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Best Guides - Private Tours in St. Petersburg

Address: Naberezhnaya Reki Fontanki, 26, St. Petersburg, Russia
Phone Number: +7 921 906-09-67
Website
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97%
Certificate of Excellence 2014
Type: Private tours, Sightseeing Tours
Owner description: We are a group of professional licensed tour guides of St. Petersburg. We all graduated from St...
More attraction details
Attraction details
Type: Private tours, Sightseeing Tours
Owner description: We are a group of professional licensed tour guides of St. Petersburg. We all graduated from St. Petersburg State University. We all have been working as guides and interpreters for the best tour companies and providing private tours in St. Petersburg for none less than 10 years, and we all love our city and enjoy our work a lot. At the same time we are very good friends, so we joined together in order to provide you with the best possible guided tours of St. Petersburg and its fabulous sights and museums.

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166 reviews from our community

Visitor rating
    157
    5
    2
    1
    1
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2015

Best Guides gave my husband and I an EXCELLENT tour of St. Petersburg during a "warm" day (about 30 degrees fahrenheit) in February. We hired a car, as the weather was too cold to do much walking, and our guide gave us good explanations of everything we were passing during the drive, and also let us stop at various places... More 

Was this review helpful? Yes
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear jrc 30, thank you so much for such a great review. I'm very glad you liked our service. You are always welcome to St. Petersburg and we will be very pleased to organize your next visit. Looking forward to your next visit, All the best, Masha. More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 19, 2015

i have just returned from a weekend in St Petersburg with a friend and undoubtably the fantasic guides from Best Guides ensured we made the most of it. Inna gave us a superb private tour of the Hermitage and was not only extremely knowledgable on all the exhibits and history but was delightful and friendly as well. Svetlana gave us... More 

Was this review helpful? Yes 2
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear Lara 128 thank you so much for such a review. I'm really glad that you liked both of your guides and our manager Natasha. Great pleasure to hear! Thank you for taking time to share your experience. You are always welcome to St. Petersburg and we will be happy to show you other museum and palaces. We have a... More 

New York City, New York
Contributor
16 reviews 16 reviews
10 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 17, 2015

I travelled with my family to St. Petersburg for a relative's wedding and we took advantage to get the most sightseeing possible. Despite it being the height of the Russian holidays and a cold winter, we were able to have a fantastic tour of Catherine's Palace in Pushkin and a night tour of the city. We arranged everything via E-mail... More 

Was this review helpful? Yes 1
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear marcesamo thank you so much for such a review. It's a pleasure to read it especially taking in consideration that Elena is comparatively a young guide and it's only the first year she works with our company. I'm very proud of her :)) Thank you! Hope you will return back to our beautiful city. Masha V More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 17, 2015

We recently spent two days with Svetlana of Best Guides in St Petersburg. Day 1 was largely good, although we got an introduction to our guide's predilection to recite facts without really listening to our questions or trying to make any personal connection. We weren't looking to exchange deep personal details, but her general lack of interest in us or... More 

Was this review helpful? Yes 2
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear TravelGal201 First of all thank you for taking your time to share the experience. Of course I'm pleased that you like the work of our manager who was in correspondence with you and fond your guide Svetlana very knowledgeable. I'm very sorry to hear that Svetlana was not attentive to you. I really apologize for that. I know Svetlana... More 

Orlando, Florida
Contributor
18 reviews 18 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 27, 2014 via mobile

My husband, son and myself had a short 3 day stay in St Petersburg from November 24 to 26. We decided to plan a private 3 day tour for us, so we arranged everything via email prior to our arrival and have to say their suggestions were all excellent. Svetlana was our guide and we thank her for being so... More 

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Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear Elena, thank you very much for the review and good words about our company. I’m glad you enjoyed our city (despite of November :) ) and liked your guide Svetlana. You are always welcome to St. Petersburg. Hope to see you soon. Masha. More 

Paris, France
1 review
5 of 5 stars Reviewed December 9, 2014

We came with a group but booked 2 days for a "private" tour, because we had an elderly lady with us. Elena went above and beyond what we expected from a tour guide. If (when?) we return to St Petersburg, there is absolutely no doubt we will book with Best Guides again. This visit was in French, and we were... More 

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Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear Catherine R. Thank you so much! I'm glad you liked Elena. She is a good friend of mine and for me it's a great pleasure to hear such good words about her. It's also nice that you appreciated our driver Anatoly. He is really a good driver. Thank you! I hope you will return back to our beautiful city.... More 

Madrid, Spain
Top Contributor
66 reviews 66 reviews
22 attraction reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 27, 2014

Not cheap but absolutely the best. Best guides services are great atarting with the large car that picked us up at our hotel and following with the nice driver Anatoli (Tolia) and the charming and joyful guide Larisha. We enjoyed our visit to Tzarkoe Selo so much! And on our way back to Moscow we even got an extra service... More 

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Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

I'm so happy that you enjoyed the tours and liked your guide and driver. Larisa and Anatoly are really great. Thank you for such a review. Hope on one beautiful day you will return to St. Petersburg. All the best. Masha. More 

Zurich, Switzerland
1 review
5 of 5 stars Reviewed November 25, 2014

Beautiful Albina has shown us St. Petersburg in three days. Without her drive we wouldn't have seen half of the places of interest, without her warmth we wouldn’t have been able to stand the cold weather, without her humor we wouldn’t have stood all this heavy stuff about the royals buried in St. Peter and Paul Cathedral. Thank you Albina... More 

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Fuerth, Germany
Contributor
19 reviews 19 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 23, 2014

I booked two walking tours with private guides on short notice as I was coming via ferry for a 3 days trip and ferry passengers didn't join to do a bigger tour. both tours, 3h through the center of STB and through the Ermitage were very enjoyable and gave me many insights. Special thanks to Andre for so many interesting... More 

Was this review helpful? Yes
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Thank you so much for such a review. I'm very happy that you like our service and our guide Andrey. He is really a great guide and a very interesting and pleasant person to communicate with. Thank you. You are always welcome to St. Petersburg. Masha More 

York, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014 via mobile

6 of us spent 3 days with Inna and a driver from Best Guides on a private tour. Both of them were extremely friendly and professional. As well as giving our group a really good overview of the highlights of St Petersburg, Inna helped with many other practicalties- making dinner reservations, giving tips other sites/shopping, helping us exchange money, translating... More 

Was this review helpful? Yes 1
Masha V, Owner at Best Guides - Private Tours in St. Petersburg, responded to this review

Dear Anna L, Thank you so much for such a review. I'm so happy that you like our guide Inna, our driver and our service in general. You are always welcome to St. Petersburg and our friendly team is ready to organize your next trip to our city. All the best, Masha. More 

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