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Address: Chanba Road, Xi'an 710061, China
Phone Number: 13572901624
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Description:

Allen's Private Tours is specialized in providing tourists a special way to...

Allen's Private Tours is specialized in providing tourists a special way to discover a real Xi’an,we try to be staying with our guests like familes, to show our clients all the best things in Xi’an like cultural sites,ancient archetecture,amazing food and so on. With our accompany,your China trip will be one of the best memeries in your whole life time.Come to Xi’an,come to China!

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TripAdvisor Reviewer Highlights

Read all 444 reviews
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  • 397
    Excellent
  • 43
    Very good
  • 2
    Average
  • 1
    Poor
  • 1
    Terrible
Excellent tour, thank you Helen

This tour was booked at short notice on a whistlestop tour of Xi'an. Our guide Helen, was friendly, knowledgeable and shared a genuine enthusiasm for the city of Xi'an and the... read more

5 of 5 starsReviewed 1 week ago
Justin W
,
Hong Kong, China
via mobile

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444 Reviews from our TripAdvisor Community

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Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This tour was booked at short notice on a whistlestop tour of Xi'an. Our guide Helen, was friendly, knowledgeable and shared a genuine enthusiasm for the city of Xi'an and the Terracotta warriors. I would highly recommend this tour company for anyone visiting Xi'an. The Terracotta warriors are incredible and simply must be seen. The Xi'an city walls are well... More 

Helpful?
Thank Justin W
London, United Kingdom
Level Contributor
99 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful day with Victoria, picked up promptly, told lots of facts about Xi'an on the journey. The vehicle was really comfortable and relaxing, we got stuck in traffic and the smog was terrible but Victoria used the time well to tell us about the history of the area. Had a delicious lunch, Victoria took us to a wonderful... More 

Helpful?
Thank virginia d
Allenguo, Owner at Xi'an Allen's Private Tours, responded to this review

Dear Virginia, Thank you for your great review. This will encourage us to continue offering the best service, thanks for your positive reviews, we work hard to provide our customers with personalized tours and will continue to do our best to accommodate any requests you may have. Thank you again for taking our tour. Best regards Sophie More 

Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

I started to contact Sophie at first time to see if we could set everything up for the TCW tour with only 24Hrs notice. Sophie was every professional and efficient, she replied my email at the very first time with detail information. The next day we met Helen our tour guide.She is a very polite girl with great personality. She's... More 

Helpful?
Thank marvin_huang
Allenguo, Owner at Xi'an Allen's Private Tours, responded to this review

Dear Marvin, Thank you for your great review. I have shared your review with both Sophie and Helen. Sophie told me you are chinese born in Gansu Province and your english is so great!! We hope you will come back to Xi'an again and we would love to meet you again. Take care Best regards Allen More 

Wales, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I came across Allen's Tours on tripadvisor so sent an email to see if they could help with the Xi'an part of our China trip. Within 24 hours I had a reply from a lovely young lady named Sophie. She explained in excellent English what Allen's Tours could offer and I had no hesitation in choosing to use them. After... More 

Helpful?
Thank LYNN D
Allenguo, Owner at Xi'an Allen's Private Tours, responded to this review

Dear Lynn, Thank you for your excellent review for our tour. We will keep in touch and if we plan to visit England in the future, we would love to meet you again in your hometown and if you come back to Xi'an, please just send one email and we will handle the rest. Take care Best regards Sophie More 

Sarajevo, Bosnia and Herzegovina
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Our party of 9 just had an amazing full day tour with Tom Du! Wow!!!! This guy knows stuff!!! Has an excellent english and to top it all - he is fun to listen! We went to Terracota Wariors site followed by Big Goose Pagoda and emded our day on the magnificent Xi'an. We also organized airport transfers with the... More 

Helpful?
Thank SarajevoDiscovery
Allenguo, Owner at Xi'an Allen's Private Tours, responded to this review

Dear Dino, Thank you so much for your great review for our guide Tom, i have shared your review with him, we are all much appreciated!! If you come back to visit Xi'an, please fell free to send email to us and we will definitely provide you our best services. We would love to meet you again in Xi'an. Take... More 

Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This company is exceptional and I cannot rate them highly enough. My father and I travelled to Xi'an and booked Allen's tours to see the Terracotta warriers. Shine our guide was fantastic her knowledge of the area and attraction was incredible. Unfortunately I became rather unwell when in Xi'an and without the help of all of Allen's company I'm not... More 

Helpful?
Thank Sian D
Allenguo, Owner at Xi'an Allen's Private Tours, responded to this review

Dear Sian, We appreciate so much for your great review for our tour. Hope you are well now. Thank you very much for your hand writing letter for us, it is a treasure for us. I will forward your very kind review to Sophie and Shine and congratulate them for a job well done. Thank you again for traveling with... More 

London, United Kingdom
Level Contributor
29 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

Last minute decision to hire a tour guide as we normally just use the Lonely Planet. Best decision we made. For the same price as the hotel car to and from the Terracotta Warriors we got a comfortable car plus our tour guide Ted. Funny, affable, genuinely engaging, very knowledgeable and informative. Felt like a conversation not a lecture and... More 

Helpful?
Thank IanJohnson
Allenguo, Owner at Xi'an Allen's Private Tours, responded to this review

Dear Ian, Thank you so much for your great review for our guide Ted, i have shared your review with him, we are all much appreciated!! If you come back to visit Xi'an, please fell free to send email to us and we will definitely provide you our best services. We would love to meet you again in Xi'an. Take... More 

2 reviews
5 of 5 stars Reviewed December 30, 2015 via mobile

We had our one day tour sirve Sophie and it was great, she was kind and with all the attitud to help and explain us all we wanted. I recomend her as guide. Thanks Sophie!!!

Helpful?
Thank Adriana A
Allenguo, Owner at Xi'an Allen's Private Tours, responded to this review

Dear Adriana, We appreciate so much for your great review for our tour guide Sophie. It is good to know that you enjoyed your visit in Xian. We will forward your kind review to Sophie and congratulate her for a job well done. Thank you again for traveling with us. Hope we will have another chance to serve you next... More 

North Houston, Texas
2 reviews
5 of 5 stars Reviewed December 29, 2015

Our group went to Xi'an for a 1 day trip. Tom and his driver's service exceeded our expectations - from the ride to and from the airport, the tour of the Terra Cotta Soldiers museum and all the stops in between, he took care of every detail. Thank you Tom for making our trip so special and taking great care... More 

Helpful?
Thank Lisa C
Allenguo, Owner at Xi'an Allen's Private Tours, responded to this review

Dear Lisa, Thank you so much for your great review for our guide Tom, i have shared your review with him, we are all much appreciated!! If you come back to visit Xi'an, please fell free to send email to us and we will definitely provide you our best services. We would love to meet you again in Xi'an. Take... More 

Hong Kong Region, China
Level Contributor
189 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 159 helpful votes
5 of 5 stars Reviewed December 27, 2015

We did 2 one day tours : one to the Terracotta Army and the other one to the Xian country side. We enjoyed it a lot. Organization was excellent with pick up from the hotel and also with a very smooth program without waiting in line or without hick ups. Our guide (Shine) was just the way we enjoy it... More 

Helpful?
Thank Tk100964
Allenguo, Owner at Xi'an Allen's Private Tours, responded to this review

Dear Tom, Thank you so much for your great review for our guide Shine, i have shared your review with her, we are all much appreciated!! If you come back to visit Xi'an, please fell free to send email to us and we will definitely provide you our best services. We would love to meet you again in Xi'an. Take... More 

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