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Era Helicopters

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Address: 6910 N Douglas Hwy, Juneau, AK 99801
Phone Number: +1 907-586-2030
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Wonderful excursion, staff and flight

I flew up to the glacier to see the dogs and for the sledge ride. They were very professional and concerned for everyone's safety for the trip. The information given was excellent... read more

5 of 5 starsReviewed May 24, 2015
margaret b
,
Miami, Florida
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232 Reviews from our TripAdvisor Community

Date | Rating
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English first
Miami, Florida
1 review
5 of 5 stars Reviewed May 24, 2015 NEW

I flew up to the glacier to see the dogs and for the sledge ride. They were very professional and concerned for everyone's safety for the trip. The information given was excellent and plenty of opportunities to take photos. The staff looking after the dogs were wonderful. The dogs were wonderful and well cared for. It was an amazing trip... More 

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Atlanta, Georgia
Senior Contributor
42 reviews 42 reviews
8 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 20, 2015

In Juneau for the day on NCL Jewel and had planned ahead of time with ERA to go glacier dog sledding. ERA has a fantastic operation. They provide glacier shoes that go over your own shoes. Helicopters hold 6 passengers. We had 4 on ours. Flight to the glacier was under 20 minutes. We had headsets and our pilot Michael... More 

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed May 18, 2015

The highlight of our trip was the Extended Adventure - Glacier Dog Sledding. It was a phenomenal experience. The glacier was simply beautiful and being in a dog sled was amazing. Our pilot and all of the people connected to Era were professional and friendly. I would highly recommend any trip offered by Era. Thanks to all of you for... More 

Was this review helpful? Yes
Lisa M, Tour Manager at Era Helicopters, responded to this review

Thank you for your comment Suzanne. It is always our pleasure to make lasting memories for our guests. We love what we do and are so pleased we can got the chance to share the beauty of our glaciers with you. More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2015

This experience is out of this world! All the staff are very attentive and friendly. Safety is a very important them so expect to be in a very controlled enviroment. Rachel is an awesome pilot! I would do this again, and agin, and again...

Was this review helpful? Yes
Lisa M, Tour Manager at Era Helicopters, responded to this review

Thank you so much for your review. Safety is indeed our #1 priority and we’re so glad it shows. Your compliments to Rachel have been passed on to her. All of our pilots work hard to make yours a trip to remember and it’s so nice to have them acknowledged. We would love to have you back again and again! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

We visited Alaska last summer with our children ages 6 and 11. I had heard great things about this tour and it was a definite must do on our list. The experience was truly awe~inspiring and breathtaking… What a place! From the moment we arrived at the heliport to the moment that we left we were treated with courteousness and... More 

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
14 reviews 14 reviews
7 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2015

We did this tour as apart of the Disney Cruise to Alaska and it was the hands down the best of all the Port Activities we did. As this was our first helicopter ride ever we were a bit nervous but the staff were awesome and really helpful, as we took off from the base the views were fantastic as... More 

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Farmington, New Mexico, United States
Top Contributor
99 reviews 99 reviews
18 attraction reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 11, 2014

We were cancelled from our original glacier tour that we booked on-board our cruise ship due to weather, but managed to book for a late afternoon tour with Era. Our pilot was engaging and we visited the Taku glacier for a walk and very informative talk. I would definitely recommend this company for glacier tours.

Was this review helpful? Yes 1
Brisbane
Top Contributor
439 reviews 439 reviews
254 attraction reviews
279 helpful votes 279 helpful votes
5 of 5 stars Reviewed November 15, 2014

Our cruise ship called into Juneau and we went on the glacier ride with Era. The weather was coming down a bit and was starting to rain when we took off. The view over Juneau was great - even allowing for the misty clouds, then out to the glaciers. Forget Glacier Bay - the glaciers out of Juneau are really... More 

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Senior Contributor
24 reviews 24 reviews
22 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 9, 2014

When we were on Alaskan cruise we took Era helicopters for an awesome ride through glaciers and landed on Taku the only growing glacier.Exhilarating experience… Only advice I would give is if u r planning on doing a wildlife tour too.. take your heli-ride in afternoon. Because chances to spot wildlife is more in mornings than in afternoon. But it... More 

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Carpinteria, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014

Era fetched us at our hotel and drove us out to their location on Douglas Island, across the strait from Juneau; spotting bald eagles along the way. They had called earlier in the day to see if we wanted to change our reservation time as the weather was closing in and the later flight might not be possible. We had... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?