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Insider Tour

56 9th Line, Suite 12 | The Basil Island, St. Petersburg, Russia (Formerly Optima Ltd) (Palace Square)
+7 812 953-82-33
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Ranked #4 of 123 activities in St. Petersburg
Certificate of Excellence 2014
Type: Tours
Owner description: Established in 2003, Insider Tour offers a unique perspective on all things Russian - history, architecture, arts, and present day life. All tours are... more » Owner description: Established in 2003, Insider Tour offers a unique perspective on all things Russian - history, architecture, arts, and present day life. All tours are conducted by experienced career tour guides with your unique interests matched with your tour guide's area of expertise. Fully licensed. No visa required for cruise guests. We also offer Moscow tours. « less
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309 reviews from our community

Visitor rating
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Date | Rating
  • Danish first
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Florida Keys, Florida
1 review
5 of 5 stars Reviewed July 25, 2014 NEW

We had amazing 2 days in St. Pete during our cruise stop there! The best organization that gave us opportunity to see as mush as possible in this beautiful city. The guide was very knowledgeable, besides she spoke excellent English. Comfortable car and well set up intinerary. All people were very friendly and hospitable. No signs of any conflicts or... More

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Reston
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

Our party of 4 wanted to make the most of a 3-day cruise stopover in St. Petersburg in July 2014 but tailor the itinerary to our interests rather than sign up for the ship's options, Insider Tour provided the flexibility we asked for plus an incredibly knowledgeable guide and fantastic driver, who navigated smoothly the city's congested streets. Together, they... More

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Morristown, NJ
Senior Contributor
45 reviews 45 reviews
11 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 17, 2014

We had a three day stop over on a cruise and got a guided tour instead of a visa. The guide had excellent English and both guide and driver were friendly and courteous. The van was comfortable. We had a set itinerary but they were very flexible to changes. There is really nothing I would change about the tour and... More

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Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
6 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 9, 2014

We had amazing 5 days with our guide Irena .She was very good and knowledgeable. St petersburg is a beautiful city with so many things to see. She explained everything in detail to us - did not rush us at all. The car arranged by them was also very comfortable.

Was this review helpful? Yes 1
Kettering, United Kingdom
Contributor
18 reviews 18 reviews
7 attraction reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed July 8, 2014

We booked our one day tour in the UK ahead of our cruise. We chose this company from reviews I had read on here and Cruise Critic. We had a private tour for four people in a seven seater Mercedes with driver and tour guide. Marina our guide was the font of all knowledge! She was great fun and what... More

Was this review helpful? Yes 1
Lima, Peru
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2014

I will write this in English so everyone on this forum will read Traveled to the Baltic with my girlfriend this May and was lucky to find Insider and Alexander on this forum! Contacted them first without knowing about San Petersburgo - what a gorgeous and fantastic place to live!! Hermitage, summer palaces, fountains, the list can go on! Alexander... More

Was this review helpful? Yes 2
Valsolda, Italy
Senior Contributor
29 reviews 29 reviews
3 attraction reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 26, 2014

Alexandra and her team at Insider Tour are the best of the best for truly professional and relaible service. I have used their services for my Music & Arts groups over the past several years and will do so again this summer. All transactions are clear and transparent and you get very good value for the services provided, I am... More

Was this review helpful? Yes 1
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

We booked a day tour with Insider Tours before we left to Russia. They were very open to allowing us to choose what things we wanted to see and they arranged the tour accordingly. We asked for a tour of the city, Peterhof, Kuznechny Market, and a canal cruise. We were greeted promptly and our tour began. I honestly have... More

Was this review helpful? Yes 1
spb_insider, Manager at Insider Tour, responded to this review

Dear Brett, Thank you so much of your kind words! We strive to deliver the absolute best in customer service and always look for ways how to improve your tour experience. For example, your safety is out top priority and we therefore use only larger boats that are safe to navigate sometimes choppy waters of the Neva river. We will... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2014

Our family came to St. Petersburg on a Baltic cruise, and we had a 2-day private tour of the city with Insider Tour. These guys were excellent – professional, knowledgeable, and experienced. The booking process worked like a clock! When we started looking for a tour company, we sent several requests for quotations via the internet on a Friday night.... More

Was this review helpful? Yes 1
Eugene, Oregon
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 5, 2014

It was a great two day tour of St. Petersburg. We were a group of four and Insider Tours supplied us with a great tour guide and a large van with a driver. The crowds were huge, but our guide got us to the front of the lines at most attractions, in and around the other tours to see all... More

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