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Insider Tour

Certificate of Excellence
City tours, Sightseeing Tours
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Address: 56 9th Line, Suite 12 | The Basil Island, St. Petersburg, Russia (Formerly Optima Ltd)
Phone Number: +7 812 953-82-33
Website
Description: Established in 2003, Insider Tour offers a unique perspective on all...
Established in 2003, Insider Tour offers a unique perspective on all things Russian - history, architecture, arts, and present day life. All tours are conducted by experienced career tour guides with your unique interests matched with your tour guide's area of expertise. Fully licensed. No visa required for cruise guests. We also offer Moscow tours.
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TripAdvisor Reviewer Highlights

Read all 328 reviews
Visitor rating
  • 306
    Excellent
  • 21
    Very good
  • 1
    Average
  • 0
    Poor
  • 0
    Terrible
Most recent review
Moscow and st. Petersburg

I had such a wonderful experience with that guys. I have been with my friends in Saint Petersburg and Moscow. Great service , professional guide, fine food and amazing city tour... read more

5 of 5 starsReviewed March 4, 2015
Евгений Ш
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328 Reviews from our TripAdvisor Community

Date | Rating
  • Danish first
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed March 4, 2015 NEW

I had such a wonderful experience with that guys. I have been with my friends in Saint Petersburg and Moscow. Great service , professional guide, fine food and amazing city tour around . I really appreciate that! See you next year.

Was this review helpful? Yes
Seattle, Washington
1 review
5 of 5 stars Reviewed February 15, 2015

I couldn't have asked for a better St. Petersburg experience; Insider Tour and our guide, Valentina, set up the our private tour in a way that best fit our schedule (we were cruising with Holland America and needed to get back to the ship early to pick up our daughter from the kids' club). For example, we mostly hit the... More 

Was this review helpful? Yes
spb_insider, Manager at Insider Tour, responded to this review

Thank you for this review! We are delighted to hear that the tour met all your expectations. Looking forward to welcoming you again! Jenya More 

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
9 attraction reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2015

Having visited St Petersburg before using the standard crise ship excursions we wanted to do something different. Main idea was to spend much longer than is usual inside the Hermitage , have a visit to the Peter and Paul fortress and a walk round the centre of the city. It was not feasible to arrange it ourselves as we would... More 

Was this review helpful? Yes
spb_insider, Manager at Insider Tour, responded to this review

Thank you very much for the review! Looking forward to welcoming you again in our beautiful city! Jenya More 

San Diego, California
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 13, 2015

We were on a Celebrity cruise and only had a short time in St. Petersburg. I contacted Insider Tours on line. They took care of everything and met us at the ship. It was just my husband and I, a driver and tour guide. We were able to see the major sites and customize what we wanted to see. The... More 

Was this review helpful? Yes 1
spb_insider, Manager at Insider Tour, responded to this review

Thank you very much for the review! We are delighted to hear that you liked our tour, guide and driver. We also notied that we came short of a 5-star rating which we always srive for, therefore please let us know what we could improve on for the benefit of our future clients. Your feedback is invaluable as we are... More 

Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed February 9, 2015

The private tour provided was very good. The person in charge was very professional. She spoke Spanish, our native language. We felt comfortable during the entire journey and we learnt so much about SP. This was a one day tour, and a shuttle car was joining us great part of the day. I strongly recommend the Inside Tour services for... More 

Was this review helpful? Yes
spb_insider, Manager at Insider Tour, responded to this review

Thank you for your excellent review and the recommendations! We are very glad that you liked our service. Jenya More 

Roslyn, New York
1 review
5 of 5 stars Reviewed February 9, 2015

Insider Tour was AMAZING and made our visit to St. Petersburg beyond memorable. They were extremely professional, highly responsive on email, helpful in planning, on time and lovely! I highly recommend them, in particular Marina, our guide. We saw everything and more, learned from her knowledge, saw the sites, but also got an insiders look at Russia. It was non... More 

Was this review helpful? Yes
spb_insider, Manager at Insider Tour, responded to this review

Thank you for taking your time to leave these review about our services and Marina. I will pass her your kind words. Please visit us again if you have a chance! Jenya More 

Toronto, Canada
1 review
5 of 5 stars Reviewed February 8, 2015

Inside Tours arranged all our three days tours, as per our schedule. MARINA our fabulous tour guide, was professional and able to answer all our questions on the history of this wonderful city and then some. Her driver always managed to drop and pick,us up right at the front door of all sites.....this sure helped as there is so much... More 

Was this review helpful? Yes
spb_insider, Manager at Insider Tour, responded to this review

Thank you for such a detailed review abour our services! Marina is indeed one of our best guides, she is very helpful. I will pass your kind words to her. We appreciate your recommendations! Please visit us again! Jenya More 

Brisbane, Queensland, Australia
Senior Contributor
29 reviews 29 reviews
12 attraction reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 6, 2015

We visited St Petersburg and Moscow as independent tourists in June 2014. As well as tours we did organize our accommodation and free time ourselves. In both cities we organized tours via Insider Tours, and were very impressed. We tailored the tours to suit our interests, starting with 3 days of touring St Petersburg. We had a personal guide, Katerina,... More 

Was this review helpful? Yes 2
spb_insider, Manager at Insider Tour, responded to this review

Thank you very much for kind words about our services and tour guides! I'm very happy to read that you had great time in St Petersburg and Moscow, the most beautiful cities in Russia. Please visit us again i you have a chance! Jenya More 

Contributor
12 reviews 12 reviews
9 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 5, 2015

The company were very helpful when we wished to tailor our schedule to take in some extra places and organised a logical tour for us. We had 7 days in St Petersburg and spent the first 4 of them with Insider tours. Our guides and drivers were fantastic. It was a holiday weekend when we arrived and without a guide... More 

Was this review helpful? Yes
spb_insider, Manager at Insider Tour, responded to this review

Thank you for this amazing 5-star review ! We are very delighted to hear that you spent 4 days with us and liked our services! Jenya More 

Perrineville, New Jersey
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 31, 2015

On our recent Baltic Cruise we were advised by the cruise line that it is best to take a tour offered by the ship rather than a local tour company due to the restrictions on tourist travel in Russia. I can tell you that if you book with a reliable local tour company you are far better off. INSIDER TOURS... More 

Was this review helpful? Yes 4
spb_insider, Manager at Insider Tour, responded to this review

Thank you for such kind words about our company ! I'm very happy that you enjoyed your time touring with us . I'm sure this review is very helpful for our future clients. Thank you again! Jenya More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?