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Crossgates Mall

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Address: 1 Crossgates Mall Road, Albany, NY 12203
Phone Number: 518.869.9565
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Today
10:00 am - 9:00 pm
Closed now
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Hours:
Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 63 reviews
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  • 19
    Excellent
  • 30
    Very good
  • 11
    Average
  • 1
    Poor
  • 2
    Terrible
Large mall with many stores and cinema

Crossgates has a nice variety of stores and places to eat. There are anchor stores like J.C. Penny, Macys, Lord and Taylor, Burlington, and Dicks. Recently the tile flooring has... read more

4 of 5 starsReviewed September 1, 2015
Cac1234
,
Germantown, New York

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63 Reviews from our TripAdvisor Community

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English first
Germantown, New York
Level Contributor
211 reviews
122 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed September 1, 2015 NEW

Crossgates has a nice variety of stores and places to eat. There are anchor stores like J.C. Penny, Macys, Lord and Taylor, Burlington, and Dicks. Recently the tile flooring has been updated and there are now more comfortable seating areas around the mall as well.

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Latham, New York
1 review
5 of 5 stars Reviewed August 30, 2015 NEW

I don't drive, but for years I've longed to experience the thrill of riding in a Lamborghini. And now, thanks to your terrific Groupon offer, you've made my dream a reality. Each surge of acceleration took my breath away! Absolutely the most exciting car ride on earth. Don't think I'll ever stop smiling. And with the video, I'll be able... More 

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Clifton Park, New York
Level Contributor
25 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 3, 2015

Crossgates has seen so Many changes in the past few years. Since Colonie center go a major face lift, to keep up its been doing the same. Crossgates has become more more modern and popular. More and more up and coming stores are being added plus entertainment and good dining options. Can't wait to see where it ends up!

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Rochester, New York
Level Contributor
1,924 reviews
567 attraction reviews
common_n_attraction_reviews_1bd8 632 helpful votes
5 of 5 stars Reviewed July 28, 2015

I've only been in one other mall as big and as classy as this one. It really is superb fro all aspects, including size, quality and variety of stores, cleanliness, and availability of unique stores not found in other locations. It has lots of theaters, "attractions" (like miniature "Glow Golf," and lots more to keep you interested for hours on... More 

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Albany, New York
Level Contributor
50 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 25, 2015

Crossgates has undergone a wonderful upgrade. New stores, new eateries, new atmosphere. Great for families to shop, youth to meet, children to whine they want everything they see. Definitely recommend it.

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Noida, India
Level Contributor
43 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed May 28, 2015

Awesome mall with many dining options and many places to fulfill your shopping needs. many good brands and stores under one roof.

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Boston
Level Contributor
251 reviews
120 attraction reviews
common_n_attraction_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed May 22, 2015

The mall is huge and not that well signposted. The cinema complex has 18 cinemas showing a good selection of movies.

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1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 21, 2015 via mobile

So o usually my visits here are good. Today was well up until my buffalo chicken sandwhich I ordered came out raw. After I told the server I was told it would be comped and theyed cook another one. They cooked me a new one didn't come out in a togo like I asked, and it wasn't even the same... More 

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Albany, New York
Level Contributor
60 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed March 31, 2015

This mall has been through several peaks and declines iver the past 20+ years. I'd say things are again on the upswing with most store fronts occupied with desired chains and the welcome return of Lord & Taylor. It's nice that Dave & Busters came in and a bowling alley/lounge is on the way. I'm enjoying this mall again and... More 

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albany ny
Level Contributor
109 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed March 3, 2015

There are 18 movie theaters,so all the current movies are playing.The movies start about 11am and run until late evening. Cocession stand offers many types of foods ans drinks. Theather is always clean. and seats are comfortable.

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