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Swiss Travel Costa Rica Day Tours

Address: Playa Conchal, Costa Rica
Phone Number: +506 2282 4898
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78%
Certificate of Excellence 2014
Owner description: Swiss Travel is the leading tour operator in Costa Rica and proudly offers complete services for...
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Attraction details
Owner description: Swiss Travel is the leading tour operator in Costa Rica and proudly offers complete services for individual, groups, incentives and cruise ship travelers, always with the slogan of responsibility and respect towards the environment and people. We do not stop at simply delivering the service that our guests expect; we strive to exceed their expectations. Our guests can be sure that we work very hard to make their vacations in Costa Rica the most enjoyable of their lives. Also, our on-time pick-ups, clean vehicles, friendly, courteous, and knowledgeable staff; as well as the behind-the-scenes activity, turn our services into a very smooth operation. That is why thousands of satisfied customers have made us the most successful ground operator in Costa Rica.
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161 reviews from our community

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Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas, Texas
2 reviews
1 of 5 stars Reviewed December 23, 2014 NEW via mobile

Im writing this review stuck at a hotel because Swiss Travel is so incompetent they literally cannot get me to the airport for my flight that leaves in 2 hours. Oh and the airport is 1.5 hours away. The representative of the travel company who is here at the hotel? Yeah she's avoiding us by hanging out in the employee... More 

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Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2014 NEW

We were blown away by the Arenal zip line tour. We zipped through and over the rain forest. At one point, we were over 650 feet above the ground traveling at a very fast speed. The views of the volcano, lake and rain forest were spectacular. And, it was very safe. Don't miss it.

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Houston, Texas
Top Contributor
130 reviews 130 reviews
32 attraction reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed December 22, 2014 NEW

First, I will say do research on the types of tours you want to take. We stayed at the Westin and had no problems booking what we wanted to tour. The person who helped get us set up was Ever. He was very helpful and concerned to give us the best prices possible. Our first tour was a two hour... More 

Was this review helpful? Yes 1
SwissTravelCostaRica, Director de Relaciones Públicas at Swiss Travel Costa Rica Day Tours, responded to this review

Dear customer: Thank you so much for your comments through this review! We are happy that you experienced the ATV ride at Playa Conchal, the Evening Catamaran trip and even more the tour to Monteverde. All of them are a really good combination of adventure, peacefulness and adrenaline. We will be here to welcome you again with other great tours!... More 

Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 21, 2014 NEW

During our 2 week stay at the Westin Playa Conchal, we were introduced to a couple of awesome reps who provided excellent service & advice, seasoned with bright smiles & a keen sense of humour. In fact, when we left Costa Rica, we felt we had made new friends & it was an emotional adios on the last morning at... More 

Was this review helpful? Yes 3
SwissTravelCostaRica, Director de Relaciones Públicas at Swiss Travel Costa Rica Day Tours, responded to this review

Dear customer: That was a great review! We were more than pleased of having you for 2 weeks in Costa Rica. All the trips and adventures you experienced are really good, and your satisfaction as a client, is what we are always pursuing. Hoping to see you back! Kind regards, More 

Hauppauge, New York
Contributor
13 reviews 13 reviews
4 attraction reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed December 18, 2014

We were staying at Dreams Resort and Swiss Travel has a desk on the outside lobby to book excursions. The staff at the desk was very pushy and uninformed about the excursions. We inquired about the ATV tour. We were told they go out at 8am and 1pm and six ppl need to book otherwise it is $20 more per... More 

Was this review helpful? Yes 1
SwissTravelCostaRica, Director de Relaciones Públicas at Swiss Travel Costa Rica Day Tours, responded to this review

Dear customer: Thank you for contacting us and letting us know about this situation. Please do accept my apologies about this inconvenience. We are very interested to investigate your complaint, please send me an e-mail to customerservice@swisstravelcr.com or comunicacion@swisstravelcr.com, in order to get your check what happened. Regards, More 

Ocean Park, Washington
Top Contributor
112 reviews 112 reviews
12 attraction reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 4, 2014

Combination river cruise and train ride provided ample opportunity to look for wildlife native to Costa Rica. Excellent narration by guide provides a history and culture lesson in between stops. Everything well-planned and scheduled.

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SwissTravelCostaRica, Director de Relaciones Públicas at Swiss Travel Costa Rica Day Tours, responded to this review

Dear customer: Thank you for your review! We are glad that you learned a little more of our country and all great features and culture it has to offer. Our guides are perfect to show Costa Rica! Kind regards, More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

Me and three other friend went to Costa Rica for vacation and we book all of our tours and transfers through Swiss Travel. Every representative that we talked to was very friendly and helpful. We do not speak Spanish so they always made sure to have a guide or driver that spoke English. Also all the tours we did were... More 

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SwissTravelCostaRica, Director de Relaciones Públicas at Swiss Travel Costa Rica Day Tours, responded to this review

Dear customer: We are glad of your nice vacation trip to Costa Rica. Our guides will always be willing to make you spend the best time ever. Thank you so much for your review, and we will be waiting for you and your friends to come visit us again. Kind regards, More 

Whitehorse, Canada
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 1, 2014

Both activities organized by Pablo, who is the main man at the Playa Conchal resort. Found him on the resort side of the beach access. Catamaran sunset cruise was from 130-6, and took us to a lovely place to snorkel, and then with the sails up we sailed along watching the sunset, with a nice snack and drinks flowing. Great... More 

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SwissTravelCostaRica, Director de Relaciones Públicas at Swiss Travel Costa Rica Day Tours, responded to this review

Dear customer: We loved reading at your review! You made two great tours that are always a good option for enjoying the sea. Thanks also for your suggestion, and we hope to have you back having a lot more wonderful trips. Kind regards, More 

Toronto
Top Contributor
160 reviews 160 reviews
24 attraction reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed November 27, 2014

Have taken two tours, one with Rodrigo and one with Ronald. Both are great. Very entertaining and very knowledgeable. Best trained guides I have ever come across. Palo Verde is a wonderful trip. The lunch was an excellent traditional Costa Rican meal. The jungle cruise and the howling monkeys were fantastic. Also the zip lining was a riot. Buena Vista... More 

Was this review helpful? Yes 1
SwissTravelCostaRica, Director de Relaciones Públicas at Swiss Travel Costa Rica Day Tours, responded to this review

Dear customer: We are glad that you experienced by your own the excellence of our tour guides. They love what they do and you can notice it due to their way of communicating with customers. Palo Verde, Nicaragua and Buena Vista combine great experiences, a little of adventure and relaxing time too. Thank you for your review and hope you... More 

Windsor, CO
Senior Contributor
43 reviews 43 reviews
18 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 26, 2014

Naldo, our agent at the Hotel Riu Guanacaste recommended a private tour to cruise, via private boat, along the Tempisque River with Kris Kniland Sandoval, our own personal naturalist, to see all the wild like that make this river home. Later we were taken to see the Chorotegan Pottery in the village of Guaitil. Kris is a great guide and... More 

Was this review helpful? Yes 1
SwissTravelCostaRica, Director de Relaciones Públicas at Swiss Travel Costa Rica Day Tours, responded to this review

Dear customer: Thank you for your review. It is great that you enjoyed with the tour guide throughout an amazing area of Costa Rica. You saw a little of our biodiversity, as well as culture and artistic expressions. We will be waiting for you to come visit us again! Regards, More 

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