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Advantage Tours Whale Watching

1 McKenzie Street | Dolphin Centre, Saint Lucia 3936, South Africa
+27 35 590 1259
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Ranked #11 of 16 Attractions in Saint Lucia
Certificate of Excellence 2014
Type: Tours
Owner description: From end May till December the mighty 40ton Humpback Whales migrate alongs the KwaZulu Natal coastline to breed and calf, this is where legal permit... more » Owner description: From end May till December the mighty 40ton Humpback Whales migrate alongs the KwaZulu Natal coastline to breed and calf, this is where legal permit holder, Advantage charter operates their boat based whale watching operation since 1998! Our staff is highly trained as qualified marine skippers, they will handle the boat with care, being a surf launch there is always a safety issue, so please do not be upset if the captain is very strict. The Captain's word is law!! This trip is a direct high energy surf launch and we need 3 hours of your time to complete the tour - within season you are Guaranteed to see a Humpback Whale, if you do not see a whale you get 40% refund after the trip - In case of bad weather, rough sea, Sandbanks or tidal issues trips can be cancelled at the last minute - we will not cancel a trip just for no reason, so please respect our decision if we cancel a trip - your R$'s is our income, so obviously we prefer to do the tour and take you out and let you see those magnificent whales and other ocean mammals, but sometimes we do have to cancel trips - we will not tolerate people fiddling around with cameras and backpacks if we have to launch and give our safety briefing - and our captain will have to be strict - IF there is any concern about an equipment issue, my competent staff will deal with it there and then, fixing everything before we head out to sea - and if this results in a delay , please just bare with us - this is not an easy operation as we have a surf launch and no harbor, so we will sometimes encounter hassles on the each, but we have done this since 1998 so we know what we are doing - it is also a very expensive operation, so in the beginning of the season if we do find we have only limited clients we will make the decision to cancel the trip as it might not be financially viable - we appreciate you using our web page to have all your questions answered and do a direct online booking - We also have the legal iSimangaliso Wetland Park Authority concessions for 2hour hippo/croc boat cruises and deep sea Game Fishing - find much more daily pics and description on FB under St Lucia Tours « less
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Date | Rating
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English first
Brighton, United Kingdom
Contributor
16 reviews 16 reviews
4 attraction reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 29, 2014

As a visiting group of 4 friends from the UK,we booked this excursion on the recommendation of our very helpful host June at the lovely Zulani Guest House and whilst we soon became aware there are several competing tour companies offering similar at varying prices,on attending the Whale Watching Booking Office in St Lucia we were fully informed of the... More

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Warwick, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

Having booked this tour prior to leaving for SA. Despite receiving an e-mail a few days before informing us there was a risk that the later ride might be cancelled due to the rough seas, I proceeded to get to St Lucia prior to 2pm. Upon arriving at the office we were told the afternoon trip was cancelled. The staff... More

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Contributor
15 reviews 15 reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 21, 2014

Firstly let me say say, we saw Whales and enjoyed our time on the boat. However, the edge was taken off our experience by Advantage and their lackmof customer care. We arrived at the office, as advised, at 7.50. am , sacrificing our full brealfast in the process but looking forward to our day ahead. After waiting for ten minutes... More

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Seattle
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 27, 2014

My husband and I took the early afternoon cruise and it was a bit of a let down. Saw a lot of hippos but saw 2 crocs. We barely went anywhere - it seems like a very canned experience.

Was this review helpful? Yes 2
Taunton, United Kingdom
Top Contributor
121 reviews 121 reviews
70 attraction reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed August 24, 2014

We took the two hour early morning whale tour and had a wonderful experience. Going out on a fast boat through the surf was exhilarating and took my breath away. The captain manoeuvred the waves like a total pro and I felt safe in his capable hands. The swell was big and the boat rocking but that made it fun... More

Was this review helpful? Yes 7
1 review
1 of 5 stars Reviewed August 17, 2014

Hi, We just participated in the hippo and croco tour from this company. The first problem was the late start. The tour started 40 min too late! And they promised the tour should last about 2 hours. The truth is it was just about 70 min and so just a bit more than half of the promised time! Additionally the... More

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LeopardCornerGH, General Manager at Advantage Tours Whale Watching, responded to this review

Dear Konrad, It saddens me that you decided to resort to TripAdvisor for this complaint. Easiest you could have done was to ask the skipper on board OR the guesthouse owner where you reside to give you my number, tell me what happened, and I promise you I would have done both of two things – I definitely would have... More

Dublin, Ireland
Top Contributor
80 reviews 80 reviews
15 attraction reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 24, 2014

We have been on whale watching trips in NZ, California and Italy, this was as good or even better than any of them. You are well looked after, the beach launch and return are the best roller coaster ride you will ever have. The whales are amazing and you don't have to cruise around for hours looking for them, we... More

Was this review helpful? Yes 3
Yarm
Contributor
17 reviews 17 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 11, 2014

After a little chug from Advantage's office in town to the launch site on the beach, we boarded the boat to meet 'Skip' and the crew and headed off through the breakers onto the ocean in search of whales., This was the first day of the season, but incredibly we saw the first spout within seconds and then spent the... More

Was this review helpful? Yes 2
Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2014

The hippo and croc tour on the boat was a awesome experiences. The guide was very friendly and he knows the surroundings of the wild life and bird species very well. The food on the boat was excellent and very tasty. This was the highlight of our stay and we will be back soon.

Was this review helpful? Yes 2
Reading, United Kingdom
Senior Contributor
49 reviews 49 reviews
15 attraction reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 31, 2014

very cheap trip went up estuary .saw hippos. crocodiles and eagles all staff very friendly and did look after everbody

Was this review helpful? Yes 2

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