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Address: 236 East Main Street, Ashland, OR
Phone Number: 541-488-0325
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Description: Waterstone Spa at Ashland Springs Hotel was created with the idea of...
Waterstone Spa at Ashland Springs Hotel was created with the idea of becoming Southern Oregon’s premier wellness destination. Located next door to the hotel, the spa serves our guests and locals alike as a downtown oasis.Our team of experienced therapists and technicians use natural products that are biodynamically farmed, organic and many a time, local. Just as hotel’s restaurant Larks celebrates food fresh from the farms, the spa utilizes products with ingredients inspired and energized by nature. The same popular herbs showcased in our hotel, and infused into Larks dishes now bring their healing and medicinal properties and benefits to the spa products. Our full service spa offers a variety of treatments to best suit your needs. Our menus include a variety of rejuvenating massages, facials, Ayurvedic treatments, body wraps, soaks and more. Spa’s comfortable surroundings include Duet Suite, Japanese Ofuro soaking tub, steam and sauna, Vichy Shower, and other. Product lines include: Ilike Skincare, Jurlique, Applegate Botanicals, Buddha Blends.
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TripAdvisor Reviewer Highlights

Read all 20 reviews
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  • 12
    Excellent
  • 4
    Very good
  • 0
    Average
  • 2
    Poor
  • 2
    Terrible
Divine!

I have visited this spa many times and I have NEVER been disappointed. The steam room is wonderful, the staff is kind and they have some of the best therapists in town! For a... read more

5 of 5 starsReviewed June 3, 2015
Bellabeebs
,
Ashland, Oregon
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20 Reviews from our TripAdvisor Community

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English first
Miami, Florida
Level Contributor
30 reviews
common_n_attraction_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed August 16, 2015

I booked my appointment online and had a number of issues. I thought I booked the Warm Stone massage because the description on their pamphlet lists "Deep Relief Warm Stone" massage, and it wasn't until I was in the room with the masseuse I was informed I booked the Deep Relief massage. I guess the "Deep Relief Warm Stone" massage... More 

Was this review helpful? Yes
NeumanHotelGroup_Rep, Manager at Waterstone Spa, responded to this review

Thank you for taking the time to post a review. We are currently in the process of redesigning our website since adding a second spa location. We are sorry that the functionality of our website did not allow you to book the treatment you wanted at the location you desired. The massage therapist who performed your deep relief massage has... More 

Ashland, Oregon
Level Contributor
42 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 3, 2015

I have visited this spa many times and I have NEVER been disappointed. The steam room is wonderful, the staff is kind and they have some of the best therapists in town! For a massage, I won't go anywhere else.

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1 review
5 of 5 stars Reviewed April 29, 2015 via mobile

Great experience at Waterstone Spa, from the steam and sauna to the great massage that left me totally refreshed. It was a perfect birthday gift. I could tell from speaking with Deb the spa manager that she truly cares about the client. Highly recommend!

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Orygun
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 11, 2015

My girlfriend and I shared a blissful afternoon at Waterstone Spa yesterday. I am a local and have been there before, and I just wanted to share that Waterstone is my favorite spa in Ashland! Their products are of the highest quality and their services are top-notch. I had the April Monthly Special that began with a steam (yes, the... More 

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Oregon
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 18, 2014

The Waterstone is located in a charming old building. I felt transported to the 20's. The staff is so friendly and helpful. My husband booked our package as threw the Ashland Springs Hotel. I cant wait to go back!! We started with the 30 min soak in the tub then 30 min foot massages topped off with a 90 minute... More 

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Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 7, 2014

As we were checking in, The Lithia Springs Resort very lovely receptionist, Marsha, gently reminded us of our spa appointments the next day. Of course, we had not forgotten! We were looking so forward to our day. After a delicious breakfast, at Lithia Springs Resort, we awaited our appointments in the MOST LOVELY area. Elizabeth, my facialist and Dominique, my... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 5, 2014

Atmosphere was nice. My massage was very nice and soothing. However, after my massage I sat in the steam sauna to relax. Suddenly, there was an incredibly LOUD hissing, buzzing noise that jerked me out of my relaxed state! It sounded as if a jet was landing inside the sauna. It turns out that this incredibly loud noise was the... More 

Was this review helpful? Yes 3
AshlandRep, Manager at Waterstone Spa, responded to this review

Dear Laurie, Thank you for your recent review of Waterstone Spa. We are so gratified you enjoyed your massage. We are equally as sorry for our very loud steam vent that disturbed your feeling of relaxation. I have contacted our maintenance department to see if there is anything that can be done to muffle the sound more. Thank you for... More 

Palm Springs, California
Level Contributor
403 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 226 helpful votes
5 of 5 stars Reviewed June 7, 2014

John Paul and Steve are awesome-- I didn't feel rushed -- but rather luxurious and pampered. I had a body scrub and then 90minute massage. I high recommend either of them if you want an thorough and competent massage and/or treatment. I will be back fellas!!

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Silverton, Oregon
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 1, 2014

I see others have had a problem with the soaking tub (besides paying $37 to sit in a tub for 30 minutes!). But mine had a twist. Turned on cold water but scorching water came out instead. My husband was with me and confirmed I had used the cold water handle. I scalded my breast and understandably cut our visit... More 

Was this review helpful? Yes 1
AshlandRep, Manager at Waterstone Spa, responded to this review

Dear Mrs. Shaw, Everyone at Waterstone Spa feels badly that you were scolded by hot water in our Japanese Ofuro soaking tub. We send our best wishes for a speedy recovery. Please accept our profound apology for your unfortunate experience. I will call you personally as we would also like to refund your charges. Respectfully, Deb Cleland Spa Manager More 

Portland, Oregon, United States
Level Contributor
79 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed September 12, 2013

We always book a couples massage here when we're in Ashland. Walk up the stairs and enter a wonderland of old world pampering. Start with a soak in epsom salt waters sipping a glass of champagne before heading to the next room for one of the best massages we've ever found, after that float down the hall for a steam... More 

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