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Palm Desert Visitor Center

73-470 El Paseo, Suite F-7, Palm Desert, CA 92260
800-873-2428
Website
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Ranked #9 of 24 attractions in Palm Desert
Type: Tourist/ Visitor Centers
Most recent review
- Apr 3, 2014
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35 reviews from our community

Visitor rating
    16
    15
    4
    0
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Date | Rating
  • English first
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English first
Vicksburg, Michigan
Top Contributor
59 reviews 59 reviews
22 attraction reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 3, 2014

Although it is a bit difficult to find, parking is ample. They are very helpful. have a small gift shop where you can purchase t shirts or some small souvenirs. They are with in walking distance of many of the shops at El Paseo. Also many places to eat are in walking distance and they do,offer a few suggestions according... More

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for your kind words about our helpful staff. I am sorry that you found our location a bit hard to find--I know the El Paseo shopping district is full of sights to see and our entrance tucked in on San Pablo Avenue doesn't make things much easier. But we're so glad you found us and found the access... More

Laurel, Delaware
Top Contributor
71 reviews 71 reviews
17 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 28, 2014

The visitors center is a great spot to park and wonder around Palm Desert. Staff was helpful. Good selection of souvenirs for family and friends.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for your lovely review! I'm so glad you found our staff helpful. Yes, we are right in the heart of the El Paseo shopping district, which makes it convenient for our visitors since so much is within easy walking distance. And as you noted, if you want to do a little shopping in our center too, we do have... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2014

We are visiting Palm Desert for the first time and stopped by to collect a map and any information on where to visit. The girl behind the dreys was very helpful and informative regarding sites and shopping. We collected a useful town map and local events news..

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the lovely review. I hope you're enjoying your first (and hopefully not last) visit to Palm Desert. Cheers! More

Illinois
Senior Contributor
24 reviews 24 reviews
6 attraction reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 2, 2014

The people in the Visitor Center are well informed and very helpful. You could also get discounted tickets to the Living Desert. Only comment is for them to open at 9:00am vice 10:00am A good place to start your Coachella Valley visit.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for the nice review. I'm glad you found our services helpful. I'll pass along your comment about the opening hour to my supervisor. We've previously been open from 9am-5pm, and I agree that would likely suit many of our visitors. We changed to 10am-6pm a couple of years ago to be in line with other El Paseo area... More

Eagan, Minnesota
Senior Contributor
26 reviews 26 reviews
14 attraction reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 1, 2014

Friendly staff provides detailed information on attractions and restaurants that would be easy to miss with your own research. Time well spent early in your vacation.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the kind words, and for taking the time to post them. There are lots of sources of information out there, so I'm glad that you found that the Palm Desert Visitor Center staff added a little insight! More

San Antonio, TX
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 14, 2014

The staff were helpful in every way. Lots of maps, specific site guides and well organized store-like surroundings. Go here for the right, unbiased information...

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for your kind review. We're glad you found our information "unbiased." Our only agenda is for our visitors to have a great vacation! More

Los Angeles, California
Senior Contributor
23 reviews 23 reviews
4 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 25, 2013

I'm not your average tourist. I like interesting graveyards, vintage hunting... basically all manner of things quirky and weird interest me. Barbara at the front desk was able to answer each and every one of my "off-the-beaten-path" questions I had and usually with a printout that they already had on file. Honestly, she should have been wearing a sash that... More

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Barbara B, Manager at Palm Desert Visitor Center, responded to this review

What a lovely review! Thanks so much for the kind words. We try to be prepared for any number of questions, so I have to admit I'm glad that you weren't able to stump us. Our theory is that if someone asks a question once, it will likely come up again so we try to be ready. We want everyone... More

Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 23, 2013

The visitor center is in downtown Palm Desert. Very friendly staff as you would expect. Reasonable prices, postcards and clean restroom facilities. On the way to the Highway 74 overlook, a great place to view the valley.

Was this review helpful? Yes 1
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the great review! We get a lot of comments in person from visitors about the cleanliness of the facilities, but I'm not sure anyone has ever mentioned it in writing before. Regardless, we aim to please on many levels and I'm glad you found that we measured up! Thanks for stopping by and taking the time to leave... More

Ottawa, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 16, 2013

The staff here are so nice and very eager to assist in any way they can. They answered all our questions and provided us with a good hiking alternative when the aerial tramway was closed. Thanks!

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

How pleasant to come in to work on a Monday morning and find such a nice comment. I'm glad that our staff was able to provide you with alternatives to the Palm Springs Aerial Tram when it was closed. We know many people come to our area with plans in place, but sometimes those plans go awry for circumstances beyond... More

Amsterdam, The Netherlands
Senior Contributor
46 reviews 46 reviews
16 attraction reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 1, 2013

Plenty information on activities but be sure you ask. Not every option is volunteered. Brochures on Joshua tree park was good. And the place is cool amidst the heat of the day :-)

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for taking the time to review the Palm Desert Visitor Center. We do indeed encourage our visitors to ask lots of questions of our staff and volunteers. That way we can get to know you and learn more about what you like to do on vacation. We don't want to offer golf or hiking information, for example, to... More

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