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Island Wings Air Service

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Address: PO Box 7432, Ketchikan, AK 99901
Phone Number: +1 907-225-2444
Website
Description: Share Michelle's love of flying through our vast Alaskan wilderness...
Share Michelle's love of flying through our vast Alaskan wilderness. Experience the freedom of flight over the wild grandeur of the mountains, the islands and the endless sea. Island Wings takes the time and makes the effort to help you realize your Alaskan dreams. Our focus is the quality of your experience. From the handling of your reservation, to the equipment we operate, to the places we visit; we don't compromise and neither should you.
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TripAdvisor Reviewer Highlights

Read all 310 reviews
Visitor rating
  • 293
    Excellent
  • 11
    Very good
  • 4
    Average
  • 1
    Poor
  • 1
    Terrible
Misty Fjords

We booked this from the UK, independently of our cruise. It was the greatest decision we made. The service from first e-mail, efficient pick up at the dock, to the wonderful... read more

5 of 5 starsReviewed May 19, 2015
Chris-Dodds3150
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310 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed May 19, 2015 NEW

We booked this from the UK, independently of our cruise. It was the greatest decision we made. The service from first e-mail, efficient pick up at the dock, to the wonderful flight itself was helpful, reassuring and exemplary. During the flight we ran out of superlatives and really that says it all for this excellent team. They even managed to... More 

Was this review helpful? Yes
Atlanta, Georgia
Senior Contributor
41 reviews 41 reviews
8 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 18, 2015 NEW

The reviews are right. From the moment we first inquired we got fantastic service. Shona confirmed our reservations and was available for all questions. Michelle was an awesome pilot. We felt totally comfortable. The headsets worked well. She chatted with us and answered questions. The views were indescribable. Pictures do not do it justice. Loved landing and taking off from... More 

Was this review helpful? Yes
Top Contributor
123 reviews 123 reviews
39 attraction reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed May 16, 2015 NEW

This is the highest rated air tour for a ton of reasons. Besides the personal service and attention, Michelle (the owner) is a knowledgable and very skilled pilot and wonderful tour guide. Over 2 hours, our trip to Misty Fjord was informative and each sight breathtaking. We booked this tour because of the high rating on Tripadvisor. It was also... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2015

The staff of Island Wings Air Service was top notch all the way from the shuttle bus drivers to "Michelle" our incredible pilot. The sights and scenery were to incredible that it left me speechless. Michelle our pilot had such a welcoming spirit and our group could truly feel the passion she has for the most amazing wonderland in which... More 

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Queensland, Australia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 17, 2014

Michelle, you are amazing, you made us feel so comfortable, safe, you are professional and certainly know your "stuff". Your passion is an absolute inspiration to us. Thank you for the happiest memories. We did the "Traitor Cove" and the "Misty Fjords" flights with you. It was not only a beautiful experience but educational as well. We were fortunate to... More 

Was this review helpful? Yes 6
New Jersey
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 8, 2014

What a great experience! We were picked up at our cruise ship for the short ride to the office. A few minutes later we were airborne. Fantastic views of the fjords. We landed at the end of a fjord and walked onto the stony shore. We flew over Ketchikan on the way back.

Was this review helpful? Yes 2
East Jordan
Senior Contributor
27 reviews 27 reviews
14 attraction reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 5, 2014

As it was raining buckets, we did not get to take this trip. They were in contact with us all morning, but the weather just kept getting worse. I was glad they thought enough of us to cancel the trip rather than taking us out and having us be disappointed.

Was this review helpful? Yes 1
Narooma, Australia
Top Contributor
124 reviews 124 reviews
27 attraction reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed October 5, 2014

Michelle Masden, owner, pilot and a true inspiration provided us with the most amazing experience of our Alaskan tour. From the moment we booked our Traitors Cove Bear Watch tour, Michelle and her team were outstanding. Michelle pilots a 6 seater De Havilland Beaver floatplane which is a credit to her, beautifully presented and maintained and perfectly piloted. Our journey... More 

Was this review helpful? Yes 5
The Villages
Senior Contributor
34 reviews 34 reviews
15 attraction reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 1, 2014

We booked a seaplane tour of the Misty Fjords and Tongass National Forest through Island Wings, based on Trip Advisor reviews. We did not book through our cruise ship and are so glad we made this choice. We had one of the few clear and sunny days in Ketchikan, which was a bonus. The Island Wings van picked us up... More 

Was this review helpful? Yes 5
Ocala, florida
Contributor
16 reviews 16 reviews
6 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 28, 2014

This was an easy beautiful trip....we saw a lot of beauty...Michelle was very knowledgeable and interesting...pics talk for themselves...

Was this review helpful? Yes 1

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?