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Address: 73-510 Fred Waring Drive, Palm Desert, CA 92260
Phone Number: 17605681441
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Saturday
Closed
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Hours:
Mon - Fri 8:00 am - 5:00 pm
Description:

Conveniently located inside Palm Desert City Hall, make Palm Desert Visitor...

Conveniently located inside Palm Desert City Hall, make Palm Desert Visitor Services your first stop for whatever you need to enjoy your stay in the desert. Need information? You'll find one of the Valley's most comprehensive selection of maps, hiking and biking guides, magazines, brochures and more available to be picked up--free of charge--from our extensive literature displays. Have questions or need a local's perspective? Our helpful and knowledgeable staff are true experts on the area, and will gladly share their insight with you.

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TripAdvisor Reviewer Highlights

Read all 79 reviews
Visitor rating
  • 41
    Excellent
  • 28
    Very good
  • 8
    Average
  • 2
    Poor
  • 0
    Terrible
go here first

Helpful staff. We did some homework before we arrived, and they guided us in a little different direction. It was not clear which trails would be the best for us 70-year olds. We... read more

4 of 5 starsReviewed December 19, 2015
alan r
,
Vero Beach, Florida
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79 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
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Altrincham, United Kingdom
Level Contributor
129 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This office is very difficult to find. They used to be down town just off the main drag - El Paseo. Now it's in the local park in a poorly signposted office. There are just a few fliers/leaflets. It is not worth the effort of searching where this facility Is.

Helpful?
Thank TheFlyingFrock
Vero Beach, Florida
Level Contributor
6 reviews
3 attraction reviews
4 of 5 stars Reviewed December 19, 2015

Helpful staff. We did some homework before we arrived, and they guided us in a little different direction. It was not clear which trails would be the best for us 70-year olds. We found this center was not open Sat-Sun the week we were there.

Helpful?
Thank alan r
Niagara-on-the-Lake, Canada
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 9, 2015

Unfortunately it was very difficult to find the new location of the Palm Desert Visitor Centre. Even once we got into the Civic Centre there was very little signage directing us where to go. The good news is that the staff are just as helpful as they have always been. We are snowbirds and spend 5 plus months in the... More 

Helpful?
Thank JMBennoch
Los Angeles, California
Level Contributor
1,758 reviews
1,155 attraction reviews
common_n_attraction_reviews_1bd8 331 helpful votes
4 of 5 stars Reviewed November 15, 2015

This is a top notch Info Stop staffed by folks who are eager to share their knowledge of local attractions with you. Has lots of brochures, pamphlets, maps and up to date information. Can really help you to know what's available & how best to visit! Nice. ...

Helpful?
Thank David B L
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for your kind review! I'm glad you found all the brochures, information and advice that you were looking for. I just want to point out that we've moved to a new location, but we brought all our free resources with us, plus our helpful staff. Come see us inside Palm Desert City Hall the next time you find... More 

Albany, New York
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 11, 2015

Palm Desert Visitor Center is an A+ Information Center. Excellent customer service, and travel suggestions, Friendly, patient and informative staff.

Helpful?
Thank tlist54
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thank you for the Super review! I'm glad that you enjoyed visiting our center, and found that our staff was so helpful. Should you be visiting again in the future, be sure to look for us in our new location inside Palm Desert City Hall. Same great staff, same great info! More 

London, England
Level Contributor
136 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed September 11, 2015

The team there were very helpful, advising us on hiking trails, museums, restaurants, shopping and we made use of many of their recommendations. A lot of stuff is closed in August but we still found plenty to do.

Helpful?
Thank dodge440
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for the review and the great advice for your fellow travelers! We love it when people visit us early on in their stay in Palm Desert. Hopefully we'll be able to direct you to all kinds of hidden gems or off-the-beaten-trail hikes that you might otherwise miss. The next time you visit Palm Desert, be sure to look for... More 

Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 4, 2015

Very friendly and helpful staff always willing to chat about the Coachella Valley. Large selection of free maps and booklets as well as some books (not free) about the history or area you are currently visiting. If you are into hiking, buy the great hikes book. It is wonderful. This location also has a nice selection of PD branded clothing... More 

Helpful?
Thank Darryl and Toni D
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Wow! What a nice review! Thanks for taking the time to write a great 5 Star Review. You really summed up what we try to offer, so I don't have much to say except Thank You! More 

Fresno, California
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 7, 2015

small place but very friendly, nice sales, plenty of information, don't open until 10am. Completed a survey

Helpful?
Thank CaliforniaPeople2014
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Hi there, Cal Peeps! Glad you came down from Fresno for a visit. I'm happy that you found our service friendly and that we had information that met your needs while you were here. Thanks for taking the time to leave a nice review for us, too. More 

Rancho Mirage, California
Level Contributor
133 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 25, 2015

The Palm Desert Visitor Center can give a person advise on any restaurant, bar, theater, clothiers, etc. I believe that you can make reservations for private trips and tours, as well as to just gain knowledge about many well known places nearby.

Helpful?
Thank MichelleElyseLesser
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks Michelle, for taking the time to post the great review. You're right, we have great resources on local restaurants, hotels and attractions. We'll do our level best to steer people the right way on their journey. While technically not one of our services, if we have the time we're happy to hop on the phone to assist with tour... More 

Cambridge, United Kingdom
Level Contributor
22 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 17, 2015

The lady there had maps she marked of the area and the attractions (we were interested in the Canyons) plus lots of info and leaflets. Helped us plan what we would do.

Helpful?
Thank QueenMintola
Barbara B, Manager at Palm Desert Visitor Center, responded to this review

Thanks for a 5 Star review! We love our maps here at the Palm Desert Visitor Center, so I'm glad you found that our information and planning assistance was helpful. More 

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