We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Coastal Helicopters

8995 Yandukin Drive, Juneau, AK 99801
907-789-5600
Website
Update attraction details
Ranked #15 of 66 activities in Juneau
Type: Tours
Useful Information: Lockers / storage, Activities for older children
76 visitor photos
Write a Review

59 reviews from our community

Visitor rating
    45
    9
    1
    2
    2
Date Rating
Evansville, IN
1 review
5 of 5 stars Reviewed June 14, 2013 NEW

Unfortunately one of the highlights of my trip was to land and walk on a glacier and this didn't happen. I was devastated to say the least, but none of my disappointment was not due to Costal Helicopters but due to the weather. The fog rolled in over the glacier shortly before we arrived and a safe landing was impossible.... More

Was this review helpful? Yes
Blind Bay, Canada
Reviewer
4 reviews 4 reviews
3 attraction reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013

We planned our trip prior to our cruise, and the itinerary and arrangements went very smoothly. Derrick called us just to confirm all the details and asked if we needed any special arrangements for transportation to the airport. The staff was very friendly and we all had a laugh donning our fashionable Trekking Boots. The Adventure Tour allows you the... More

Was this review helpful? Yes
CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
June 5, 2013

Thanks, Lynne, for sharing your experience with everyone! It was my pleasure to chat with you about your tour arrangements prior to your actual tour with us, we always like to make sure that passengers maximize their time in Juneau and are more than happy to work with other tour operators to make sure there’s no unnecessary transportation time. We... More

New York, New York
Contributor
14 reviews 14 reviews
3 attraction reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2013

Once being picked up by the pier, we were driven to the helipad where we were suited up and weighed promptly. The actual heli flight was really scary at first but so glorious! I wish the pilot would have conversed a little more on the flight but I'm sure he was focusing on getting us there safely. The weather gods... More

Was this review helpful? Yes
CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
June 5, 2013

Thanks for taking the time to share your experience with the Tripadvisor community! Those first few moments in the aircraft can definitely take your breath away, but I’m glad you were able to settle into it and enjoy the beautiful scenery of our home, and the dog sled experience as well! We do work to make the activity accessible to... More

Los Angeles, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2013

Awesome !! A must do in Juneau. Our pilot is so nice and funny. Most important, she informed us all the safety rules. Something that you must see when you have a chance to go to Juneau. The weather was very nice when we got up there. There was enough sunlight for us to take some cool pictures! Lucky !!

Was this review helpful? Yes 1
CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
June 5, 2013

Thanks so much for your great comments! I’m pleased to hear that your pilot made sure to go over the safety points as part of her pre-flight commentary, we strive to make sure there’s at least three reviews of safety procedures from the time we pick you up through your actual loading into the aircraft, and while that can seem... More

Mumbai (Bombay), India
Top Contributor
60 reviews 60 reviews
26 attraction reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 20, 2013 via mobile

The ad claimed: 'You will revel in the beautiful views of glacial valleys and experience a feeling of utmost serenity while standing on the glacier during this trip of a lifetime'. Hence, we took their helicopter flight expecting great time landing on a glacier. The flight over valleys to the nearest Herbert Glacier gave us nice views of the valley... More

Was this review helpful? Yes 1
See 3 more reviews by vrvaid for Juneau
CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
May 21, 2013

Thanks so much for taking the time to share your experience with the Tripadvisor community! I’m sorry that you were disappointed with your tour experience, and I’ll be sure to share your impressions with our tour pilots. I understand that you felt that your landing experience was not what you were expecting, but your pilot assures me that he did... More

Scottsdale, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2013

We opted to do the helicopter/dog mushing tour while in Juneau. What an incredible experience - top notch customer service, well organized, safe, incredible dogs, breathtaking views. It was everything I could've asked for in an excursion. I'm so glad I chose Coastal Helicopters over the other options - you can't beat the personal touch this company offers. Derrick Grimes,... More

Was this review helpful? Yes 1
CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
May 19, 2013

Thanks for the great comments! And a personal thanks from me for the shout out. We had a great time with you guys and I’m happy to hear that you enjoyed your experience with us so much as well. Hopefully your tour is an indication of what the rest of the summer has in store for us! Derrick Grimes Tour... More

Brunswick, Maine, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 13, 2013

I received a gift certificate for a helicopter ride to Mendenhall Glacier as a surprise from my friend. It was one of the most exciting & memorable experiences of my vacation to Alaska! After a warm welcome, participants receive thorough information about what to expect. I was also fitted with special, wonderful "over shoe spike boots" to enable me to... More

Was this review helpful? Yes
CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
May 2, 2013

Thanks for your wonderful review! I certainly hope you make it up to Alaska again, and up with us for another trip! Your experience is what we work to provide for all our passengers, quick, courteous and attentive service topped off with a fantastic flight seeing experience unlike anything else on the planet. Thanks again! Derrick Grimes Tour Manager More

San Francisco
Contributor
12 reviews 12 reviews
6 attraction reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 14, 2013

We booked the dog sledding/glacier trip, but unfortunately the trip to the dog sledding camp was cancelled due to weather. While I was disappointed that we weren't going to hang with the doggies, we decided to take the trip to the glacier. I am so glad we did. This was my first helicopter ride and I am hooked! It was... More

Was this review helpful? Yes 1
CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
March 18, 2013

Thanks for the great review! I’m happy to hear that we were able to get you up in the air, even if the dog camp was weathered out. We've had enough experience with the rapidly changing weather conditions around here to know how to address all the mechanics of changing tours from dog sledding to basic flight-seeing with no hiccups... More

Hartford, CT
Contributor
12 reviews 12 reviews
3 attraction reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 16, 2013 via mobile

Full disclosure: I haven't yet arrived in ak! Just wanted to note that the service has been incredible during the booking process. Very prompt responses, flexibility in booking and fantastic customer service thus far. They have been a pleasure to deal with and we are highly anticipating our July 26 excursion.

Was this review helpful? Yes 1
CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
February 21, 2013

Thanks for your kind words! We find that for most passengers, their tour experience begins long before they actually arrive to come out on their tour with us. As such, we do what we can to make the pre-booking, booking, and eventual tour experience as difficulty free as possible so that you can get on with the business of being... More

Texas
Senior Contributor
21 reviews 21 reviews
4 attraction reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 3, 2012

We selected Coastal Helicopters for our helicopter ride and glacier landing. It was wonderful and significantly cheaper than any other offering for a similar tour. The pilot was friendly and experienced and gave us nice smooth ride. The glacier landing was really amazing. They provide overboots for easy grip on the ice. The blue water on the ice was stunning... More

Was this review helpful? Yes 2
CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
November 7, 2012

Thanks so much for your great comments! From the looks of your pictures, you managed to get out on an amazing day, I'm happy to hear that you enjoyed your experience so much. Our pilots all have their favorite spots to land and it sounds like they picked a winner for you! Thanks, again, for sharing your experience! Derrick Grimes... More

Travelers who viewed Coastal Helicopters also viewed

 

Been to Coastal Helicopters? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Coastal Helicopters, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing