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Palm Desert Visitor Center

73-470 El Paseo, Suite F-7, Palm Desert, CA 92260
800-873-2428
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87%
Ranked #11 of 27 Attractions in Palm Desert
Type: Tourist/ Visitor Centers, Other
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41 reviews from our community

Visitor rating
    20
    16
    5
    0
    0
Date | Rating
  • English first
  • German first
  • Any
English first
Edmonton, Canada
Senior Contributor
36 reviews 36 reviews
5 attraction reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 22, 2014 NEW

Visitor center was a block away from our hotel. Went in the first day of our trip for maps and info on local attractions, restaurants, etc. Staff was very helpful and courteous.

Was this review helpful? Yes
Canada
Contributor
14 reviews 14 reviews
6 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

Very friendly and full of informative information. Truly a must stop if you are inquiring about the area. Great souvenir shop too!

Was this review helpful? Yes 2
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for stopping by the Palm Desert Visitor Center, and for doing us the favor of taking the time to leave us a 5 Star review after your visit here. I'm glad that our staff and center met your needs--we like to think we add some value and perspective to the information that can be found online or in guide... More

Vancouver Island, Canada
Contributor
14 reviews 14 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 14, 2014

Every question you have will be answered. Lots and lots of handouts, maps and information. You will become interested in even more to do once you make the stop.

Was this review helpful? Yes 1
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the kind words and awesome review! We know there are a lot ways to get information these days, so our staff really does try hard to "add value" to every conversation we have with our visitors. I'm glad we were able to point you to your destination, and to give you some other ideas for your stay here... More

Mullica Hill, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Woman here was very nice and informative. She gave us some things to do in the area, along with maps and handouts. I was looking for a Christmas ornament, but they don't have any out in the summertime. She said I could call and order one in October, but we did find some at the Villagefest in Palm Springs that... More

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the 5-Star review! We love happy stories as much as we love being able to connect people with what they are looking for. I'm glad everything worked out and you found what you wanted. Thanks again! More

Palm Desert, California
Top Contributor
53 reviews 53 reviews
40 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 6, 2014

The friendly staff is very helpful and have information on attractions throughout the Coachella Valley.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Wow! Thanks for the 5-Star Review and the awesome heading that you gave it! We think we're the best visitor center in the Coachella Valley, but we don't mind at all when others say so, too! We're glad you had a great experience with us. Come back and see us sometime! Thanks again! More

Baltimore, Maryland
Senior Contributor
31 reviews 31 reviews
9 attraction reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 17, 2014

We were warmly greeted and shown various publications to use for information. Otherwise, not really that helpful.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Hello, and thanks for taking the time to provide us with a review because it helps us do our jobs better. I'm glad that you were warmly greeted, but it sounds like we didn't meet up with your overall expectations. For that, I must apologize. We try to "read" our visitors, but we must have misunderstood your needs if we... More

Vicksburg, Michigan
Top Contributor
78 reviews 78 reviews
29 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 3, 2014

Although it is a bit difficult to find, parking is ample. They are very helpful. have a small gift shop where you can purchase t shirts or some small souvenirs. They are with in walking distance of many of the shops at El Paseo. Also many places to eat are in walking distance and they do,offer a few suggestions according... More

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for your kind words about our helpful staff. I am sorry that you found our location a bit hard to find--I know the El Paseo shopping district is full of sights to see and our entrance tucked in on San Pablo Avenue doesn't make things much easier. But we're so glad you found us and found the access... More

Laurel, Delaware
Top Contributor
74 reviews 74 reviews
17 attraction reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 28, 2014

The visitors center is a great spot to park and wonder around Palm Desert. Staff was helpful. Good selection of souvenirs for family and friends.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for your lovely review! I'm so glad you found our staff helpful. Yes, we are right in the heart of the El Paseo shopping district, which makes it convenient for our visitors since so much is within easy walking distance. And as you noted, if you want to do a little shopping in our center too, we do have... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2014

We are visiting Palm Desert for the first time and stopped by to collect a map and any information on where to visit. The girl behind the dreys was very helpful and informative regarding sites and shopping. We collected a useful town map and local events news..

Was this review helpful? Yes 1
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the lovely review. I hope you're enjoying your first (and hopefully not last) visit to Palm Desert. Cheers! More

Illinois
Senior Contributor
24 reviews 24 reviews
6 attraction reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 2, 2014

The people in the Visitor Center are well informed and very helpful. You could also get discounted tickets to the Living Desert. Only comment is for them to open at 9:00am vice 10:00am A good place to start your Coachella Valley visit.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for the nice review. I'm glad you found our services helpful. I'll pass along your comment about the opening hour to my supervisor. We've previously been open from 9am-5pm, and I agree that would likely suit many of our visitors. We changed to 10am-6pm a couple of years ago to be in line with other El Paseo area... More

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