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Alice's Bear Shop and Teddy Bear Hospital

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Address: 55 Broad Street, Lyme Regis DT7 3QF, England
Phone Number: +44 1297 444589
Website
Today
10:00 am - 5:00 pm
Open now
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Hours:
Sun - Sat 10:00 am - 5:00 pm
Description: This is the home of the Alice's Bear Shop story books. You can often find...
This is the home of the Alice's Bear Shop story books. You can often find the Author and illustrator Rikey Austin working on her next project or meet some of the real life characters from the books. Come visit the Teddy Bears and Dolls in the Teddy Bear Hospital. If you have time they'd just love a get well soon card. We also have a large selection of Vintage and collectable bears as well as many lovely soft toys.
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TripAdvisor Reviewer Highlights

Read all 18 reviews
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  • 16
    Excellent
  • 0
    Very good
  • 0
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  • 2
    Terrible
Paw recovery.

I delight in this shop and hospital, everytime I visit Lyme. This time I bought down a Canterbury bear, with two holes in his paw. I am delighted to say that after a brief... read more

5 of 5 starsReviewed April 3, 2015
Deirdre K
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18 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 3, 2015

I delight in this shop and hospital, everytime I visit Lyme. This time I bought down a Canterbury bear, with two holes in his paw. I am delighted to say that after a brief admission, all is well. I also added another special bear to my own collection, Ting, one designed by Rickey herself. The shop is a treasure trove... More 

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
3 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 10, 2015

Thank goodness for Ricky and Becky, and the mail order and walking delivery service. So long ago, I bought my beloved ted Johnathan, to be restored, after a bad restoration experience in London; when I laid eyes on my lovely bear, newly restored, that was it. No more London restorers, I would wait for my holidays in Lyme. Other bears,... More 

Was this review helpful? Yes
Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
5 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 25, 2014

I have not been to the shop,but I had to send one of my bears to the Teddy Bear Hospital. The service I got from over the phone was excellent,I sent my bear down on the Monday and I got her back by the Friday,and you could not tell where the damage had been on the bear. If ever I... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 24, 2014 via mobile

Took my little boys beloved teddy there for a new eye, fantastic service, and very kind and caring staff, they made my little boy and his ted feel very special, thank you

Was this review helpful? Yes
Weymouth, Dorset, UK
Top Contributor
65 reviews 65 reviews
26 attraction reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 17, 2014 via mobile

I always pop in here when visiting lyme. I love looking at the antique bears rehoming section, especially rewarding when I find one similar to mine and see the prices! I also love looking in the bear hospital at the back. If you look hard you can see the "patients" individual beds, complete with notes on the end with their... More 

Was this review helpful? Yes
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 8, 2014

BEST PLACE I HAVE EVER BEEN TO AND WILL EVER HAVE BEEN TO. I really don't need to say much more, was a wonderful place! The staff were absolutely lovely, delightful ! They also stock Steiff bears so yes, best place ever.

Was this review helpful? Yes
England
Senior Contributor
35 reviews 35 reviews
13 attraction reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 28, 2013

My daughter took in her beloved Bertie for a bit of TLC and many years of cuddling have taken the stuff out of his tum. They were so sweet with her and made her feel important. Bertie was fixed within 2 hours and returned to one very happy owner. I thought the shop could have had more products on offer,... More 

Was this review helpful? Yes 1
Cambridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 24, 2013

Fabulous people run this shop! They are obviously very interested in their subjects and their customers. The knowledge of the man in the fossil workshop was enthralling with my girls still talking about their visit. He was happy to spend time talking and the children loved asking him questions and his tips helped us find our own fossils during out... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2013 via mobile

Wow wow wow, what an amazing shop with the most friendly staff including the author of the books who was more than happy to take time playing the new Alice bear shop brain box games with my children. They was treated so wonderfully and the parents too. Such a magical place.

Was this review helpful? Yes 1
Winchester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 4, 2013

Ordered a bear on the 4 September 2012 that was stated as being in stock. Order confirmation said 3/5 days delivery and when it did not arrive emailed and was told that it was not in stock and it should have stated pre-order. Since then have emailed twice the last time asking for our money back. Have not had a... More 

Was this review helpful? Yes 4
RikeyA, Owner at Alice's Bear Shop and Teddy Bear Hospital, responded to this review

Hi Graham I am so sorry you've had problems. I afraid I can't find any record of your calls in our day book but that may be an oops with temp staff at our end while we've been filming for the Alice's Bear Shop TV documentary. Please do call me on 01297 444589 and I'll be sure to sort your... More 

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