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Best Guides - Private Tours in St. Petersburg

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Address: Naberezhnaya Reki Fontanki, 26, St. Petersburg, Russia
Phone Number: +7 921 906-09-67
Website
Description: We are a group of professional licensed tour guides of St. Petersburg. We...
We are a group of professional licensed tour guides of St. Petersburg. We all graduated from St. Petersburg State University. We all have been working as guides and interpreters for the best tour companies and providing private tours in St. Petersburg for none less than 10 years, and we all love our city and enjoy our work a lot. At the same time we are very good friends, so we joined together in order to provide you with the best possible guided tours of St. Petersburg and its fabulous sights and museums.
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TripAdvisor Reviewer Highlights

Read all 174 reviews
Visitor rating
  • 165
    Excellent
  • 5
    Very good
  • 2
    Average
  • 1
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  • 1
    Terrible
A great day in St Petersburg

We flew into St Petersburg for a quick trip and the driver and guide collected us at the airport and brought us on a whistlestop tour of the City with a quick lunch in a local pie... read more

5 of 5 starsReviewed April 20, 2015
SwordsPat
,
Dublin, Ireland
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174 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dublin, Ireland
Senior Contributor
46 reviews 46 reviews
21 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 20, 2015

We flew into St Petersburg for a quick trip and the driver and guide collected us at the airport and brought us on a whistlestop tour of the City with a quick lunch in a local pie shop. The guide was excellent and provided an overview of the city's history and development on route and in each stop off. This... More 

Was this review helpful? Yes 1
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear SwordsPat, thank you for the great review. We are really happy that you like your guide and the tour. We would love to see you again! Best regards, Masha Vankova and the Best Guides Group More 

Contributor
20 reviews 20 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 19, 2015 via mobile

Masha was our guide for the Hermitage and she was perfect! She knew so much and was able to explain what we saw wonderfully well as well as manoeuvring us around the vast building so we got the best out of our visit. Brilliant!

Was this review helpful? Yes
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear Sarah! Thank you so much for this review, thank you for taking time to share your experience with others. Hope you will remember our beautiful city. All the best, Masha Vankova, Best Guides Group More 

Moscow, Russia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

An amazing job by Elena, our guide last week taking me and my friends around St. Petersburg. She kept things interesting without overwhelming us with information. A wonderful sense of humor – we had the best time. In fact, we added on a side trip to the Faberge museum without her and as we walked around we all realized that... More 

Was this review helpful? Yes 1
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear Kim M Thank you so much for such a review. It's a great pleasure for me to read it. Elena is one of my very favorite guides and I know she is excellent. You are very welcome to return back and we will do our best to organize your next visit to St. Petersburg. Masha More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

Best Guides gave my husband and I an EXCELLENT tour of St. Petersburg during a "warm" day (about 30 degrees fahrenheit) in February. We hired a car, as the weather was too cold to do much walking, and our guide gave us good explanations of everything we were passing during the drive, and also let us stop at various places... More 

Was this review helpful? Yes
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear jrc 30, thank you so much for such a great review. I'm very glad you liked our service. You are always welcome to St. Petersburg and we will be very pleased to organize your next visit. Looking forward to your next visit, All the best, Masha. More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 19, 2015

i have just returned from a weekend in St Petersburg with a friend and undoubtably the fantasic guides from Best Guides ensured we made the most of it. Inna gave us a superb private tour of the Hermitage and was not only extremely knowledgable on all the exhibits and history but was delightful and friendly as well. Svetlana gave us... More 

Was this review helpful? Yes 2
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear Lara 128 thank you so much for such a review. I'm really glad that you liked both of your guides and our manager Natasha. Great pleasure to hear! Thank you for taking time to share your experience. You are always welcome to St. Petersburg and we will be happy to show you other museum and palaces. We have a... More 

New York City, New York
Contributor
16 reviews 16 reviews
10 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 17, 2015

I travelled with my family to St. Petersburg for a relative's wedding and we took advantage to get the most sightseeing possible. Despite it being the height of the Russian holidays and a cold winter, we were able to have a fantastic tour of Catherine's Palace in Pushkin and a night tour of the city. We arranged everything via E-mail... More 

Was this review helpful? Yes 1
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear marcesamo thank you so much for such a review. It's a pleasure to read it especially taking in consideration that Elena is comparatively a young guide and it's only the first year she works with our company. I'm very proud of her :)) Thank you! Hope you will return back to our beautiful city. Masha V More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 17, 2015

We recently spent two days with Svetlana of Best Guides in St Petersburg. Day 1 was largely good, although we got an introduction to our guide's predilection to recite facts without really listening to our questions or trying to make any personal connection. We weren't looking to exchange deep personal details, but her general lack of interest in us or... More 

Was this review helpful? Yes 5
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear TravelGal201 First of all thank you for taking your time to share the experience. Of course I'm pleased that you like the work of our manager who was in correspondence with you and fond your guide Svetlana very knowledgeable. I'm very sorry to hear that Svetlana was not attentive to you. I really apologize for that. I know Svetlana... More 

Orlando, Florida
Contributor
18 reviews 18 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 27, 2014 via mobile

My husband, son and myself had a short 3 day stay in St Petersburg from November 24 to 26. We decided to plan a private 3 day tour for us, so we arranged everything via email prior to our arrival and have to say their suggestions were all excellent. Svetlana was our guide and we thank her for being so... More 

Was this review helpful? Yes
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear Elena, thank you very much for the review and good words about our company. I’m glad you enjoyed our city (despite of November :) ) and liked your guide Svetlana. You are always welcome to St. Petersburg. Hope to see you soon. Masha. More 

Paris, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

We came with a group but booked 2 days for a "private" tour, because we had an elderly lady with us. Elena went above and beyond what we expected from a tour guide. If (when?) we return to St Petersburg, there is absolutely no doubt we will book with Best Guides again. This visit was in French, and we were... More 

Was this review helpful? Yes 1
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear Catherine R. Thank you so much! I'm glad you liked Elena. She is a good friend of mine and for me it's a great pleasure to hear such good words about her. It's also nice that you appreciated our driver Anatoly. He is really a good driver. Thank you! I hope you will return back to our beautiful city.... More 

Madrid, Spain
Top Contributor
68 reviews 68 reviews
22 attraction reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 27, 2014

Not cheap but absolutely the best. Best guides services are great atarting with the large car that picked us up at our hotel and following with the nice driver Anatoli (Tolia) and the charming and joyful guide Larisha. We enjoyed our visit to Tzarkoe Selo so much! And on our way back to Moscow we even got an extra service... More 

Was this review helpful? Yes 1
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

I'm so happy that you enjoyed the tours and liked your guide and driver. Larisa and Anatoly are really great. Thank you for such a review. Hope on one beautiful day you will return to St. Petersburg. All the best. Masha. More 

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