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Palm Desert Visitor Center

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Address: 73-470 El Paseo, Suite F-7, Palm Desert, CA 92260
Phone Number: 800-873-2428
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TripAdvisor Reviewer Highlights

Read all 57 reviews
Visitor rating
  • 32
    Excellent
  • 19
    Very good
  • 6
    Average
  • 0
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    Terrible
Most recent review
Very friendly and knowledgable

The staff really knows the area and are very informative. They know the area and make great suggestions. Stop here first before exploring the desert.

5 of 5 starsReviewed March 4, 2015
PamRug
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57 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Top Contributor
71 reviews 71 reviews
11 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 4, 2015 NEW

The staff really knows the area and are very informative. They know the area and make great suggestions. Stop here first before exploring the desert.

Was this review helpful? Yes
San Jose
Top Contributor
203 reviews 203 reviews
52 attraction reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed March 3, 2015 NEW

With all the buildings pretty much looking the same in Palm Desert and surrounds, we stopped to get a map so we could get our bearings. (Sometimes electronic google maps or tom toms are just not enough!) It is easy to find the place as there are lots of signs (which it true in Palm Desert but I can't say... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 18, 2015

Nice place to get maps and suggested places to visit. Hiking trail map and advice also given. Also sells souvenir items to take home.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Great review! Thank you for mentioning the Hiking map--it's definitely one of our most popular "freebies." We also have a Biking map, and a ton of materials in our file cabinets just waiting to be pulled out to answer any question that may come up. Thanks again! More 

Montreal, Canada
Top Contributor
76 reviews 76 reviews
6 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 17, 2015

Being " newbies" in the area, we started with the Visitors Centre. The Centre was extremely helpful and all questions were answered. They provided us with maps/information/suggestions, and all with a smile. Centrally located, I heartily suggest that this should be your source for information on the area.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Oh good, you caught us on a day we were smiling... Just kidding!! Every day at the Visitor Center we get to help nice folks like yourself figure out how to make the most of your vacation in Palm Desert. What's not to like about that? Thanks, though, for characterizing our staff as extremely helpful. We pride ourselves on being... More 

New York, New York
Top Contributor
160 reviews 160 reviews
26 attraction reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 12, 2015

Good display of literature and souvniers. Helpful staff for questions and available. Convenient to the El Paseo shopping district.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for taking the time to review us and for mentioning our convenient location in the El Paseo Shopping District. I'm glad you found our staff helpful and that we had all the brochures and information you were looking for. Thank you! More 

Sandpoint, Idaho
Senior Contributor
33 reviews 33 reviews
5 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 11, 2015

Very helpful staff, lots of brochures. maps, and magazines - all complimentary. If you have specific questions, the folks there will help you find the answers. Beautiful building and well layed out.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the lovely review! The word "helpful" is often used to describe our staff, and for good reason. We know we're here to help you, our visitors, with whatever you might need. If that means we do a little research, we're happy to do so. Thanks again! More 

Olivia, Mn
Contributor
11 reviews 11 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2015

We stopped first and were very glad we did. In fact we found ourselves stopping back if there were any questions. All staff were very helpful and really listened to our requests. Material received was backbone of our trip. Highly recommended.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

What a great review--thank you so much! Yes, we really do try to listen to our visitors so we can know how best to help you--and because we don't believe in a one-size-fits-all vacation plan. We encourage people to come back if they have more questions or need updated information. I'm glad you took us up on that offer! More 

Hilton Head, South Carolina
Top Contributor
78 reviews 78 reviews
4 attraction reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed January 27, 2015

Bought our tickets to the Living Desert and got a nice discount. Also information and brochures available on just about everything in the Desert. Staff was most helpful with many suggestions.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the great review commending our helpful staff and for mentioning that we sell Living Desert tickets. We love it when we can help save a little money for our visitors! More 

Yorkton, Canada
Contributor
11 reviews 11 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 23, 2015

Most interesting, had all the information we needed about the area, were polite and helpfull, even gave us some coupons that were available for some attractions.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

"The Visitor's Visitor Center"--we like that! (We may even borrow it!) Thanks for taking the time to write such a great 5 Star review. We're glad we were able to help you find everything you were looking for, and save you a little money, too. Thanks again! More 

Port Renfrew, Canada
Contributor
18 reviews 18 reviews
3 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 17, 2015

Our 2 hostesses new their stuff! Very knowledgeable, quick to get information, & great customer service skills. Every question they were asked, they knew right away without having to look it up. If you need to know anything about this area, this is the place to stop. Thank you from 4 Canadian tourists!

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Awesome review! Thanks so much. We try not to get big heads or anything, but we do think we know a lot about the area. We're in an information age, and so we have to be smarter than Google. (Or at the very least, we need to be as smart as Google, plus add a little perspective and human touch.)... More 

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