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Address: 25 Quackenbush Sq., Albany, NY 12207
Phone Number: 518-434-0405
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TripAdvisor Reviewer Highlights

Read all 21 reviews
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Most recent review
Begin Your Tour Of Albany Here!

Great exhibits on the history of Albany, along with the most comprehensive visitor assistance by far in Albany! The staff is outstanding and feel free to ask them anything! They... read more

5 of 5 starsReviewed March 4, 2015
Moomus
,
Lewiston, New York
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21 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Lewiston, New York
Top Contributor
109 reviews 109 reviews
20 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 4, 2015

Great exhibits on the history of Albany, along with the most comprehensive visitor assistance by far in Albany! The staff is outstanding and feel free to ask them anything! They have free maps, brochures, a walking tour brochure, and a great gift shop and planetarium open weekends. A great naval exhibit as well. Spend at least one hour here!

Was this review helpful? Yes
Kinderhook, New York
Senior Contributor
28 reviews 28 reviews
7 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014

Nice place to get an overview of the city and history. Always friendly people here. Full of interesting displays and free information.

Was this review helpful? Yes
Queensland, Australia
Top Contributor
109 reviews 109 reviews
38 attraction reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 20, 2014

We were visiting friends and family in Albany for three days and were encouraged by my brother in law to go to the Visitors Centre. We were very glad we did as I found it so interesting. I was born in Albany and my parents had lived their whole lives in the area so I was familiar with much of... More 

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Bribie Island, Australia
Top Contributor
399 reviews 399 reviews
170 attraction reviews
190 helpful votes 190 helpful votes
5 of 5 stars Reviewed October 31, 2014

We arrived around 4.55 as the place was getting ready to close. We were welcomed by a smiling female staff member who was not in a rush to leave. She took time to answer all of our questions, provide maps and local information. Couldn't have asked for more. We were only in Albany for 2 nights - 2 days so... More 

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Woking, England
Top Contributor
110 reviews 110 reviews
47 attraction reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed September 21, 2014

The exhibit about Albany was interesting. The girl on the desk wasn't as well informed as I had hoped.

Was this review helpful? Yes 1
Arlington, Virginia
Senior Contributor
38 reviews 38 reviews
12 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 20, 2014

Guy at the desk was super helpful. Went over the stuff we should see and stuff we shouldn't. Was a lot of information.

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Cortland, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 27, 2014

Our tour guide Peter was a savior to our ever failing plans during our reunion. The Brown Coach company sent an driver whom didn't know Albany, with a false itinerary. We finally got to Peter half an hour late and he gave us the best tour in the amount of time he had left. He actually had a tad more... More 

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On The Road
Contributor
15 reviews 15 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 24, 2014

What a great place to visit in Albany New York, A great little trinket shop, Great musem area awesome ambiance. A perfect place to see some history. We love you Subbie and staff...

Was this review helpful? Yes 1
Wisconsin
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 21, 2014

The visitors center has a small gallery to explore as well as a memorial room for the USS Albany. The complex also includes one of Albany's first residences that has been converted to a pub.

Was this review helpful? Yes 2
Ballston Lake
Senior Contributor
35 reviews 35 reviews
11 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 2, 2014

Nicely laid out, very informative and friendly welcoming Staff. I had no idea of USS Albany with its long history, the gift shop was nicely set out and we will go again.

Was this review helpful? Yes 1

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?