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The Wine Line - Wine Tours

PO Box 584, Paso Robles, CA 93447
805.610.8267
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Ranked #23 of 117 activities in Paso Robles
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Type: Tours
Owner description: Door to door, "Hop On, Hop Off" wine tasting shuttle service. For only $59.95* per person you get shuttled to your choice of nearly 60 wineries in the... more » Owner description: Door to door, "Hop On, Hop Off" wine tasting shuttle service. For only $59.95* per person you get shuttled to your choice of nearly 60 wineries in the Paso Robles Wine Country. Our climate controlled, BioDiesel vans pick you up at your accommodations, you "hop on and hop off" at your chosen wineries and we circulate every approx. 40 minutes. If you're ready to go, "hop on", if not, simply wait for the next shuttle « less
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74 reviews from our community

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Date | Rating
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English first
Oceanside, California
1 review
2 of 5 stars Reviewed April 3, 2014

Did not show up after a month of planning. Had reservation and on morning of pick up we called to double check and they said they had us in system, but did not know what happened. No apologies, not even an attempt to help us out by recommending another company. Terrible customer service and relations.

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TheWineLine, Owner at The Wine Line - Wine Tours, responded to this review

Hello Jeff, I am extremely sorry for the error and lack of service you experienced. I have no idea what happened with our system but am endeavoring to get to the bottom of it. I was extremely flummoxed at the sudden error! Although, certainly not as much as you, I am sure. I know that is of no consolation to... More

San Francisco, California
Senior Contributor
38 reviews 38 reviews
7 attraction reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed March 30, 2014

We had booked the Wine Line a few weeks in advance for my birthday. A couple days ahead of time, my boyfriend called to confirm. Then, on the morning of our tour, they never called us to confirm our pickup time - we thought that was odd, but waited a while and then tried calling them about a dozen times... More

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TheWineLine, Owner at The Wine Line - Wine Tours, responded to this review

Hello Rehana, I absolutely understand your utter disappointment. There is really nothing I can say about this day, other than I was so upset that I let down several customers with know real solution to offer at the last minute. I appreciate your feedback and definitely have taken it to heart. Nothing like this has happened before and I am... More

Contributor
18 reviews 18 reviews
8 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 29, 2014

I would love to be able to review their performance but they completely failed to show up. When contacted they confirmed that we had a reservation and advised they had overlooked it. Made no effort to find an alternative or offer options. Not dependable or customer service oriented

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Los Angeles, California
Top Contributor
74 reviews 74 reviews
30 attraction reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 20, 2014

We booked a private tour because we knew which vineyards we wanted to go visit. We were fortunate to have the owner, Jason as our driver for the day. It was great not to have to worry about who was DD and parking. It was a great day. Highly recommend the Wine Line. Tip: It is truly more efficient to... More

Was this review helpful? Yes 1
Bakersfield, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014 via mobile

This was my second time using the wine line. We actually got the same driver... Chris. He was (both times) awesome and had great recommendations! We wouldn't even look at another company for future visits! Thanks Chris and the wine line!

Was this review helpful? Yes 2
Los Angeles, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 9, 2014

They are on time they are friendly and affordable. I highly recommend using the Wine Line. We went to like wineries.

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Oakland, California
Contributor
13 reviews 13 reviews
4 attraction reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 28, 2013

We paid $39 per person for 2 and were on the same van with 2 other couples who were staying at the same hotel (Adelaide Inn). Chris was great in taking us to a total of 5 wineries in a day and took requests from everyone. That did mean that we also had to/got to visit some wineries we did... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2013

Chris was great. He took us to some wineries we wanted to visit and several he recommended. The four of us had an awesome time. We'll be back.

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Wolf Creek, Montana
Senior Contributor
32 reviews 32 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 30, 2013

Personally I'm a red but with some coaxing today I tried them all, which surprises me that I'm able to type. We visited 5 winery's all in the Paso Robles area with our driver Eric. Nice young man, not overly talkative, but friendly We spent $70 each x 4 people and tipped $50. Beautiful day, sunny and warm. Some of... More

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Burnaby, Canada
Senior Reviewer
9 reviews 9 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 15, 2013

Based on positive reviews here, we booked Wine Line for an all-inclusive tour in Santa Barbara in October 2013. Four of the wineries were pre-set (and the tastings fees included in our pre-paid fee) and we added on one more at our own expense. We visited Zaca Mesa, Cambria, Firestone and Riverbench as part of the package and tacked on... More

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