Book a whale watching trip with Dolphin several months ago. Once in Juneau, we did Mendinhall on our own. Told to meet shuttle bus at 2:30PM at the dock. We were there by 2:30. Waited until 3:00 and then called Dolphin. They told us the trip was cancelled . Not enough people. We asked why we weren't notified. They told... More

My husband and I were on a cruise to Alaska recently. We decided instead of paying the higher price to book a whale watching excursion through the cruise line, we would book directly with Dolphin Tours. BIG mistake !!! We booked well in advance, paid for the tour in advance. Booked it for the day we arrived in Juneau -... More

I've toured with Dolphin Jet Boat Tours once before and I'm never disappointed. The tour guides are always very well educated in the Juneau and whale watching. They have a passion for what they do and it shows. They are quick to follow the action and the excitement is contagious. We saw Humpbacks as well as Orcas(which we were told... More

To sum matters up quickly, the best way to tell an operation runs well is smooth, efficient, and thoughtful folks providing a wonderful and memorable experience, and doing so consistently day in and day out, year in and year out. Another point would be "imitation is the greatest form of flattery." I have been out with Dolphin at least a... More

I was in Juneau over the 4th of July weekend and the weather was overcast but not really rainy. Captain Kyle and First Mate Ben were so welcoming and Ben was very entertaining and thoughtful. The group I was with was very friendly and understood the limitations that the boats have regarding moving into the whales. We saw several and... More

We arrived in port by cruise ship with no plans for the day. I've thought about whale watching but being with 150 people trying to see these magnificent mammals just doesn't do it for me. When we excited the ship there were a lot of venders selling there tours as brokers. So I talked to one, there was a slight... More

The Dolphin bus picked us up right in front of the Tramway. Robert, the tour manager was there to greet us. The bus driver, Terecita is totally hilarious and knows a lot about Juneau and the history and customs of the native people and the surrounding area. She greatly entertained us on the short ride to and from Auke Bay.... More

People tend to think that going on a whale watching tour will allow them to get to see breaching, bubble net feeding and the like...but you can't always expect that. We booked independently through Dolphin Tours about a week before our cruise. We found them in our AAA book. They seemed more reasonably priced then other groups and had smaller... More

The following is a very long and detailed review of this whale watching experience. Our group of 7 did not book a whale watching tour through Celebrity Cruise Line but did research from home one week before departing. I was surprised to find that many companies informed me they were booked up to one year in advance by individuals who... More