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Address: 1458 Lincoln Ave. #15, Calistoga, CA 94515
Phone Number: +1 707-942-5758
Website
Today
9:00 am - 1:00 pm
Closed now
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Hours:
Sun 9:00 am - 1:00 pm
Mon - Wed 9:00 am - 5:00 pm
Thu - Sat 9:00 am - 8:00 pm
Description: Flying high above the northern part of Napa Valley, we drift over scenic...
Flying high above the northern part of Napa Valley, we drift over scenic Calistoga with views of the Old Faithful Geyser, Palisades Cliffs, Mount St Helena, and acres of great vineyards. See world renowned Chateau Montelena, Clos Pegase, Sterling Winery, and Castello di Amorosa like never before. Enjoy Champagne, an African safari, or even a horseback ride after your hour long flight. Calistoga has shops, spas, and wine tasting right downtown!
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TripAdvisor Reviewer Highlights

Read all 67 reviews
Visitor rating
  • 30
    Excellent
  • 11
    Very good
  • 3
    Average
  • 9
    Poor
  • 14
    Terrible
It was all hot air!

Surprised my husband with a hot air balloon ride for his birthday. Scheduled online - was very easy process. We called one hour before departing and they confirmed the ride was... read more

3 of 5 starsReviewed September 2, 2014
CarolWasHere
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67 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
New Jersey, United States
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 19, 2015

My wife and I went to San Francisco from February 11th to February 17, 2015 for a Valentine’s Day week getaway and we stayed in Sonoma Valley, CA on February 13 & 14, 2015. We saw a Valentine’s Day special for a balloon ride on the Calistoga Balloons website. The website clearly stated “Valentine’s Day Special” for $185.00 per person.... More 

Was this review helpful? Yes 2
Level Contributor
32 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed May 21, 2015

This was frankly the worst I have ever experienced in customer service. AVOID THIS COMPANY... Go with anyone else but this crowd. We meet at 6am to start on our trip to the launch site. The coffee and pastries were a joke. Stale biscuits are not pastries. Anyway once we arrived we were rather hurried to sign a waiver and... More 

Was this review helpful? Yes 5
Perth, Australia
Level Contributor
10 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 12, 2015

I can completely understand if you don’t want to take the time to read this entire review - it’s lengthy. I don’t normally write reviews of this length, but this service was so poor I believe it’s only fair that anyone who wants to know how bad it was can have this clearly explained. If you’d prefer to skip the... More 

Was this review helpful? Yes 4
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 25, 2015 via mobile

Ever wanted to plan a two day trip with a surprise birthday surprise for your significant other? Don't book with Calistoga Balloons. I bought two discounted tickets through their website 2 weeks before our trip. At no point did it mention needing to set up a date to when we planned in going,just call an hour before for the weather... More 

Was this review helpful? Yes 6
Calistoga, CA
1 review
5 of 5 stars Reviewed February 15, 2015

Amazing experience!! Arrived at the pick up site and drove about 5 minutes to the departure point. After setting off a test balloon to check the wind, we were informed the conditions were a go! Took about 30 minutes for the crew to setup the balloon and then we took off. Actual ride was about 1 hour and the owner... More 

Was this review helpful? Yes
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 2, 2014

Surprised my husband with a hot air balloon ride for his birthday. Scheduled online - was very easy process. We called one hour before departing and they confirmed the ride was a go. We arrived at the pick up site and signed in. We were told that the wind wasn't cooperating and we'd be driving about a half hour away... More 

Was this review helpful? Yes 5
Bill b, Guest Relations Manager at Calistoga Balloons, responded to this review

We're extremely sorry for the weather and the cancellation. We've had lots of fog this year and unfortunately we've had some cancellations over that time. Whenever you can experience a balloon excursion, you should definitely try again, wherever you choose. It is an once in a lifetime experience. More 

Weston, Florida
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 28, 2014

Fog settled in over the Calistoga area. I get it, you cannot control the weather. Your plan B is to drive some 30 minutes east to a cow pasture. As professional pilots or so you say I am shocked. Essentially, you stole from us. We paid $1600 for a private ballon. You should be ashamed of yourself. You flew us... More 

Was this review helpful? Yes 3
Bill b, Guest Relations Manager at Calistoga Balloons, responded to this review

Our company offers an optional flight corridor when weather does not allow flight in the primary flight location. If customers choose not to avail themselves of tis offer, they are given a 100% refund. This is explained on our website, brochures, as well as on the disclaimer page signed on the day of the flight. Scenery is as the Napa... More 

Shawnee, Kansas, United States
Level Contributor
64 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed August 27, 2014

While I cannot speak to an actual ballooning experience - I did learn quite a bit about this company and how it operates. First, don't buy a package. Buy your wine tours or other extras separately as they cannot be refunded if you balloon ride is cancelled (as ours was). Although the balloon pilot took our winery tour tickets from... More 

Was this review helpful? Yes 3
Maui, Hawaii
Level Contributor
40 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 21, 2014

We were glad we booked this activity, but we were unfortunately disappointed that the weather did not allow us to fly over Napa and the wineries. To give the Company it's due however, they did offer to either rebook another day or drive us to another fog free location, which we decided to do. Our Pilot, Bob, was excellent and... More 

Was this review helpful? Yes
Plantation, Florida
Level Contributor
122 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed July 20, 2014

This will be a difficult rating to make. There were good and bad experiences in our trip. Let me explain: My wife and I were staying in San Francisco, a 2 hour drive away. This is bad. I would recommend you take the trip from Napa itself. Since your meeting time is 5:45, we had to get up at 3:00... More 

Was this review helpful? Yes 4
Bill b, Manager at Calistoga Balloons, responded to this review

Thank you for your review. I am already in contact with the booking company that you used and we are suggesting that people stay in the Napa Valley when ballooning. I wish the weather would have been better so we could fly you in the valley. Thank you for your comments about the staff and crew. We really appreciate the... More 

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Additional Information about Calistoga Balloons

Address: Address: 1458 Lincoln Ave. #15, Calistoga, CA 94515
Phone Number: +1 707-942-5758
Location: United States  >  California (CA)  >  Napa Valley  >  Calistoga
Open Hours:
Sunday 9:00 am - 1:00 pm
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 8:00 pm
Friday 9:00 am - 8:00 pm
Saturday 9:00 am - 8:00 pm

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