We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 77A, Jalan Sultan Sulaiman, Kuala Terengganu, Malaysia
Phone Number: (609) 626 2020
Website

TripAdvisor Reviewer Highlights

Read all 9 reviews
Visitor rating
  • 1
    Excellent
  • 2
    Very good
  • 0
    Average
  • 2
    Poor
  • 4
    Terrible
Incompetent desk but at least very expensive

We found the website of this so called travel agency and decided to go there and book a tour. As already written by others the desk staff is unbelievable incompetent. They didn't... read more

2 of 5 starsReviewed November 3, 2014
Benjamin N
Add Photo Write a Review

9 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Sydney
Senior Contributor
45 reviews 45 reviews
13 attraction reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 11, 2015

Booked a day tour to the Terrapin Conservation Centre and the Sekayu Waterfall. The tour was excellent and we had a really good time at both the turtle conservation centre and swimming at the waterfall. Our tour guide Yanie was great, which is why we have given then 4/5. The booking process however was not as straight forward as I... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 3, 2014

We found the website of this so called travel agency and decided to go there and book a tour. As already written by others the desk staff is unbelievable incompetent. They didn't know what tours they have and just showed us their website. They don't have a map (luckily I brought my own) and they don't really help you except... More 

Was this review helpful? Yes 2
liège
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 31, 2014

We stupidly followed LP's advice while staying in Kuala Terengganu to use this travel agent to book a local tour. The front desk staff was hopeless. Poor English, not able to provide a single information that would not already be available on their website, slow and generally speaking incompetent. When I paid cash, the girl went away to recount the... More 

Was this review helpful? Yes 3
Bandar Seri Begawan, Brunei Darussalam
Contributor
16 reviews 16 reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 18, 2014

I think like a lot of people, you are likely to use this tour company because of it's declarations of brilliance in the current Lonely Planet. I booked the Firefly tour (no reviews of it on TA that I could find) and wished I'd checked out the tour company on TA first! It was by far and away the most... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2013 via mobile

Last week we faced a really unfriendly front desk crew of Ping Anchorage when we were trying to book a 3D2N trip to Perhentian Island in Terengganu Malaysia. Before we went to their office in kuala terengganu, we had called their office. There is a lady addressing us. She had done a very thorough job in explaining everything that we... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed October 18, 2012

Our group enjoyed our trip to Kota Bharu and Perhentian very much. Everything went on smoothly without any hiccups eg meals at the local restaurants, hotel check-in, etc. 1. The coach driver, Abang Tahir is courteous and friendly. The coach is maintained well and clean. 2. The meals we had at all the restaurants were delicious except for the dinner... More 

Was this review helpful? Yes
usa
Top Contributor
221 reviews 221 reviews
102 attraction reviews
169 helpful votes 169 helpful votes
1 of 5 stars Reviewed September 19, 2011

Earlier this year, I booked a number of private day trips with Ping Anchorage and wire transferred a 50% deposit approximately four months before we expected to travel. The money arrived at their bank and specified their bank account number. When five weeks had passed and Ping Anchorage claimed that they could not access the money from their bank, I... More 

Was this review helpful? Yes 18
alex_lee68, Manager at Ping Anchorage - Day Tours, responded to this review

Thank you for posting your comments. I am sorry to hear that your comments are very different information to our understanding. According to our records, you have sent the payment to us which had been addressed beneficiary to Maybank (M) Berhad and these should be renamed to Ping Anchorage Travel & Tours Sdn Bhd. Since the error, the bank unable... More 

Travelers who viewed Ping Anchorage - Day Tours also viewed

Kuala Terengganu, Terengganu
Kuala Terengganu, Terengganu
 
Kuala Terengganu, Terengganu
Kuala Terengganu, Terengganu
 

Been to Ping Anchorage - Day Tours? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Ping Anchorage - Day Tours staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?