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Palm Desert Visitor Center

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Address: 73-470 El Paseo, Suite F-7, Palm Desert, CA 92260
Phone Number: 800-873-2428
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TripAdvisor Reviewer Highlights

Read all 49 reviews
Visitor rating
  • 26
    Excellent
  • 17
    Very good
  • 6
    Average
  • 0
    Poor
  • 0
    Terrible
Most recent review
Tickets and more

Bought our tickets to the Living Desert and got a nice discount. Also information and brochures available on just about everything in the Desert. Staff was most helpful with many... read more

5 of 5 starsReviewed January 27, 2015
Bonjsc
,
Hilton Head, South Carolina
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49 Reviews from our TripAdvisor Community

Date | Rating
  • English first
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English first
Hilton Head, South Carolina
Top Contributor
73 reviews 73 reviews
4 attraction reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed January 27, 2015 NEW

Bought our tickets to the Living Desert and got a nice discount. Also information and brochures available on just about everything in the Desert. Staff was most helpful with many suggestions.

Was this review helpful? Yes
Yorkton, Canada
Contributor
11 reviews 11 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 23, 2015

Most interesting, had all the information we needed about the area, were polite and helpfull, even gave us some coupons that were available for some attractions.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

"The Visitor's Visitor Center"--we like that! (We may even borrow it!) Thanks for taking the time to write such a great 5 Star review. We're glad we were able to help you find everything you were looking for, and save you a little money, too. Thanks again! More 

Port Renfrew, Canada
Contributor
16 reviews 16 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 17, 2015

Our 2 hostesses new their stuff! Very knowledgeable, quick to get information, & great customer service skills. Every question they were asked, they knew right away without having to look it up. If you need to know anything about this area, this is the place to stop. Thank you from 4 Canadian tourists!

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Awesome review! Thanks so much. We try not to get big heads or anything, but we do think we know a lot about the area. We're in an information age, and so we have to be smarter than Google. (Or at the very least, we need to be as smart as Google, plus add a little perspective and human touch.)... More 

Sunnyvale, California
Senior Contributor
35 reviews 35 reviews
9 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 8, 2015

We stopped in here while vacationing in Palm Desert. We only had a few days left and were seeking ideas on how to spend them. Staff here is pleasant and personable. Spent time with us and shared ideas. Very knowledgable. Centrally located off El Paseo.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the great 5 Star review! I'm glad we were able to help you make the most of your stay in Palm Desert. Some of our visitors want ideas on how to fill three months here, while others may just need a suggestion for the next three hours. Whatever you need, come on down to the Palm Desert Visitor... More 

Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
6 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 3, 2015

If you need a plan during your visit, this is a great place to start. The advisors are knowledgeable and friendly. We found a great source of brochures for local activities and attractions

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the review! Thanks, too, for the great suggestion that people visit us early in their trip. We have bunches of info, and lots of people leave us saying that they now had so much to do that they didn't know how to fit it all in. You might as well tackle that dilemma early in your stay in... More 

Tennessee
Top Contributor
90 reviews 90 reviews
29 attraction reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 26, 2014

Small and a bit difficult to find. Staff was helpful. Good selection of gifts including hats and shirts, books including for children, and many other items.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the review! We're glad you found us. We like to think we have a centrally located spot in our El Paseo shopping district, but we realize that it's not always easy to navigate in a new community. Thanks, too, for mentioning our retail section--we're proud to offer the best selection of Palm Desert souvenirs, books and apparel in... More 

Carmel, California
Senior Contributor
28 reviews 28 reviews
16 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 19, 2014

this is a new facility not in my gps system..got there just before 5:00 and were helped by a very nice volunteer. He was helpful in giving us maps, golf course info and hiking ideas. very helpful.

Was this review helpful? Yes 1
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you so much for a great 5-Star review. I'm so glad that we were helpful, and that you found the information you were looking for. We're open until 6pm, Monday-Saturday, so visitors can feel free to drop in the day they arrive to get situated with the information they need. More 

Comox, Canada
Top Contributor
76 reviews 76 reviews
39 attraction reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed December 15, 2014

This stop saved us hours of time and lots of frustration. The staff were knowledgeable and helpful. We got accurate information, including entrance fees, location and variety for the local attractions. We had many questions. We are here for one month. We golf and enjoy the sun. Our children and granddaughter will join us for a week at Christmas. We... More 

Was this review helpful? Yes 1
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

What a truly lovely review! Thank you for taking the time to share your experiences at our Visitor Center. We like to think that we go out of our way to have materials on hand for all our visitors, regardless of their interests. If a brochure doesn't exist on a topic, we create a handout. (We're sort of famous for... More 

Edmonton, Canada
Senior Contributor
38 reviews 38 reviews
5 attraction reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 22, 2014

Visitor center was a block away from our hotel. Went in the first day of our trip for maps and info on local attractions, restaurants, etc. Staff was very helpful and courteous.

Was this review helpful? Yes 2
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for taking the time to review the Palm Desert Visitor Center! I'm glad you found what you were looking for and that you were treated well. We do have a lot of free information and maps, and pretty much everyone leaves happy. Thanks again! More 

Canada
Contributor
14 reviews 14 reviews
6 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 20, 2014

Very friendly and full of informative information. Truly a must stop if you are inquiring about the area. Great souvenir shop too!

Was this review helpful? Yes 3
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for stopping by the Palm Desert Visitor Center, and for doing us the favor of taking the time to leave us a 5 Star review after your visit here. I'm glad that our staff and center met your needs--we like to think we add some value and perspective to the information that can be found online or in guide... More 

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