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CoCo Key Water Resort Hotel & Convention Center - Waterbury

Water parks, Amusement Parks
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Address: 3580 East Main Street, Waterbury, CT 06705
Phone Number: +1 203-706-1000
Website
Description: 280 Room Water Resort, Hotel, and Convention Center conveniently located...
280 Room Water Resort, Hotel, and Convention Center conveniently located off I-84 in Waterbury, CT. In addition to the hotel, we have Connecticut's only indoor water park with 55,000 square feet of fun. For the business minded, we have over 40,000 square feet of flexible meeting and banquet space and can host functions up to 650 people.
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TripAdvisor Reviewer Highlights

Read all 222 reviews
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  • 20
    Excellent
  • 42
    Very good
  • 41
    Average
  • 27
    Poor
  • 92
    Terrible
Most recent review
Waste of money

Water resort has no capacity limit, they cell tickets till the end. We spent $187.00 for tickets, two adults and three kids and we were out one hour later. The place was full, you... read more

1 of 5 starsReviewed February 21, 2015
Boguslawa B
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222 Reviews from our TripAdvisor Community

Date | Rating
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English first
1 review
1 of 5 stars Reviewed February 21, 2015

Water resort has no capacity limit, they cell tickets till the end. We spent $187.00 for tickets, two adults and three kids and we were out one hour later. The place was full, you could barely walk by other people. My kids love water parks but here they were asking to leave very soon. When we were living the line... More 

Was this review helpful? Yes
Waterbury
Reviewer
5 reviews 5 reviews
4 attraction reviews
5 of 5 stars Reviewed February 21, 2015 via mobile

Restful and relaxing. Only wish the pool was open. Dining choices are few if not mobile. There are centrally located restaurants nearby. I enjoyed my stay

Was this review helpful? Yes
Waterbury, Connecticut
Top Contributor
54 reviews 54 reviews
23 attraction reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 20, 2015 via mobile

Cool activity in winter. Feel it's more geared towards 13+under. Coupons can be found on groupon. Hotel packages are readonable.

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 19, 2015 via mobile

This place is a JOKE!!! For the amount of money we paid to stay for one night --it was not worth it. We originally booked for 2 nights however as soon as we got there wanted to leave within hours. The clerk refused to refund us the money so we ended up staying the night even though we did not... More 

Was this review helpful? Yes 4
Chappaqua, New York
1 review
1 of 5 stars Reviewed February 18, 2015

This water park is atrocious and your child is likely to get sick from the water as mine did. Everything about it is misleading and the website is pure fiction. Three main things: 1) Unsanitary and filthy - the water is a murky grey green color throughout particularly in the basketball dunk pool where you'd be safer health-wise swimming in... More 

Was this review helpful? Yes 1
MaryMambo1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

This could be a great place, but it's not--if you've ever been to a good water park like Sahara Sams in NJ or H2oooh in PA, do not expect the same experience, though the photos look the same. We arrived on a Sunday; they had no available lockers (all in use), and the hot tub was not functioning. We found... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 8, 2015 via mobile

Where can I start ! Made reservations 2 weeks in advance for my doughters birthday, we booked (2) rooms To be near each other when checked in we were told that our rooms were miles appart fine , Our rooms were booked for (4) people each a queen bed and a pull out sofa , pull-out sofa did not have... More 

Was this review helpful? Yes 2
Providence, Rhode Island
2 reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed February 3, 2015

My Husband, daughter and another family traveled to your resort this weekend. We checked in on Saturday, checked out on Sunday. I was absolutely appalled by our experience. Let me begin by saying, your hotel is absolutely filthy, from the main entrance to our hotel was dirty. The main entrance stairs’ looked like they hadn’t been swept nor washed in... More 

Was this review helpful? Yes 6
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 11, 2015

Overall temperature of building was cool. Kids pool water was cold which made my 3y/o shiver the whole time. Brought him to the hot tube to warm him up a bit and was kicked out by life guard who was rude (I understand its a state law but water temp was not more than 95)Not worth the money and I... More 

Was this review helpful? Yes 5
Michael E, Manager at CoCo Key Water Resort Hotel & Convention Center - Waterbury, responded to this review

Thank you for the feedback on your visit here on Sunday. I'm sorry you and your son were disappointed. In checking our logbooks for the day in question, our hourly monitoring of the air and pool temperatures show everything was operating normally. If you could let me know what time you guys were in the park, I will look into... More 

North Brunswick, New Jersey
Senior Reviewer
7 reviews 7 reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 2, 2015

We arrived on December 30 through January 1. We drove all the way from New Jersey to Connecticut for their New Year's Eve bash. When we pulled into the hotel you could see the hotel was completely outdated just from the outside. When we walked in there no one running the desk knew what the hell they were doing. You... More 

Was this review helpful? Yes 14
Michael E, Manager at CoCo Key Water Resort Hotel & Convention Center - Waterbury, responded to this review

While I always appreciate honest and constructive feedback and readily admit to the shortcomings of my property, I am not sure this particular review is real. If you have an issue and would like to discuss it, please get in touch and I will do my best to resolve it. More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of CoCo Key Water Resort Hotel & Convention Center - Waterbury and other visitors
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Questions? Get answers from CoCo Key Water Resort Hotel & Convention Center - Waterbury staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?