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Address: 31281 Overseas Hwy, MM. 31.2, Big Pine Key, FL 33043
Phone Number: 866 539 7386
Website
Today
9:00 am - 8:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 8:00 pm

TripAdvisor Reviewer Highlights

Read all 40 reviews
Visitor rating
  • 19
    Excellent
  • 9
    Very good
  • 5
    Average
  • 3
    Poor
  • 4
    Terrible
Very valuable assistance!

Maria B. Took care of our accommodations, and even hooked is up with a reasonably priced private deep sea fishing charter! Maria, is very familiar with the area and got us a... read more

4 of 5 starsReviewed November 27, 2014
Eileen R
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40 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Philadephia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2015

I stopped there, the place fills a need . Need I elaborate? You want information, they've probably got it.

Was this review helpful? Yes
Oklahoma
Contributor
15 reviews 15 reviews
6 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 13, 2015

We needed lodging in Key West during a spontaneous trip. Amelia called hotels and bed and breakfasts until she found a room available for a price we felt was reasonable. She gave us lots of good information, and coupons for free drinks, desserts, etc. This would be a good stop for any KW visitor, but absolutely essential for anyone daring... More 

Was this review helpful? Yes
Alexandria, VA
Top Contributor
743 reviews 743 reviews
371 attraction reviews
297 helpful votes 297 helpful votes
2 of 5 stars Reviewed January 29, 2015

After an initial stop in Key Largo at the Florida Keys Visitor Center, it seemed like a good idea to stop here for more specific information about how to maneuver the streets of Key West to get to my hotel. The staff were not helpful at all in pointing out the streets and turns once in the city to get... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
Top Contributor
86 reviews 86 reviews
65 attraction reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed January 14, 2015

Well-stocked with information about the town and its attractions; also has information about the other keys. The Pelican historic walking tour map is the best guide to historical buildings in town. Staff very patient and helpful, open 7 days.

Was this review helpful? Yes 1
Chicopee, Massachusetts, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2015

very knowledgeable, took the time to explain the attractions and answer questions and provide maps and directions

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 27, 2014

Maria B. Took care of our accommodations, and even hooked is up with a reasonably priced private deep sea fishing charter! Maria, is very familiar with the area and got us a decent room at the going rate. Stop on in and see Maria to assist with your visit to Key West. She could book you with any activity your... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 attraction reviews
5 of 5 stars Reviewed November 13, 2014

Julie at the travel center setup our whole day for a discounted rate. Showed us where to park and how to get around the island. She definitely packed or day. Don't forget to tip and the island is mostly cash only.

Was this review helpful? Yes
phildelpha
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 10, 2014

Friendly staff offering great tips for the area. Buy your tickets for attractions prior to going to Key West. Free maps and coupons were given.

Was this review helpful? Yes
U.S.
Contributor
14 reviews 14 reviews
5 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 7, 2014

Decent stop for informational brochures, restroom and the like. Staff was nice. Good break to rest a few if you were stuck in traffic before getting there.

Was this review helpful? Yes 1
Saint-Beat, France
Top Contributor
340 reviews 340 reviews
159 attraction reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed October 19, 2014

Just a tip. Call into the visitor centre before you do anything else. They will give you a tear off map, let you know what activities are going on. They will book your activities for you at no charge. BE SURE TO ASK for the little cards they can give you offering 2for 1 drinks, free bottles of wine and... More 

Was this review helpful? Yes 2

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?