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Red Hawk Casino

Address: 1 Red Hawk Parkway, Placerville, CA 95667
Phone Number: 888-573-3495
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101 reviews from our community

Visitor rating
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    38
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Date | Rating
  • English first
  • Any
English first
Pollock Pines, California
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 3, 2015 via mobile

Was there for New Years to eat and celebrate. Couldnt eat there because of private parties that took all the seats in the two restaurants we tried to go to. oh well, not to spoil our fun we ate at the lil cafe they had. They over cooked our meals and the manager acted as if it was my fault.... More 

Was this review helpful? Yes 3
Groveland, California
Senior Contributor
36 reviews 36 reviews
8 attraction reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 27, 2014 via mobile

I was surprised to see they allow smoking indoors in California. I haven't been to a casino in years. it was awful. I didn't gamble much and can't complain on that front but it was soo smoky and crowded. We all left with our eyes stinging and wer were there maybe a couple of hours. Not coming back until they... More 

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
7 attraction reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 24, 2014

Hard to get into and park. Long way to the casino. Bad layout. Smokey. Couldn't find the restaurants. Everything looked dirty, but it just seemed to be the color choices. The machines do not pay. The drink station was messy and dirty. I will stop now.

Was this review helpful? Yes 1
Las vegas
Senior Contributor
30 reviews 30 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 18, 2014

We stopped here to kill some time before our hotel check in time. The bad news: if you're a nonsmoker, this place is really smoky. The good news: the lower level is non smoking. The selection of games is limited in the nonsmoking area but I will take that over having smoke blown in my face. There are some good... More 

Was this review helpful? Yes 2
Cameron Park, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 12, 2014

If you want to gamble and have fun this Casino is NOT the place . Their machines are the tightest in California . Also don't believe anything a manager has to say . My wife and I have been promised around 3 buffets which we have never seen . They said we would have them on our players cards but... More 

Was this review helpful? Yes 3
San Jose, California, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 11, 2014

Worst experience I have ever had in a casino. Me and 2 friends took the free bus to the casino at 7am sunday morning. The bus was to depart at 330pm. No machine payed out and combined we lost about 600 dollars. We were happy to leave but didn't get outside until 332pm. To our amazement our bus had already... More 

Was this review helpful? Yes 3
Carrie G, Manager at Red Hawk Casino, responded to this review

Hi Shawn, I can understand your frustration with your recent visit, however, I would like to remind you of the following items that our team responded to you with 48 hours after you wrote in to your Casino Host, Kristina, to explain about your recent visit. 1. It is always the guest's responsibility to return to the boarding area prior... More 

Sacramento
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 8, 2014

Some of the waiters are worth to give five star, however, the person (female, she short and Asian, look like Hmong or mien nationality, long black hair, wear purple tshirt sometimes) behind the baccarat table is very RUDE, unfriendly, and always nasty when we ask for the check. This casino have been known as "best casino" but not live up... More 

Was this review helpful? Yes 1
Placerville, California
Senior Contributor
38 reviews 38 reviews
11 attraction reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 2, 2014

Maybe I'm too smoke sensitive, but the smoke level is THICK. We travel to Las Vegas 3-4 times a year and apparently Vegas has a much better handle on easing the smoke level. That being said the gaming aspect of Red Hawk is fun and the dining options are very good. If you're looking for a local casino the location... More 

Was this review helpful? Yes 2
Sacramento, California
Senior Contributor
47 reviews 47 reviews
12 attraction reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed December 2, 2014

Our luck lately has been better at Red Hawk than at Thunder Valley and Jackson Rancheria, and we enjoy the gifts when they don't require you to play even more than you would normally do. However, the Rewards folks can use a lot of customer service training. Except for Kam and Josephine, who are fantastic, and their boss Jim, the... More 

Was this review helpful? Yes 2
Carmichael, California
Top Contributor
143 reviews 143 reviews
28 attraction reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed November 13, 2014

When this casino 1st opened it was a very nice place to visit, clean and you could win something to at least make you feel like you would return to play again. The casino needs to revamp it's circulation system as it is very smoky. You smell awful when you leave and get into your car. We tried the Buffet... More 

Was this review helpful? Yes 5

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Here's what previous visitors have asked, with answers from representatives of Red Hawk Casino and other visitors
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Sacramento, California, United States
15 days ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?