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Ping Anchorage - Day Tours

77A, Jalan Sultan Sulaiman, Kuala Terengganu, Malaysia
(609) 626 2020
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8 reviews from our community

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Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Reviewer
3 reviews 3 reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 3, 2014

We found the website of this so called travel agency and decided to go there and book a tour. As already written by others the desk staff is unbelievable incompetent. They didn't know what tours they have and just showed us their website. They don't have a map (luckily I brought my own) and they don't really help you except... More 

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liège
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2014

We stupidly followed LP's advice while staying in Kuala Terengganu to use this travel agent to book a local tour. The front desk staff was hopeless. Poor English, not able to provide a single information that would not already be available on their website, slow and generally speaking incompetent. When I paid cash, the girl went away to recount the... More 

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Bandar Seri Begawan, Brunei Darussalam
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 18, 2014

I think like a lot of people, you are likely to use this tour company because of it's declarations of brilliance in the current Lonely Planet. I booked the Firefly tour (no reviews of it on TA that I could find) and wished I'd checked out the tour company on TA first! It was by far and away the most... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2013 via mobile

Last week we faced a really unfriendly front desk crew of Ping Anchorage when we were trying to book a 3D2N trip to Perhentian Island in Terengganu Malaysia. Before we went to their office in kuala terengganu, we had called their office. There is a lady addressing us. She had done a very thorough job in explaining everything that we... More 

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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed October 18, 2012

Our group enjoyed our trip to Kota Bharu and Perhentian very much. Everything went on smoothly without any hiccups eg meals at the local restaurants, hotel check-in, etc. 1. The coach driver, Abang Tahir is courteous and friendly. The coach is maintained well and clean. 2. The meals we had at all the restaurants were delicious except for the dinner... More 

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usa
Top Contributor
181 reviews 181 reviews
72 attraction reviews
151 helpful votes 151 helpful votes
1 of 5 stars Reviewed September 19, 2011

Earlier this year, I booked a number of private day trips with Ping Anchorage and wire transferred a 50% deposit approximately four months before we expected to travel. The money arrived at their bank and specified their bank account number. When five weeks had passed and Ping Anchorage claimed that they could not access the money from their bank, I... More 

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alex_lee68, Manager at Ping Anchorage - Day Tours, responded to this review

Thank you for posting your comments. I am sorry to hear that your comments are very different information to our understanding. According to our records, you have sent the payment to us which had been addressed beneficiary to Maybank (M) Berhad and these should be renamed to Ping Anchorage Travel & Tours Sdn Bhd. Since the error, the bank unable... More 

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  • Will you pick up and drop off at my hotel?
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