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Address: 73-470 El Paseo, Suite F-7, Palm Desert, CA 92260
Phone Number: 800-873-2428
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TripAdvisor Reviewer Highlights

Read all 63 reviews
Visitor rating
  • 35
    Excellent
  • 20
    Very good
  • 7
    Average
  • 1
    Poor
  • 0
    Terrible
lots of event information

They have a variety of great books and pamphlets, but we had to ask about events in other desert cities. The staff was very helpful after that.

5 of 5 starsReviewed March 19, 2015
minimuffinlover
,
Seattle, WA
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63 Reviews from our TripAdvisor Community

Date | Rating
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English first
Saint Louis, Missouri
Top Contributor
677 reviews 677 reviews
197 attraction reviews
291 helpful votes 291 helpful votes
3 of 5 stars Reviewed March 22, 2015

We always make a point of visiting this visitor center. They almost always have great sales on souvenirs and they are a wealth of information about the Coachella Valley. However, we miss their former location and this new center feels somehow less than the previous location. Still a good place to learn about the area...but wow, the last location was... More 

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for the great review! I'm glad to know that you're still happy with our services and our "wealth of information," and that the only thing you're missing is out old location. (And yes, we miss it too sometimes, but we can all visit it now as the Palm Springs Art Museum in Palm Desert.) I hope you continue... More 

Seattle, WA
Top Contributor
56 reviews 56 reviews
26 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 19, 2015

They have a variety of great books and pamphlets, but we had to ask about events in other desert cities. The staff was very helpful after that.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for your review! Visitors and locals alike come by for our event information, so I'm glad we were able to help you find what you were after. While we may be the "Palm Desert" Visitor Center, we display brochures on attractions and events throughout the valley because we realize that most folks' vacations won't be limited to just our... More 

North Vancouver
Senior Contributor
42 reviews 42 reviews
21 attraction reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 17, 2015

Good info provided and some suggestions we may have missed if we hadn't dropped by. Local maps helpful and advice on where to ride our bikes in the area was good. Saw some nice Palm Springs modernism homes on our self guided tour.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Awesome review! Thank you so much! We are indeed the "map" people, and we're happy to provide our many resources--bike map, hike map, you name it--to our many visitors. Thanks for stopping to see us at the Palm Desert Visitor Center, and thanks for taking the time to leave us a review. More 

Leesburg, Virginia
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stopped in this Visitor's Center to get some information on the area as it was our first trip out to Palm Desert. We were very pleased with how knowledgeable the staff was and how friendly they were. The woman we spoke with went to great lengths to tell us all about the area, mark lots of sites on our... More 

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

What a lovely Five-Star review! Thank you so much! We do indeed have a friendly and knowledgeable staff, and we do our best to give all our visitors our undivided attention when you stop in to see us. While this may have been your first trip to Palm Desert, I do hope it won't be your last. Thanks again! More 

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 11, 2015

I believe the internet is killing their business! They still have a traditional(or we may call it old fashion) business model needs to be changed.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for taking the time to review the Palm Desert Visitor Center. Are visitor centers outdated? Perhaps. In today’s Internet age, no one can deny that there are certainly lots of information sources out there, which is why the City of Palm Desert also invests in a tourism website, a monthly email newsletter, and four different social media networks.... More 

South Pasadena, California
Senior Contributor
36 reviews 36 reviews
11 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 9, 2015

The Palm Desert Visitor Center is located in the heart of the El Paseo shopping district in the rear parking lot behind some stores, but don't let that put you off. There is ample parking available and a friendly, helpful staff to help you get all the literature you need for hikes, tours, attractions, hotels, events, etc. They also have... More 

Was this review helpful? Yes 1
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for your very kind 5 Star review! We're glad we were able to set you up with everything you needed for your trip. You're right, Joshua Tree National Park is a very popular destination with our visitors and we're happy to carry the Park Service brochure and map to get people started the right direction. Thanks again! More 

Top Contributor
72 reviews 72 reviews
11 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 4, 2015

The staff really knows the area and are very informative. They know the area and make great suggestions. Stop here first before exploring the desert.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the Five Star review! I'm glad we were able to offer up suggestions to make the most of your trip to Palm Desert. Great advice, too, for suggesting that folks stop by early in their trip. You'd be surprised at how many people come by the Visitor Center with just a few days left, and they leave us... More 

San Jose
Top Contributor
217 reviews 217 reviews
54 attraction reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed March 3, 2015

With all the buildings pretty much looking the same in Palm Desert and surrounds, we stopped to get a map so we could get our bearings. (Sometimes electronic google maps or tom toms are just not enough!) It is easy to find the place as there are lots of signs (which it true in Palm Desert but I can't say... More 

Was this review helpful? Yes 1
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for you review! You're not the only one out there that likes to have a traditional paper map--it is, by far, our #1 request. I'm glad too that we were able to help with tips for your Joshua Tree National Park trip. It's such vast park, it can be a little daunting--but we've all been there to hike... More 

Contributor
16 reviews 16 reviews
4 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 18, 2015

Nice place to get maps and suggested places to visit. Hiking trail map and advice also given. Also sells souvenir items to take home.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Great review! Thank you for mentioning the Hiking map--it's definitely one of our most popular "freebies." We also have a Biking map, and a ton of materials in our file cabinets just waiting to be pulled out to answer any question that may come up. Thanks again! More 

Montreal, Canada
Top Contributor
76 reviews 76 reviews
6 attraction reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 17, 2015

Being " newbies" in the area, we started with the Visitors Centre. The Centre was extremely helpful and all questions were answered. They provided us with maps/information/suggestions, and all with a smile. Centrally located, I heartily suggest that this should be your source for information on the area.

Was this review helpful? Yes
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Oh good, you caught us on a day we were smiling... Just kidding!! Every day at the Visitor Center we get to help nice folks like yourself figure out how to make the most of your vacation in Palm Desert. What's not to like about that? Thanks, though, for characterizing our staff as extremely helpful. We pride ourselves on being... More 

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