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Mercedes-Benz US International Visitor Center and Factory Tour

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Address: Mercedes Drive, Box 100, I-59/20 Exit 89, Tuscaloosa, AL
Phone Number: 888-286-8762, 205-507-2252
Description: The only of its kind outside of Germany, this vistor center has exhibits...
The only of its kind outside of Germany, this vistor center has exhibits on the history of the Mercedes-Benz and offers tours of a manufacturing plant.
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TripAdvisor Reviewer Highlights

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Most recent review
Fascinating tour for the whole family

Absolutely amazing how they coordinate parts to arrive just as the vehicle arrives at the proper place on the assembly line. All ages would appreciate this as a stop for about 1... read more

5 of 5 starsReviewed March 28, 2014
tchrs
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tchrs
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25 Reviews from our TripAdvisor Community

Date | Rating
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English first
tchrs
Top Contributor
257 reviews 257 reviews
102 attraction reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed March 28, 2014

Absolutely amazing how they coordinate parts to arrive just as the vehicle arrives at the proper place on the assembly line. All ages would appreciate this as a stop for about 1 1/2 to 2 hours. just off the Interstate they show you a 21st century faciity. A must stop but call for reservations and in the winter operating hours.

Was this review helpful? Yes 4
Tulsa, Oklahoma
Senior Contributor
22 reviews 22 reviews
13 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 27, 2014

The tour through the plant was interesting and fun. We loved seeing how the Mercedes vehicles are made. This is fun for a family, but kids should be at least in grade school to understand it and not be bored. We would recommend this place!

Was this review helpful? Yes 2
Milton, Georgia
Top Contributor
448 reviews 448 reviews
291 attraction reviews
838 helpful votes 838 helpful votes
4 of 5 stars Reviewed September 4, 2013

This is a 3 million square foot assembly facility so it has large scale. Tours are only Tuesday and Thursday in the morning (9-ish) and around noon (12:30-ish). You should call ahead to reserve the time that you want. The website talks about two hours for the tour but the one I went on was about 75 minutes. It is... More 

Was this review helpful? Yes 8
Tuscaloosa, Alabama
Senior Contributor
42 reviews 42 reviews
4 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 29, 2013 via mobile

Visiting Mercedes and touring the plant was very interesting. The tour is informative and well organized. The plant is spotless. You will see the entire production line. The only thing better than touring would be to leave there in a new M Class.

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 21, 2013 via mobile

It was a good place to visit although the video was long, had to leave before I dozed off. If u actually want to visit the plant you have to schedule your visit ahead of time.. There's also a small charge I think 5 bucks and the only do the plant tours on certain days

Was this review helpful? Yes 1
Alabaster, Alabama, United States
Top Contributor
61 reviews 61 reviews
18 attraction reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 30, 2013

Professional tour guides able to answer any question about Mercedes. Didn't realize how clean an auto plant could be.

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Contributor
18 reviews 18 reviews
9 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 8, 2013

After visiting the University of Alabama we stopped at the Mercedes Benz visitor center and museum. It is a beautiful new building. The museum takes you through the years starting at the beginning to date. Some of the first cars made are in the museum. Currently they manufacture three models at this location. There is one of the two Mercedes... More 

Was this review helpful? Yes 1
Honolulu, Hawaii
Top Contributor
86 reviews 86 reviews
63 attraction reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 8, 2012

We pulled off to visit on a whim, and are glad we did. The museum isn't as big as I thought it would be, but still well fitted out and professional. It isn't obvious how to take a tour or if one is possible for passersby, so we didn't. Even if you cannot take a tour, the museum itself is... More 

Was this review helpful? Yes 3
Ward, AL
Contributor
12 reviews 12 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 8, 2012

The Mercedes Benz visitor center with training center is a very nice building. The factory tour was exciting to see product made into a finish van.

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Bessemer
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 17, 2012

you meet at the museum from where you are taken by bus to the plant. there's a lot going on at the plant and making car's is the top priority. So tour can be curtailed depending on what is going on inside the plant. you will see lots of robots in a large body shop welding and moving parts. pretty... More 

Was this review helpful? Yes 2

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?