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Insider Tour

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Address: 56 9th Line, Suite 12 | The Basil Island, St. Petersburg, Russia (Formerly Optima Ltd)
Phone Number: +7 812 953-82-33
Website
Description: Established in 2003, Insider Tour offers a unique perspective on all...
Established in 2003, Insider Tour offers a unique perspective on all things Russian - history, architecture, arts, and present day life. All tours are conducted by experienced career tour guides with your unique interests matched with your tour guide's area of expertise. Fully licensed. No visa required for cruise guests. We also offer Moscow tours.
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TripAdvisor Reviewer Highlights

Read all 345 reviews
Visitor rating
  • 323
    Excellent
  • 21
    Very good
  • 1
    Average
  • 0
    Poor
  • 0
    Terrible
Most recent review
Excellent Tour

We received very good service from the Insider Tour company. The guide was extremely helpful in more ways than one. My husband is handicapped and she helped us get access for... read more

5 of 5 starsReviewed March 25, 2015
Renu J
,
Valparaiso, Indiana
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345 Reviews from our TripAdvisor Community

Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Valparaiso, Indiana
1 review
5 of 5 stars Reviewed March 25, 2015 NEW

We received very good service from the Insider Tour company. The guide was extremely helpful in more ways than one. My husband is handicapped and she helped us get access for his scooter and asked people to help me lift it when needed. She was caring and knowledgeable. I lost my debit card in the machine on the first day... More 

Was this review helpful? Yes
Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015 NEW

My friends and I travelled to St. Petersburg last August. We decided to choose a private tour with 6 people in a small bus simply because I am not a big fun of lines and long queues when I travel. I'd rather spend this time learning and discovering some new things. Insider-tour is exactly what you need when you want... More 

Was this review helpful? Yes 1
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015 NEW

Last august we spent 4 days each in Moscow and St. Petersburg. It was such a memorable experience, mainly due to the caring, knowledgeable and competent tour guides as well as personal chauffeurs of Insider Tours. We were picked up from airports and our hotels at both places and escorted to all sight seeing places, both in rain and shine,... More 

Was this review helpful? Yes 1
Alameda, California
Reviewer
3 reviews 3 reviews
3 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 23, 2015 NEW

St Petersburg is a fabulous city with many things to see and do. My wife and I were very happy we chose Insider Tours to be our guide. We spent 3 days with Irena and felt we now know St Pete...professional, knowledgeable and flexible...I highly recommend Insider Tours.

Was this review helpful? Yes 1
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015 NEW

We were a group of three couples who travelled to St. Petersburg via cruise ship last May. Not prepared to pay the huge prices of the tours organised by the ship, we investigated Insider Tours via the internet. From our first contact, everything was amazingly easy and professional. We had our nervous moments that things might not go to plan,... More 

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015 NEW

My wife and I along with another couple took a Baltic cruise last July with Silversea. I was somewhat nervous booking our St. Petersburg tour online so we opted to pay at the at the pier upon arrival. Everything went very smoothly on our Grand Slalom Tour. We were met each morning by our guide Yana and our driver Audrey.... More 

Was this review helpful? Yes 1
Picton, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015 NEW

Very easy to organize from the web site. Our guide went beyond duty to show us St Petersburg from a local perspective. Everything went very smoothly from the visa issuing , collection from the Wharf and the 2 days of unforgettable site-seeing. Thank you very much for making these two days the highlight of our European experience.

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 22, 2015 NEW

Marina was our tour guide in St. Petersburg in May 2014. The cruise ship was 1/2 day late and there was a monsoon. Marine made the very best of a bad situation and we had a marvelous two days touring St. Petersburg in the rain. The company Insider Tours was very professional in its dealing with us - prompt communications,... More 

Was this review helpful? Yes 1
Orlando, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

Everything worked perfectly. We got to the front of lines and never waited more than a few minutes in 2 days. We searched very hard to find exactly the right tour for our group of 7. Tour guide, Marina, was perfect. The best we have ever had.

Was this review helpful? Yes 2
Houston, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2015

I was there last year in June with Insider-tour, it was my first time in this city and I was so happy!!! the thing is tat it was my dream to Saint-Petersburg, and as we had two days of excursions organized by this travel agency - I can say that everything was wonderful! I didn't expect to see such a... More 

Was this review helpful? Yes 2
spb_insider, Manager at Insider Tour, responded to this review

Thank you very much for taking your time to leave this 5-star review! We are so delighted to read that your dream came true =) It is always so rewarding to read feedback from our clients. Thank you very much! Wish you the best! Jenya More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?