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Travel China Guide

Suite 508, Yu Yuan Mansion, No.65 Nan Er Huan Xi Duan, Xi'an 710068, China
029-85236688
Website
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Ranked #7 of 34 activities in Xi'an
Certificate of Excellence 2013
Type: Tours
Owner description: China features a vivid kaleidoscope of abundant natural sceneries, magnificent historical sites and royal cities, all-embracing cultures as well as... more » Owner description: China features a vivid kaleidoscope of abundant natural sceneries, magnificent historical sites and royal cities, all-embracing cultures as well as over 5,000 year history and 56 colorful ethnic groups. « less
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191 reviews from our community

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Makati, Philippines
Contributor
13 reviews 13 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 19, 2014 NEW

Just got back from a 8 day trip covering Shanghai, Xian and Beijing. Thank you Abbey and Sophie for making great arrangements. Found them through a google search, and went from there. They are available 24x7 and respond back very promptly. Every detail of the trip was thought out. The guides (Rebecca and David) were good/awesome ... It was my... More

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1 review
5 of 5 stars Reviewed April 18, 2014 NEW via mobile

It's a good website to book the tickets as this is my first time booking domestic flight. Website is easy to use and there were many options to compare on price. Response from efficient and I received the e-ticket promptly. Will use their service again.

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London...
Contributor
19 reviews 19 reviews
6 attraction reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 12, 2014 via mobile

Just got back from an 8 day trip covering Beijing, Xian and Shanghai. All the tour guides (Doreena, David, Charlie) were brilliant and clearly knew 'their stuff'. The whole tour was very well organised and we all had a lot of fun!! I would definitely recommend this company and was very good value for money.

Was this review helpful? Yes 1
Maggie Y, Guest Relations Manager at Travel China Guide, responded to this review

Dear Limehouse6, We appreciate your comment on our tour arrangements. We are glad to hear that you were satisfied with our service. The tour guides we arranged for our valued clients are all professional guides with wide knowledge and good sense of service. We will send your compliment to the guides and we are sure they will be happy to... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2014

Firstly I would like to thank Abbey for organising a wonderful experience for our group in China. All of the group members have remarked how good the organisation was and how this contributed to the enjoyment of their China experience. It was so nice to meet you at our home visit in Xian, I was very surprised and delighted that... More

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Maggie Y, Guest Relations Manager at Travel China Guide, responded to this review

Dear 2blues, Thank you for your detailed and informative review on our tour service. We are thrilled to know how much you have enjoyed your memorable holiday in China with us. Like you said, Wilson, David and Doreena are responsible and devoted to their works. Abbey is indeed an award-winning travel consultant who always strives to offer wonderful experience for... More

Wilmington, Delaware
1 review
5 of 5 stars Reviewed April 10, 2014

I booked train tickets through this agency for our first trip to China. They were exceptionally prompt in responding and keeping us abreast of every stage of the reservation system. Our tickets were delivered to our hotel as promised. The web site is very helpful to understand what it is like to travel by train in China and what requirements... More

Was this review helpful? Yes 1
Maggie Y, Guest Relations Manager at Travel China Guide, responded to this review

Dear Pratap S, We are so happy that you are satisfied with our service. We provide 24-hour service and keep our clients informed of every stage of the booking request in time. Being a responsible agent, we also tracked your booking request till you finished your trip. Meanwhile, we really appreciate your cooperation during the whole booking process. As for... More

Montreal, Canada
2 reviews
4 of 5 stars Reviewed March 28, 2014

I have a very good experience buying all my train tickets with them, and my hotel reservations. I call them once at night and they here there. Hotel rate was very good.

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Maggie Y, Guest Relations Manager at Travel China Guide, responded to this review

Dear Indira, Thank you for sharing your comments with us. We are glad to know that you are satisfied with our service. It is a great encouragement for us! For the hotels, we offer them at the most favourite rate and can recommend some for guests based on various requirements. Train travel becomes much more popular nowadays since the bullet... More

LA
Top Contributor
52 reviews 52 reviews
16 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 23, 2014

Email correspondence with this company always shows the picture of two agents, although the pair changed partway through the planning stage. If I emailed in the evening, I had a response in the morning (maybe sooner, but I was asleep). I suspected that one lady worked days and 1 nights, but never asked for confirmation. We wanted to see two... More

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Maggie Y, Guest Relations Manager at Travel China Guide, responded to this review

Dear LaPaj, Thank you for sharing your comments with us. We are glad to know you have enjoyed the trip overall and have satisfied with our service. It is great encouragement for us! We offer 24 hour service to ensure our clients could reach us at any time they need help. For the unexpected flight changes, we really appreciate your... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

I recently travelled from Ningbo to Shanghai by high speed train ansused TCG to book my tickets. I had seected my preferred train and there was a problem in that times changed and I was not able to get on my first preference. However, the staff at TCG were extremely helpful and kept me informed of developments as they happened.... More

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Maggie Y, Guest Relations Manager at Travel China Guide, responded to this review

Dear Paul, We appreciate your positive comments very much. We never expect you would speak highly of our service on Trip Advisor for the tickets you got were not your first preference. Normally, we book the tickets at the earliest possible time when the tickets are released to the public. But the tickets availability is out of our control, some... More

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
3 attraction reviews
5 of 5 stars Reviewed March 6, 2014

Thankyou Nancy of China Travel Service for a wonderful day .Picked up at my hotel and taken back at end of day.Great Wall at Badaling was the main target,but the Tea house,Jade showroom and silk showroom plus other stops and lunch at a traditional restaurant made this a day to forever remember.Nancy had an awesome personality and her knowledge was... More

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Maggie Y, Guest Relations Manager at Travel China Guide, responded to this review

Dear Colin, It seems that you’ve misplaced your review. We do not have a guide named Nancy in Beijing. Also, we never schedule our clients to so many shops as Tea House, Jade Showroom and Silk Showroom in just a one day tour. That is crazy and unacceptable. However, we are glad to hear that you have enjoyed the trip. More

Mels, Switzerland
1 review
5 of 5 stars Reviewed March 6, 2014

With the help of TravelChinaGuide - I can't speak Chinese - I made a tour thru Yunnan in January, and this was fantastic.The organisation of my tour was absolutely perfect. I think I had the best drivers and the best guides.They waitet for me at the airports, brought me to the hotels and showed me their wonderful country. But I... More

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Maggie Y, Guest Relations Manager at Travel China Guide, responded to this review

Dear Roland, We feel very happy to know that you had great time for your trip in Yunnan with us. Truely, if you had a professional, knowlegeable and accommodating guide and driver, the only thing that you will do is just to enjoy your holiday. No hassle for finding directions and transfers. We still remember that your Shangri-la/ Kunming flight... More

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