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Waterstone Spa

236 East Main Street, Ashland, OR
541-488-0325
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Ranked #17 of 25 Activities in Ashland
Type: Spas
Owner description: Waterstone Spa at Ashland Springs Hotel was created with the idea of becoming Southern Oregon’s premier wellness destination. Located next door to the... more » Owner description: Waterstone Spa at Ashland Springs Hotel was created with the idea of becoming Southern Oregon’s premier wellness destination. Located next door to the hotel, the spa serves our guests and locals alike as a downtown oasis.Our team of experienced therapists and technicians use natural products that are biodynamically farmed, organic and many a time, local. Just as hotel’s restaurant Larks celebrates food fresh from the farms, the spa utilizes products with ingredients inspired and energized by nature. The same popular herbs showcased in our hotel, and infused into Larks dishes now bring their healing and medicinal properties and benefits to the spa products. Our full service spa offers a variety of treatments to best suit your needs. Our menus include a variety of rejuvenating massages, facials, Ayurvedic treatments, body wraps, soaks and more. Spa’s comfortable surroundings include Duet Suite, Japanese Ofuro soaking tub, steam and sauna, Vichy Shower, and other. Product lines include: Ilike Skincare, Jurlique, Applegate Botanicals, Buddha Blends. « less
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14 reviews from our community

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Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 5, 2014

Atmosphere was nice. My massage was very nice and soothing. However, after my massage I sat in the steam sauna to relax. Suddenly, there was an incredibly LOUD hissing, buzzing noise that jerked me out of my relaxed state! It sounded as if a jet was landing inside the sauna. It turns out that this incredibly loud noise was the... More

Was this review helpful? Yes 1
AshlandRep, Manager at Waterstone Spa, responded to this review

Dear Laurie, Thank you for your recent review of Waterstone Spa. We are so gratified you enjoyed your massage. We are equally as sorry for our very loud steam vent that disturbed your feeling of relaxation. I have contacted our maintenance department to see if there is anything that can be done to muffle the sound more. Thank you for... More

Manhattan Beach, California
Top Contributor
242 reviews 242 reviews
28 attraction reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed June 7, 2014

John Paul and Steve are awesome-- I didn't feel rushed -- but rather luxurious and pampered. I had a body scrub and then 90minute massage. I high recommend either of them if you want an thorough and competent massage and/or treatment. I will be back fellas!!

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Silverton, Oregon
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed March 1, 2014

I see others have had a problem with the soaking tub (besides paying $37 to sit in a tub for 30 minutes!). But mine had a twist. Turned on cold water but scorching water came out instead. My husband was with me and confirmed I had used the cold water handle. I scalded my breast and understandably cut our visit... More

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AshlandRep, Manager at Waterstone Spa, responded to this review

Dear Mrs. Shaw, Everyone at Waterstone Spa feels badly that you were scolded by hot water in our Japanese Ofuro soaking tub. We send our best wishes for a speedy recovery. Please accept our profound apology for your unfortunate experience. I will call you personally as we would also like to refund your charges. Respectfully, Deb Cleland Spa Manager More

Portland, Oregon, United States
Top Contributor
57 reviews 57 reviews
3 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 12, 2013

We always book a couples massage here when we're in Ashland. Walk up the stairs and enter a wonderland of old world pampering. Start with a soak in epsom salt waters sipping a glass of champagne before heading to the next room for one of the best massages we've ever found, after that float down the hall for a steam... More

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Newport, Oregon
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 21, 2013

I love the old fashioned interior, like stepping back into time. The locker room was very clean and comfortable. The Duet Suite was nice, but would have been more comfortable if it had been a little more private. (The tub room was open at the ceiling to the hallway so there was little privacy for talking...) Our massage therapists, Marsha... More

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San Francisco
Contributor
17 reviews 17 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 10, 2012

I had the ~90 minute facial with Elizabeth. She was soft-spoken and informative. She did not push the products but was happy to go into detail about what she was applying when asked. I often come away from facials saying why did I spend the money, but not this time. My skin feels softer and clearer (I had the chocolate... More

Was this review helpful? Yes 1
Los Gatos, California
Top Contributor
87 reviews 87 reviews
15 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 8, 2012

Both my wife and I had a very nice massage at Waterstone. We both thought it was one of the best massages each of us had ever received. The Spa is very clean, smells good, well equipped locker room. Staff is friendly, professional and well trained.

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California
Senior Contributor
41 reviews 41 reviews
9 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 15, 2012

My friend and I decided to treat ourselves during our Shakespeare weekend and found the Waterstone Spa. We both got sugar scrubs: starting with a 30 minute soak, then the scrub, then your choice - she got a massage and I got a facial. We both had great experiences; the attendants were accommodating, and the hostess was very helpful. We... More

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Beaverton, Oregon
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 30, 2011

Almost fainted in Japanese soaking tub.My friend had to run for the receptionist. Later, I found that I was not the first person this had happened to! There was no sign how to operate any of the controls even though previous patrons had requested one.

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Oregon
Senior Contributor
22 reviews 22 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 28, 2011

I loved the massage therapists, they were always very good at what they do, I loved the atmosphere and sent my clients to them all the time. (I am a hairdresser) I paid each year to be a member there. I bought two gift certificates for my husband, I think about $160 worth. My Dad got Cancer and while he... More

Was this review helpful? Yes 2

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