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All 70 Juneau Attractions »

Era Helicopters

6910 N Douglas Hwy, Juneau, AK 99801
(907) 586-2030
Ranked #9 of 40 tours in Juneau
4.5 of 5 stars 24 Reviews
Type: Tours
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24 reviews from our community

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Date Rating
Anchorage, Alaska
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 19, 2012

While I am aware that the tour flights in helicopters can be at times a bit cramped and very booked due to limited capacity. This is by far the best way to see Alaska and of course land on a glacier. The Crusie Ships try to managed the passengers as best as possible, as well the weather can play a... More

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Atlanta, Georgia
1 review
1 of 5 stars Reviewed May 17, 2012

Under no circumstances should anyone use this company unless they are prepared to be disappointed. In Jan 2012, we booked a flight for May 12, 2012 and gave them our credit card number at that time. They charged the fee in April 2012, as agreed. On the day of my flight, we were allowed to suit up and all was... More

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Christy Perrin, Manager at Era Helicopters, responded to this review
May 22, 2012

Thank you for your post concerning your experience while visiting our Juneau operation last week. Please accept this letter as an apology for the inconvenience, lack of customer service and professionalism you endured on your Alaska trip. I understand your frustration and disappointment as well very much appreciate you writing us to express your concerns. I assure you that we... More

Melbourne
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 20, 2011
2
people found this review helpful

My wife and 2 girls (ages 7 and 10) were originally booked with ERA to do the Huski Mushing tour on Norris Glacier. Unfortunately because of snow melt, the camp had disbanded and we were left with the choice of doing a helicopter ride onto Taku Glacier or getting a full refund. We decided to go and I was so... More

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Omaha, Nebraska
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 16, 2011
5
people found this review helpful

This dog sledding experience powered by ERA Helicopters was absolutely PHENOMENAL. We began by getting sized for our life vests and ice boots. As soon as we were in our gear we divided up into small groups. My daughter and I were paired with one other couple. Our pilot's name was Jaira, a woman who had come from Florida to... More

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Miami, Florida
Senior Contributor
25 reviews 25 reviews
Reviews in 9 cities Reviews in 9 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 12, 2011
2
people found this review helpful

Pros: Beautiful scenery, helicopter ride is an excursion in itself Cons: We landed towards the edge of the glacier, were it meets land. I was kind of hoping to land on the MIDDLE of some glacier and see nothing but ice for miles. Recommend?: Yes Tips: Don’t worry about the right shoes, they give you snow boots to wear over... More

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California
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 16, 2011
3
people found this review helpful

A friend who is a world traveler told me if you are traveling to Alaska you HAVE to do the Dog Sledding, He said it matches anything you can do in the world. We balked at the price initially, but eventually the whole family did the trek. It truly was an excursion of a lifetime. You start out at a... More

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Orlando
Senior Contributor
42 reviews 42 reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 16, 2011
1
person found this review helpful

Last time we went to Alaska I didn't do this because it is so expensive but this time I decided I was going to do it. I'm so happy I spent all that money. It is an excursion of a lifetime. I took my 8 year old grandson and we will share this memory for the rest of our lives.... More

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new york city
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 30, 2011
1
person found this review helpful

this was the highlight of our inside passage cruise- we did the dogsled experience with helicopter icefield flight. When we booked it I was having sticker shock with the price but boy was it worth it. If there is 1 thing that I would do- this is the one excursion you sign up for. If was our first helicopter ride,... More

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GA
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 16, 2011
1
person found this review helpful

Middle class couple on a dream Alaska trip that I had planned for over 9 months. Did the heli over the glaciers w/ glacier landing as a last minute decision while in Juneau. $590 for both. the actual flight was like 20 min ROUND TRIP and the time on the glacier was not only short but you were really limited... More

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See 2 more reviews by Cchamelion for Juneau
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 4, 2011

do this first - on a good weather day. awe inspiring and once on a lifetime! More

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