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Address: 1 Mohegan Sun Blvd., Mohegan Sun, Uncasville, CT 06382
Phone Number: 860-862-4500

TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 12
    Excellent
  • 10
    Very good
  • 14
    Average
  • 7
    Poor
  • 4
    Terrible
Spa Day with my Best Friend

My best friend and I decided to treat ourselves to a day at the spa. We both received massages. I got a facial and she got a spa pedicure. The staff was attentive and the girls... read more

4 of 5 starsReviewed July 14, 2015
Mego66
,
New Rochelle, New York
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47 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
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English first
New Rochelle, New York
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 14, 2015

My best friend and I decided to treat ourselves to a day at the spa. We both received massages. I got a facial and she got a spa pedicure. The staff was attentive and the girls who did my massage and facial were professional and did everything in their power to make me feel pampered and relaxed. The facility was... More 

Was this review helpful? Yes
NJ, USA
Level Contributor
125 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed July 6, 2015

My husband and I visited this spa over the July 4th holiday weekend. We've been to numerous spas before (cruise ship, day spas, resort spas, etc.), but none as dated in appearance as this one. The men's and women's locker rooms, shower areas, etc. were all very dated and not the typical spa-like setting with calming colors and decor. The... More 

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed June 7, 2015

The Elemis Spa in Mohegan Sun needs some updating- decor and front desk staff. My husband left 2 messages and called a 3rd time to book an appointment for me and when someone answered the phone on his 3rd call he was told "sorry about that". The young lady at the front desk was nice enough but didn't seem to... More 

Was this review helpful? Yes
Cristina S, Marketing Director at Elemis Spa, responded to this review

Dear Carly, Thank you for sharing your Elemis Spa experience. We appreciate your feedback and are pleased to learn your Elemis Aroma Stone Massage was “fantastic”. We are extremely proud of the caliber services we offer by an amazing, professional team of therapists. Regarding the noise in the hallway, we will be looking into this issue. Thank you for bringing... More 

Southington, Connecticut
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed May 28, 2015 via mobile

I had the opportunity to take advantage of a facial at Mohegan Sun Elemis Spa. The staff was very friendly and professional upon my arrival. However the facility is in need of a major renovation. It was very clean but outdated and the women's area was extremely small. The waiting area was dark and kinda depressing could use better lighting... More 

Was this review helpful? Yes
Cristina S, Marketing Director at Elemis Spa, responded to this review

Dear Joanne, Thank you for sharing your Elemis Spa experience. We appreciate your feedback and are pleased to learn our staff continues to demonstrate professionalism and are welcoming to our guests. We understand our facilities, while clean, did not meet your expectations. As a testament to our brand, the great products and services we offer, and the wonderful staff, we... More 

Holland, Massachusetts
Level Contributor
67 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 25, 2015

Each year while my hubby is away on an annual golf junket I visit a spa for some luxury. This spa facility was nice, the treatment was nice (mud wrap with massage), but I don't like the hassle of parking at casino and walking thru the gaming areas - it kills the relaxed feeling. Other than my treatment provider, the... More 

Was this review helpful? Yes 2
Cristina S, Marketing Director at Elemis Spa, responded to this review

Dear Terry, Thank you for sharing your Elemis Spa experience. We appreciate your feedback and are pleased to learn your Elemis Aroma Spa Seaweed Massage was nice. We apologize for any inconvenience in reaching the spa from the parking areas. Please note the hotel has valet available, which is the closest option for parking as we are located upstairs. We... More 

New York
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 22, 2015

I came in for a couples massage and got to enjoy the spa as well. The spa was clean and very relaxing. I will be returning! Tip- my girlfriend stated that the steam woman on the woman's side if spa was out of commission.

Was this review helpful? Yes
Killingworth, Connecticut, United States
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed January 18, 2015 via mobile

I have visited this spa a few times because of the "great deals" that keep coming up. Yet they always end up being too good to be true. Lesson learned. The services are so-so. The front desk people are disorganized, somewhat rude, not accommodating and there is a major lack of communication throughout. The facilities are decent. The prices and... More 

Was this review helpful? Yes 3
Guilford, Ct.
Level Contributor
19 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 14, 2015

a little on the expensive side but worth it...wait for the coupons! they offer one for 99.00 that includes the whole day in the spa on the local papers.

Was this review helpful? Yes
United States
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 12, 2015

Pros: Friendly, professional staff Spa service was excellent (though see cons) Clean Cons: Prices - standard services with major price gouging Spa service times were cut significantly short Facilities need major renovations Detail - Amenities: Agree with other reviews that the spa needs a significant renovation. While kept clean, there is not a spa feel when entering - bright ocean... More 

Was this review helpful? Yes 2
United States
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 3, 2015

I recently tried this spa for the first time with a few others. Our experience was ok overall, but nothing out of the ordinary, special, or worth the amount of money we all paid. The facility itself is very small, and is in need of updating. The relaxation room is cramped, and quickly became crowded forcing people to sit on... More 

Was this review helpful? Yes 2

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Additional Information about Elemis Spa

Address: 1 Mohegan Sun Blvd., Mohegan Sun, Uncasville, CT 06382
Phone Number: 860-862-4500
Location: United States  >  Connecticut (CT)  >  Mystic Country  >  Uncasville

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