We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 51 South Pearl Street, Albany, NY 12207 (Formerly the Pepsi Arena)
Phone Number: 518-487-2000
Website
Description: This multipurpose civic center hosts musical performances, ice shows...
This multipurpose civic center hosts musical performances, ice shows, trade shows and is home to the AHL River Rats, NLP Attack and the Siena Saints MAAC basketball team.
read more

TripAdvisor Reviewer Highlights

Read all 98 reviews
Visitor rating
  • 32
    Excellent
  • 38
    Very good
  • 19
    Average
  • 4
    Poor
  • 5
    Terrible
Most recent review
Eric Church Concert

The sound in the venue was great and our seats in section 106 were excellent. There was a nice selection of food, beers and cocktails to choose from also. This is the first place... read more

4 of 5 starsReviewed March 17, 2015
Brookis08
,
Tupper Lake, New York
Add Photo Write a Review

98 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Tupper Lake, New York
Senior Contributor
32 reviews 32 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2015

The sound in the venue was great and our seats in section 106 were excellent. There was a nice selection of food, beers and cocktails to choose from also. This is the first place I've been to that the bathroom lines weren't a mile long! That's a plus!

Was this review helpful? Yes
Lewiston, New York
Top Contributor
109 reviews 109 reviews
20 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 7, 2015

Staff was most wonderful and helpful here! Seating was very comfortable in the club level towards watching the MAAC Basketball Tournament in March. Please note that the restrooms here are located downstairs, and are not on the level of the arena.

Was this review helpful? Yes
Albany, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 19, 2015

The sound was so distorted, it was the the worse I have ever heard from a large arena, won't be going back there for anything to do with music!!!

Was this review helpful? Yes
Albany, New York
Top Contributor
109 reviews 109 reviews
41 attraction reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 5, 2015

We've been going here for years. It is perfect. The big groups and names stop here and you can see them from every seat! The acoustics have improved over the years with groups better adapting to the smaller sized building. Ticket takers and security are improved.a Lots of parking. Fast exit if you know where. Check the Empire State plaza... More 

Was this review helpful? Yes
Quakertown, Pennsylvania
Senior Contributor
28 reviews 28 reviews
11 attraction reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 21, 2014

Arena is very difficult to get around. The bathrooms are downstairs and you really need to pay attention because everything looks the same.

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
10 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 6, 2014

A great place to various events but we went for a Albany Devils Hockey game. Venue has a big city feel with great viewing from all areas. Enjoyed ourselves! Parking is also very convenient.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

Albany will never equal NYC; but the Times Union Center is a Great place to visit. I was on business so my time was limitied but i did manage to take in as much as I could in my alloted time

Was this review helpful? Yes
Poughkeepsie, New York, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 2, 2014

Went with a friend to a concert. Had a great time. Only thing to complain about is the people standing in front of us and we could not see much. Besides that, the location of the Times Union Center is great and is a nice arena .

Was this review helpful? Yes
NJ
Top Contributor
89 reviews 89 reviews
17 attraction reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 19, 2014

Visited for a Pop Warner Cheer Comp. Pretty cool lay out and venue. I'd love to catch a hockey game here. Only had 2 issue with staff. Soda went flat at one of the stands and the employees got into a fight over it. Was very unprofessional. The one men's room smelled terrible, like a sewage backup or something. Was... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 24, 2014

When in n.y my friend's and I went to one of Joyce Meyers free conferences It was at the times union center it was huge and just around the corner from our hotel. we had a wonderful time. And when in n.y again we or I will definetly see who is playing their that I like and attend. I had... More 

Was this review helpful? Yes

Travelers who viewed Times Union Center also viewed

 

Been to Times Union Center? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Times Union Center and other visitors
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Times Union Center staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?