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Diamond Mountain Casino

900 Skyline Dr., Susanville, CA 96130
5302521100
Website
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Ranked #5 of 5 attractions in Susanville
Type: Casinos
Description: Over 250 of your favorite slots, black jack, and open 24 hours.
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8 reviews from our community

Visitor rating
    3
    1
    4
    0
    0
Date | Rating
  • English first
  • Any
English first
Sacramento, California
Top Contributor
58 reviews 58 reviews
21 attraction reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 30, 2014

My last visit was FEB 2014. While the Casino, Hotel, and friendly staff are as great as ever, the restaurant has taken a turn for the worse. No longer a 24/7 operation, the menu is dramatically smaller than before and so are the portions. The once-stellar Championship Breakfast now has diminished portions. The Prime Rib Special ran out early one... More

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This_Hotel_Guy, Manager at Diamond Mountain Casino, responded to this review

Dear Doctor, I am very glad you will still be staying with us. We will be reviewing the restaurant menu over the coming months; the goal being consitancy and timelyness. Thank you for letting us know where we can improve. Gary More

Woodland, California, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

The first thing that impressed me was the kindness and responsiveness of all the staff in the casino and restaurant. We ate in the non-smoking section. This was an completely different room than the rest of the restaurant and it was very quite lending a good environment for an intimate visit. We both had the rib-eye steak dinner which was... More

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This_Hotel_Guy, Manager at Diamond Mountain Casino, responded to this review

Dear Brenda, Thank you very much for your kind review. I have already posted this in the kitchen for all the staff to see and read. Thanks again, Gary More

Sacramento, California
Top Contributor
58 reviews 58 reviews
21 attraction reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 20, 2012

I just completed my second stay at the Diamond Mountain Casino & Hotel since September 2012. While I don't gamble (and cannot comment on the "looseness" of the slots, I can address the hotel, food service, and overall customer experience. The hotel: Excellent. I "splurged" this time for a King Suite on the 4th floor. Spotless room, very large, with... More

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This_Hotel_Guy, Manager at Diamond Mountain Casino, responded to this review

Doctor, I cannot thank you enough for your very kind words. You are right, most folks don't notice the mini mart and gas station (the gas is always $0.03 less than anywhere in Susanville.) The steaks also improve after the new year as the Omaha Choice prices come back to line with our menu prices. Gary More

Sacramento, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

The food is great the service can be better, waited while staff walked around no one approached me had to ask for assistnance

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino, responded to this review

Dear Liz, Thank you very much for you review. We try to buy the best quality ingreadients available and really appreiciate knowing where we can improve. Gary More

Pasadena, California
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 7, 2012

Standard Diner food. all good. The Diner has closed doors to filter alot of the Soke from the Bar/Grill on the Casino floor. There is a cook your own Steak on Tuesday nights which is a pretty good deal 10.00 for a rib eye for example.

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This_Hotel_Guy, Manager at Diamond Mountain Casino, responded to this review

Dear Brentbb, Thank you for your comments. Have you tried the hotel? Gary More

California
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 17, 2012

It was ok. the bartender had an inteligence quaotient roughly equal to the ambient room temperature, didn't even know what a chocolate martini is. Machine were not generous, but the rest of the staff were very helpful and the security is good. Rooms are small, but comfortable and clean.

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This_Hotel_Guy, Manager at Diamond Mountain Casino, responded to this review

Dear GDStraveler, Thank you for your comments. We always appreciate hearing where we can improve. Gary More

Susanville, California
Senior Contributor
23 reviews 23 reviews
11 attraction reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 27, 2012

The casino is too smoky. They have a non smoking area but that helps little. The non smoking area needs more of a variety of machines. The resturant is average. Servers are not very efficient. The food is ok.

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This_Hotel_Guy, Manager at Diamond Mountain Casino, responded to this review

Dear 2011Lou2011, Thank you very much. We always appreciate learning where we can improve. Gary More

San Jose, CA
Senior Contributor
31 reviews 31 reviews
8 attraction reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 24, 2012

Smoke is horrible in this little casino. Food is average, occasionally good, some slots & sometimes a few table games available. Occasional poker games, can't be counted on to get enough players, but you can call or stop in & look for a game on Sundays, Mondays, and maybe Wed. & Sat after the tournement.

Was this review helpful? Yes 1
This_Hotel_Guy, Manager at Diamond Mountain Casino, responded to this review

Dear westerntravelwizard, Thank you for your comments, we always want to improve and you let us know where. Gary More

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