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Kelly's Spa at the Mission Inn

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Address: 3649 Mission Inn Ave., Riverside, CA 92501
Phone Number: 951-784-0300
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TripAdvisor Reviewer Highlights

Read all 31 reviews
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  • 23
    Excellent
  • 5
    Very good
  • 1
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Nice local Spa

I've been there a couple of times for massage and facials. They staff there are extremely friendly and professional. For every client, they welcome you with a complimentary drink... read more

5 of 5 starsReviewed December 15, 2015
ilove2travel951

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31 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 2 weeks ago

I was disappointed with my visit to Kelly's. I have visited many spas around the world too and this didn't seem to be any better than most of those I have visited. The receptionists were condescending and one "forgot" to give me a locker key which made navigating the disorganized, and overly exposed changing area uncomfortable. The Eucalyptus steam room... More 

Helpful?
Thank Cl M
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 15, 2015

I've been there a couple of times for massage and facials. They staff there are extremely friendly and professional. For every client, they welcome you with a complimentary drink (my favorite is the detox). The eucalyptus steam room is amazing and relaxing. Be sure to get your valet ticket validated before heading to collect your car.

Helpful?
Thank ilove2travel951
Petaluma, California
Level Contributor
77 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 8, 2015 via mobile

Best massage ever! And the ladies " powder room" is so luxurious, one may never get to their massage. Dim lighting; soft, relaxing music, aromatherapy. Before you ever reach the pampering powder room or your incredible massage, you are escorted to a " waiting room " where fresh berries and cucumber water ( or a drink of your choice) awaits... More 

Helpful?
Thank SusanWPetaluma
Riverside, California
Level Contributor
43 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 1, 2015

My wife and I returned from vacation to Jamaica and really felt in need of a good massage. After talking to a friend who suggested Kellys, we made an appointment for a 90 minute couples massage. It was a excellent choice. There are many things we liked about Kellys, from the steam room to the excellent Masseuses, to the fresh... More 

Helpful?
Thank captE48
2 reviews
5 of 5 stars Reviewed October 11, 2015 via mobile

I frequent Kelly's Spa. In fact, I love it so much, I became a member almost 2 years ago. I love going and spending the day with my friends. The original draw for me was that my massage therapist Marissa moved to there. She is the greatest masseuse I have ever used. I can go in all in knots and... More 

Helpful?
Thank KLynnJ
Mission I, Manager at Kelly's Spa at the Mission Inn, responded to this review

Dear KLynnJ, It was so wonderful reading your review and hearing your recommendations about our spa. We are delighted you became a member with us, and we love hearing that you always leave relaxed and refreshed. Our spa is very lucky to have spectacular staff members, such as Marissa, and your kind words have been shared with our team. Thank... More 

Rancho Cucamonga, California
Level Contributor
7 reviews
5 of 5 stars Reviewed October 5, 2015

This spa is worth every penny! The treatments are obviously top notch, but all the little details make the experience amazing. From the fruit water to the rose petals to a day spent relaxing by the pool, this is the spot for pampering. Ask for Nathan and you'll have the best spa day a girl could ask for!

Helpful?
Thank TheIETraveler
Mission I, Manager at Kelly's Spa at the Mission Inn, responded to this review

Dear Julie W. It was such a pleasure reading your kind words about Kelly's Spa. We strive to create relaxing and memorable experiences for our guests, and your comments let us know we are meeting the high standards we have set for ourselves. Your review has been shared wit our team, and we look forward to welcoming you back. Sincerely,... More 

Redlands, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 4, 2015

I wanted to make an appointment for a waxing and was told that only those who booked services for 50 minutes or longer were allowed to use the spa/pool. Isn't the reason for paying the high spa prices were so that you could use the pool? If this is the case, Kelly's needs to lower their prices on less than... More 

Helpful?
1 Thank Lydia W
Mission I, Manager at Kelly's Spa at the Mission Inn, responded to this review

Dear Lydia, Thank you for sharing your review of Kelly's Spa. We again apologize for your experience during your most recent treatment with us. We value your feedback and your comments have been shared with our team. Your review is being utilized for training purposes and we now plan to better communicate these rules on our menu. Sincerely, Jodi Brown... More 

Riverside, California
Level Contributor
42 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 23, 2015

Have been 3 times and can't wait to go back! Love the relaxation room with the never ending tea with pearls of honey....so delish. There is always dried fruit and nuts available as well. Book any service and get to use the Mission Inn pool area all day! I highly recommend doing this. :-)

Helpful?
Thank Peggy L
Mission I, Manager at Kelly's Spa at the Mission Inn, responded to this review

Dear Peggy L., Thank you for taking the time to review Kelly's Spa. We are so pleased that you have returned for another treatment with us and are already planning on a future one! It is a pleasure hearing your kind recommendations for our spa. We strive to create the most elegant and comfortable pamperings for our guests, and your... More 

Costa Mesa, California
Level Contributor
98 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 26, 2015

You will be pampered and spoiled! What a spa. Beautiful like everything else at the Mission Inn. Lovely people that run the spa. The couples massage was great!

Helpful?
Thank Monby
Mission I, Manager at Kelly's Spa at the Mission Inn, responded to this review

Dear Monby, Thank you for taking the time to review Kelly’s Spa at The Mission Inn Hotel & Spa. We are delighted to hear you enjoyed your couple’s massage, and we thank you for your kind words about our staff. Your comments have been shared with our team, and we hope you’ll join us soon for another day of pampering.... More 

Riverside, California
Level Contributor
4 reviews
5 of 5 stars Reviewed July 24, 2015

My daughter and I went to Kelly's Spa for a day of pampering. We both had a massage, I had a facial,she had a pedicure, and we enjoyed lunch on the patio. All of our treatments were absolutely perfect. The staff is friendly, the spa is relaxing, and you walk out feeling totally pampered. The spa environment is one of... More 

Helpful?
Thank Karen R
Mission I, Manager at Kelly's Spa at the Mission Inn, responded to this review

Dear Karen R., We appreciate your kind review of Kelly’s Spa at The Mission Inn Hotel & Spa. We are so pleased that you were able to enjoy a variety of services offered, including a facial, pedicure, massage, and lunch. Thank you for your wonderful comments about our spa, and we hope you’ll join us for another pampering very soon.... More 

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