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Reaching Out Arts and Crafts

#1 of 332 Shopping in Hoi An
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Address: #103 Nguyen Thai Hoc Str., Hoi An 84510, Vietnam
Phone Number: +84 510 3910 168
Website
Description: Reaching Out is a social enterprise, training and employing persons with...
Reaching Out is a social enterprise, training and employing persons with disabilities. Our artisans create beautiful gifts of high quality from tea ware patterned after that used by the Imperial family in Hue to elegant table ware and bedspreads of colourful silks. Our silver jewellery is designed in-house by our staff and made right on the premises. Customers are invited to visit the workshop which is right behind the retail store to watch how their purchases have been made. Our staff are willing to answer your questions and of course can tell you the details of the processes by which your gifts are crafted. They will also proudly show you to our Tea House, where you can experience a cup of coffee or tea, served in the traditional Vietnamese manner by our speech and hearing impaired staff.
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TripAdvisor Reviewer Highlights

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Amazing!

What a magical space they have created here. It is great to see a company creating a sustainable income for those with different abilities. We got many souvenirs for ourselves and... read more

5 of 5 starsReviewed May 16, 2015
HannArdy
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410 Reviews from our TripAdvisor Community

Date | Rating
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English first
Senior Contributor
34 reviews 34 reviews
16 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 16, 2015

What a magical space they have created here. It is great to see a company creating a sustainable income for those with different abilities. We got many souvenirs for ourselves and for friends and family here. It feels a lot better to purchase things from here than it did to buy a ridiculous fake handbag. Loved it! Have told everyone... More 

Was this review helpful? Yes
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this review

We are lucky to have you as an ambassador! Thanks for sharing the good news review! More 

Townsville, Australia
Top Contributor
54 reviews 54 reviews
12 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 14, 2015

Purchasing a gift from Reaching Out Arts and Crafts is certainly a gift that gives twice. Not only are the gifts in this shop of very good quality and value for money accompanied by excellent friendly customer service, this shop employs physically impaired persons as crafts men and women who create the gifts. It's nice to know that you are... More 

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jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this review

Happy to read your review ....for two reasons; you had such a good experience AND that you intend to return to Hoi An and the Reaching Out Arts and Crafts Shop! More 

Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 14, 2015

Loved the handmade goods and the service was excellent. We bought quite a few items here and the staff were very helpful. I cannot speak highly enough of this place.

Was this review helpful? Yes
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this review

Our team work very well together. The skilled and creative crafts people are confident that their partners on the sales floor know their merchandise and have excellent customer service skills. Thank you for the review and support. More 

Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

I LOVED this shop! The products were of really high quality and had the added benefit of knowing it was for a good cause. Reaching Out produces very unique homeware and jewellery products that set it apart from the other shops in Hoi An. A great shop to visit if you want something you're going to treasure rather than the... More 

Was this review helpful? Yes
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this review

It is really nice to hear from customers who mention the lasting quality of our goods and the memories one takes home from the Reaching Out Arts and Crafts Shop. Thank you. More 

Ho Chi Minh City, Vietnam
Senior Reviewer
9 reviews 9 reviews
6 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

A lovely little shop with all proceeds going to a great cause! The merchandise is beautiful and well crafted. It is more expensive than many of the other souvenir shops in HoiAn, but keep in mind that this is because the craftspeople are paid a fair/living wage.

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jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this review

Thank you for sharing your appreciation of our operating principles. More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
6 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 2, 2015

an amazing collection of artists work for the privilege of possibly taking home as your very own special memory of a very worthwhile business concept. make sure you take time to stop and enjoy.

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jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this review

As the years go by, we are seeing more and more customer who are making responsible buying decisions and who appreciate the aims of our social enterprise. Thank you. More 

Brisbane, Australia
Contributor
20 reviews 20 reviews
11 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 30, 2015

Reaching out is a fair trade arts and craft shop, supporting differently abled artisans, some of whom work in the workshop on the premises. The prices obviously aren't rock bottom, but still good value for hand worked jewellery, ceramics and textiles. The items for sale are glorious, and would probably cost half of what I would expect to pay in... More 

Was this review helpful? Yes 1
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this review

Thank you for letting others know about your positive experience at the Reaching Out Arts and Crafts shop. I hope that the sales staff were able to help you narrow down your choices to the most appropriate items AND I hope that they suggested that our shipping services are reliable, in case suitcase capacity was limiting your choices! More 

Senior Reviewer
8 reviews 8 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

A wonderful shop in Hoi An that employs disabled artists, Very high quality items ( jewellery, textiles, pottery, silk items etc in a beautiful old Hoi An building with lovely staff who work very hard to help you despite their disabilities. A well worthwhile shop to buy local items which truly support disabled adults. I loved shopping here,

Was this review helpful? Yes
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this review

Your review ..so eloquently put...is indeed a feather in our cap! Since the inception of the Reaching Out family of social enterprises, we have prided ourselves on two things. Firstly, that our quality would be consistent and products unique and secondly that our staff of differently abled people would be well trained, well compensated and empowered. In 15 years we... More 

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2015

My husband and I bought a set of hand painted plates from Reaching Out at the end of January, and shipped them home to New York. We just received them (as promised, in the 2-3 month window for shipping by boat) and they were meticulously packed, so don't be afraid to ship items home from Reaching Out! The plates are... More 

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jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this review

We really appreciate your review and encouragement to other travellers to have good shipped home. It is after all the only way to get a tea service set home! So glad that you treated yourself to some of our unique gifts. Thanks for the positive review. More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2015

I found out about Reaching Out from an internet search for ethical shops in Hoi An. What we discovered when we entered the shop was a wonderful range of products that were beautiful and of a very good quality. The objective of the enterprise and practice of employing who they do gives it additional gravitas but honestly the quality of... More 

Was this review helpful? Yes
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this review

As a Volunteer with Reaching Out my duties include responding to reviews on TA. ...a lovely way to stay in touch with our customers and their feedback. Your review was so eloquent...thanks for your thoughtful insights into the purpose of our social enterprise and the welcome "thumbs up" about our product quality More 

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