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Address: 34567 Rancho California Road, Temecula, CA 92591
Phone Number: 800-548-9912
Today
10:00 am - 5:00 pm
Closed now
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Hours:
Sun - Sat 10:00 am - 5:00 pm
Description: Since 1975, Sunrise Balloons has established recognized standards of...
Since 1975, Sunrise Balloons has established recognized standards of safety, service, style and attention to detail. Dan Glick, pilot, is both a commercial balloon & helicopter pilot with over 7,000 hours of flight time! Your outing is planned to offer you a most enjoyable, unhurried balloon flight experience at a competitive price. Your balloon flight includes numerous professional photos, video clip & champagne picnic aloft. Enjoy the view, make new friends and expect the best!
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TripAdvisor Reviewer Highlights

Read all 109 reviews
Visitor rating
  • 63
    Excellent
  • 17
    Very good
  • 6
    Average
  • 4
    Poor
  • 19
    Terrible
Fantastic flight, but pre-flight customer service needs work.

I took my cousin for her 40th. The flight was wonderful, we had some sparkling wine, but it was, as other reviewers have noted a bit frustrating leading up to it. The first... read more

3 of 5 starsReviewed March 25, 2015
Theresa B
,
La Quinta, California
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109 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
La Quinta, California
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 25, 2015

I took my cousin for her 40th. The flight was wonderful, we had some sparkling wine, but it was, as other reviewers have noted a bit frustrating leading up to it. The first reservation I made, I never received an email as stated with detailed information. I called the week leading up to our flight (twice) both times I left... More 

Was this review helpful? Yes
Riverside, California
Senior Contributor
32 reviews 32 reviews
7 attraction reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 23, 2015

I called this company last week twice and left messages for a hot air balloon ride, and have never heard anything back from them. Thanks because I called A Grape Escape Balloons and they picked up the phone right away and I booked the 5 family members for a ride. It was amazing with them!

Was this review helpful? Yes
Los Angeles, California, United States
2 reviews
1 of 5 stars Reviewed March 20, 2015

They are Serial Cancelers! Sunrise balloons cancelled on us due to "hitting a tree and tearing the balloon"... I believed it until I went to Yelp and Google and found they cancelled multiple times (even 3 times) on other victims. Sad that they ruin people's weekends that are all planned for months.

Was this review helpful? Yes
Alvin, Texas
1 review
5 of 5 stars Reviewed March 10, 2015

Had a great ride and would do it again. Our pilot CJ was great. It was our 25th anniversary and we both loved it. Thanks Sandy and Chris for a great two days!

Was this review helpful? Yes
Menifee
Top Contributor
138 reviews 138 reviews
66 attraction reviews
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed February 9, 2015

I first reviewed Sunrise Balloons in July 2012. The experience was terrific! So, after purchasing another Groupon to use for a balloon ride this year, I used the link on the Groupon to access the Sunrise Balloon website. The 'Click here to activate your Groupon' message on Sunrise's website was inoperable. So I called to make a reservation. I called... More 

Was this review helpful? Yes 1
Torrance, California
Senior Contributor
26 reviews 26 reviews
11 attraction reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 5, 2015

Let me start by saying, don't expect anyone to answer the phone during office hours or call you back when you leave a message. They won't send any special instruction by email either so read other's reviews in order to know what's going on. Next, breakfast sucks. You get coffee and an off label creamer. A handful of apples and... More 

Was this review helpful? Yes 2
Monrovia, California, United States
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 10, 2014

Great experience. One for the bucket list. I do not like heights but here we were in a "floating balcony". The crew all made you feel very safe. The mimosas also helped.

Was this review helpful? Yes 1
Los Angeles, California
Contributor
17 reviews 17 reviews
5 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 2, 2014

We went on this excursion with SunRise Balloon Tours, while staying at the Tuscany Hills Resort and Spa and Loved it !! From the Tuscany Hills Resort the took us to the Balloon Launch site in A Limo bus which was like at tour in itself.. Great fun..

Was this review helpful? Yes 1
Burnaby, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 19, 2014

I paid a lot of money for a balloon ride that never happened on account of the weather (which I can accept), but the company has failed to deliver me the promised partial refund I was seeking and has evaded all attempts on my part to contact them. As I was on holiday and I don't even live in the... More 

Was this review helpful? Yes 3
Contributor
20 reviews 20 reviews
3 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 30, 2014

Hot air ballooning with sunrise balloons was a great experience. They were friendly, experienced professional who know their business . Pilot Dan was super and gave us an excellent flight and tour of the Temecula Valley. I would highly recommend this attraction and would fly again without a doubt!

Was this review helpful? Yes 1

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Questions & Answers

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1 question
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Elkhorn, Wisconsin

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?