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Crossgates Mall

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Address: 1 Crossgates Mall Road, Albany, NY 12203
Phone Number: 518.869.9565
Website
Today
10:00 am - 9:00 pm
Open now
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Hours:
Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 60 reviews
Visitor rating
  • 18
    Excellent
  • 28
    Very good
  • 11
    Average
  • 1
    Poor
  • 2
    Terrible
Improved

This mall has been through several peaks and declines iver the past 20+ years. I'd say things are again on the upswing with most store fronts occupied with desired chains and the... read more

4 of 5 starsReviewed March 31, 2015
jcp250
,
Albany, New York

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60 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Rochester, New York
Level Contributor
1,888 reviews
556 attraction reviews
common_n_attraction_reviews_1bd8 625 helpful votes
5 of 5 stars Reviewed July 28, 2015 NEW

I've only been in one other mall as big and as classy as this one. It really is superb fro all aspects, including size, quality and variety of stores, cleanliness, and availability of unique stores not found in other locations. It has lots of theaters, "attractions" (like miniature "Glow Golf," and lots more to keep you interested for hours on... More 

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Albany, New York
Level Contributor
50 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 25, 2015

Crossgates has undergone a wonderful upgrade. New stores, new eateries, new atmosphere. Great for families to shop, youth to meet, children to whine they want everything they see. Definitely recommend it.

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Noida, India
Level Contributor
43 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 28, 2015

Awesome mall with many dining options and many places to fulfill your shopping needs. many good brands and stores under one roof.

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Boston
Level Contributor
245 reviews
120 attraction reviews
common_n_attraction_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed May 22, 2015

The mall is huge and not that well signposted. The cinema complex has 18 cinemas showing a good selection of movies.

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1 review
1 of 5 stars Reviewed April 21, 2015 via mobile

So o usually my visits here are good. Today was well up until my buffalo chicken sandwhich I ordered came out raw. After I told the server I was told it would be comped and theyed cook another one. They cooked me a new one didn't come out in a togo like I asked, and it wasn't even the same... More 

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Albany, New York
Level Contributor
60 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed March 31, 2015

This mall has been through several peaks and declines iver the past 20+ years. I'd say things are again on the upswing with most store fronts occupied with desired chains and the welcome return of Lord & Taylor. It's nice that Dave & Busters came in and a bowling alley/lounge is on the way. I'm enjoying this mall again and... More 

Was this review helpful? Yes 1
albany ny
Level Contributor
102 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed March 3, 2015

There are 18 movie theaters,so all the current movies are playing.The movies start about 11am and run until late evening. Cocession stand offers many types of foods ans drinks. Theather is always clean. and seats are comfortable.

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Utica, NY
Level Contributor
378 reviews
85 attraction reviews
common_n_attraction_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed January 11, 2015

One of the better malls in upstate New York. Lots of different options for shopping regardless of what you are looking for.

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Al Jubail, Saudi Arabia
Level Contributor
37 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 7, 2014

In weekends most expats don't know what to do in a new area. This is a good place as it has nice collections of shops including App Store. You could easily spend a day here entertaining your family. What I didn't like in the mall was the smell of some fried kitchens in the ground floor!

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Level Contributor
15 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 15, 2014

I love this area of NEW York. The mall is excellent with a good atmosphere lots of stores and food. Good link to getting there by bus or car.

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Additional Information about Crossgates Mall

Address: 1 Crossgates Mall Road, Albany, NY 12203
Phone Number: 518.869.9565
Location: United States  >  New York (NY)  >  Albany
Open Hours:
Sunday 10:00 am - 6:00 pm
Monday 10:00 am - 9:00 pm
Tuesday 10:00 am - 9:00 pm
Wednesday 10:00 am - 9:00 pm
Thursday 10:00 am - 9:00 pm
Friday 10:00 am - 9:00 pm
Saturday 10:00 am - 9:00 pm

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?