Visited Ketchikan in September 2011 and booked in advance with Family Air through their website, buy 4, pay for 3 deal. Dave was absolutely fantastic, picked us up from the pier and we headed off to the Misty Fjords. the day cleared and we have perfect weather, Dave landed on the water and found a great place for us to... More

It was the highlight of all highlights. We are afterall wildlife lovers and this bear viewing was beyond any expectation. Family Air picked us up, although we had to call them to say we were waiting. Dave, the owner/pilot was great and a great pilot (it was quite rainy when we took and we did hit some choppy air). We... More

Dave with Family Air did a great job piloting our floatplane to Anan. Emails were quickly answered and we were picked up from the dock on time. If you need a realiable company Family Air is a great choice!! More

Dave, the owner and pilot, was very prompt in communicating regarding requested reservations, etc. The Family Air van picked us up in the pre-planned area near the pier, and the directions given were spot on. Dave did a great job piloting my husband and I to Anan. The day was misty and rainy, and he took every precaution to assure... More

I arranged the Misty Fjords excursion prior to visiting Ketchikan with Ann. I felt like I knew her immediately and knew I had choosen the right tour company. There were so many to chose from but when I found out Tom was a family owned small business owner I knew that was the way we should go. My family owns... More

Since we were heading to Ketchikan, we wanted to make sure that we were going to see bears. While some tour operators will talk about the "likelihood" of seeing bears on their tours, we found that the only sure fire way to see bears in their natural habitat is to go to Anan Creek Wildlife Observatory during the salmon runs... More

We booked a trip to ANAN to see the bears. We were the only group who did not have a guide with a gun to walk with us. As two senior citizen women we were frightened to walk the 1/2 mile walk alone with wild bears all around us. We were informed what we should do if we encountered a... More

We arrived on a cruise in September 2009, and had prebooked the floatplane tour with "Family Air Tours". Our pilot picked us up from the pier, and took us for an amazing flight through the Misty Fjords. This was a longer trip than available using the cruise ship organised excursions, for lower cost. I'd recommend the independent operators - our... More