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Address: 25 Quackenbush Sq., Albany, NY 12207
Phone Number: 15184340405
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Recommended length of visit: <1 hour
Description: The Albany Heritage Area Visitors Center offers visitors access to...
The Albany Heritage Area Visitors Center offers visitors access to information seven days a week. Our knowledgeable staff can answer visitor inquiries and we are well stocked with travel brochures about the capital region of New York State. We also offer an informative exhibit about the history of the city of Albany, we are home to the Henry Hudson Planetarium, and our gift shop is full of unique Albany items and locally made products. Print versions of self-guided walking tours are available year round. Special events, school programs, and an audio-visual orientation to the city are designed to provide an introduction to Albany's rich heritage and diverse culture. The Albany Heritage Area comprises all of downtown Albany and is one of 18 Heritage Areas and Corridors in New York State that preserve, interpret, and promote special places in the Empire State. Standard Hours of Operation (April - November): Monday-Friday, 9 a.m.-4 p.m. Saturday, 10 a.m.-3 p.m. Sunday, 11 a.m.-3 p.m. Winter Hours of Operation (December - March): Monday-Friday, 9 a.m.-3 p.m. Saturday, 10 a.m.-3 p.m. Sunday, 11 a.m.-3 p.m. The Visitors Center is located at the intersection of Broadway and Clinton Avenue in downtown Albany at the I-787 ramp at the Clinton Avenue exit. At the bottom of the exit ramp, turn right onto Broadway. The Visitors Center is located to your immediate right. Car Parking: Pass the Visitors Center and take first right onto Spencer Street. Follow Spencer Street to the end and bear right following the signs for Visitors Center Parking. FREE Visitors Center parking is located under the Clinton Avenue Exit ramp (by posted signs) on a first come-first served basis as noted. If the spaces are filled, metered parking is available in the main lot as follows: $1 per hour Monday - Friday, 8am - 5pm Free after 5pm, Monday - Friday ($5 evenings when there is an event at the Palace Theatre) Free parking Saturday and Sunday Payment may be made with quarters, dimes, nickels, Visa, MasterCard and CDTA Swiper card To enter the building from the parking lot, follow the pedestrian walkway to the double glass doors.
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Get ideas about where to go, what to do and how to organize your time in the state Capitol and surrounding area. Staff is helpful and the available literature is informative.

4 of 5 starsReviewed July 27, 2015
Felicia B
,
Fort Pierce, Florida
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24 Reviews from our TripAdvisor Community

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English first
Fort Pierce, Florida
Level Contributor
250 reviews
105 attraction reviews
common_n_attraction_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed July 27, 2015

Get ideas about where to go, what to do and how to organize your time in the state Capitol and surrounding area. Staff is helpful and the available literature is informative.

Was this review helpful? Yes
Warrington, United Kingdom
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 31, 2015

This is a bit hidden away - you don't see it from the road, but persevere & it's a little gem. Has a lovely little museum showing you the history of Albany, which really tells you a lot in a small space. The desk is manned by a lovely lady who is interested in you & your visit & knows... More 

Was this review helpful? Yes 1
Sonoma, California
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 30, 2015

leWe were very happy to have gone to the Visitors center. Very good display of all the history of Albany. The woman who worked there was very informative and helpful. Don,t miss going there

Was this review helpful? Yes 1
Lewiston, New York
Level Contributor
136 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed March 4, 2015

Great exhibits on the history of Albany, along with the most comprehensive visitor assistance by far in Albany! The staff is outstanding and feel free to ask them anything! They have free maps, brochures, a walking tour brochure, and a great gift shop and planetarium open weekends. A great naval exhibit as well. Spend at least one hour here!

Was this review helpful? Yes 1
Kinderhook, New York
Level Contributor
28 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

Nice place to get an overview of the city and history. Always friendly people here. Full of interesting displays and free information.

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Queensland, Australia
Level Contributor
164 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed November 20, 2014

We were visiting friends and family in Albany for three days and were encouraged by my brother in law to go to the Visitors Centre. We were very glad we did as I found it so interesting. I was born in Albany and my parents had lived their whole lives in the area so I was familiar with much of... More 

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Bribie Island, Australia
Level Contributor
475 reviews
207 attraction reviews
common_n_attraction_reviews_1bd8 215 helpful votes
5 of 5 stars Reviewed October 31, 2014

We arrived around 4.55 as the place was getting ready to close. We were welcomed by a smiling female staff member who was not in a rush to leave. She took time to answer all of our questions, provide maps and local information. Couldn't have asked for more. We were only in Albany for 2 nights - 2 days so... More 

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Woking, England
Level Contributor
119 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed September 21, 2014

The exhibit about Albany was interesting. The girl on the desk wasn't as well informed as I had hoped.

Was this review helpful? Yes 1
Arlington, Virginia
Level Contributor
48 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 20, 2014

Guy at the desk was super helpful. Went over the stuff we should see and stuff we shouldn't. Was a lot of information.

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Cortland, New York
Level Contributor
15 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 27, 2014

Our tour guide Peter was a savior to our ever failing plans during our reunion. The Brown Coach company sent an driver whom didn't know Albany, with a false itinerary. We finally got to Peter half an hour late and he gave us the best tour in the amount of time he had left. He actually had a tad more... More 

Was this review helpful? Yes 1

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