Pine Key, FL 33043
Phone Number: 866 539 7386
Location: United States  >  Florida (FL)  >  Florida Keys  >  Big Pine Key
Open Hours:
Sunday 9:00 am - 8:00 pm
Monday 9:00 am - 8:00 pm
Tuesday 9:00 am - 8:00 pm
Wednesday 9:00 am - 8:00 pm
Thursday 9:00 am - 8:00 pm
Friday 9:00 am - 8:00 pm
Saturday 9:00 am - 8:00 pm

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?