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CoCo Key Water Resort Hotel & Convention Center - Waterbury

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Address: 3580 East Main Street, Waterbury, CT 06705
Phone Number: +1 203-706-1000
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Description:

280 Room Water Resort, Hotel, and Convention Center conveniently located...

280 Room Water Resort, Hotel, and Convention Center conveniently located off I-84 in Waterbury, CT. In addition to the hotel, we have Connecticut's only indoor water park with 55,000 square feet of fun. For the business minded, we have over 40,000 square feet of flexible meeting and banquet space and can host functions up to 650 people.

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TripAdvisor Reviewer Highlights

Read all 266 reviews
Visitor rating
  • 22
    Excellent
  • 50
    Very good
  • 50
    Average
  • 33
    Poor
  • 111
    Terrible
Not great but my daughter had fun

My biggest problem with this place is the price. It is 37 bucks a person. This place does not warrant such a hefty entrance fee and even a grownup who is bringing their child and... read more

3 of 5 starsReviewed 3 weeks ago
ActressKathrynShasha
,
New York City, New York
via mobile
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266 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice place, enjoyed the water park had a great day with the family. Food was good the customers assistance was excellent.

Helpful?
Thank shawn l
Brooklyn, New York
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

HORRIBLE DIRTY MOLDY no tissues no housekeeping. Pool had no light the arcade closes early the water park was nothing special..never will recommend this place..kids begged me to leave

Helpful?
Thank Raquel J
New York City, New York
Level Contributor
16 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My biggest problem with this place is the price. It is 37 bucks a person. This place does not warrant such a hefty entrance fee and even a grownup who is bringing their child and not swimming has to pay too. This is not an amusement park and shouldn't be priced like one. The water looked dirty and I couldn't... More 

Helpful?
Thank ActressKathrynShasha
Norwich, Connecticut
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We have 2 foster daughters and 1 had her 7th birthday this weekend. We thought it would be a big surprise to take her to a hotel and waterpark for her birthday. What a disappointment this place is. We should have known it was going to be bad when we drove up to the valet and no one came out.... More 

Helpful?
2 Thank speartrask99
Level Contributor
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Though many of the reviews claim the resort to the under staffed, dirty, and below expectations, it really isn't such a disappointment for the price payed. The quality of the hotel was good, besides bleach spots on the carpets and minor scratches on the walls, it is very nice. The whole objective of the resort is to give you a... More 

Helpful?
2 Thank Jayne M
Level Contributor
35 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I read a bunch of bad reviews on here, but truthfully this hotel was not as bad as many are saying. Yes, it needs to be updated, but it was basically clean & safe. The restaurant is too bright & needs better hours, but had decent food. The ballrooms were nice size & kept clean. I didn't use the water... More 

Helpful?
Thank bodybuddy23
Springfield, Massachusetts, United States
Level Contributor
27 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I took the kids here last weekend. We had a fabulous time. The baby didn't love it but didn't mind as long as she was with one of us. My 8 year old and her friend who we brought with us on the other hand never wanted to leave. This is one of the best whole family... More 

Helpful?
1 Thank David W
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 1, 2016 via mobile

Our family of 10 had an amazing time at the water park! The kids can hardly contain their excitement! We had so much fun that we purchased 2 family annual passes. Shampoo & soap in the showers will totally be appreciated but overall a great experience. We'll be back in 2 days for my nephew's 7th birthday.

Helpful?
1 Thank Rosita C
Stamford, Connecticut
Level Contributor
114 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 10, 2015 via mobile

This place is a complete dump! The water park is filthy dirty and gross, the water is green, moldy tiles, water slides are old and outdated, and hotel rooms are disgusting. We checked in and went to the water park after putting our luggage in our room. The water park was shocking and completely disgusting the water park is very... More 

Helpful?
3 Thank Kelley426
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 28, 2015 via mobile

Tub was clogged in the hotel room. The water in water park was dirty. My son's skin came out really irritating after 2 days there. I think the swimming pool in the hotel room was more fun. And we ended up paying more than the Groupon we got deals from.

Helpful?
1 Thank Yennie C

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of CoCo Key Water Resort Hotel & Convention Center - Waterbury and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?