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Crossgates Mall

Address: 1 Crossgates Mall Road, Albany, NY 12203
Phone Number: 518.869.9565
Website
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76%
Type: Malls, Shopping & Fashion
Attraction details
Type: Malls, Shopping & Fashion
Hours:
Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm

Hotels near Crossgates Mall

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50 reviews from our community

Visitor rating
    13
    25
    10
    1
    1
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Utica, NY
Top Contributor
260 reviews 260 reviews
67 attraction reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 11, 2015

One of the better malls in upstate New York. Lots of different options for shopping regardless of what you are looking for.

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Pittsfield, Massachusetts
Senior Contributor
34 reviews 34 reviews
3 attraction reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 7, 2014

In weekends most expats don't know what to do in a new area. This is a good place as it has nice collections of shops including App Store. You could easily spend a day here entertaining your family. What I didn't like in the mall was the smell of some fried kitchens in the ground floor!

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Contributor
15 reviews 15 reviews
13 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

I love this area of NEW York. The mall is excellent with a good atmosphere lots of stores and food. Good link to getting there by bus or car.

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Hempstead, New York
Top Contributor
107 reviews 107 reviews
23 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 23, 2014

We had dinner at a really nice restaurant and shopped at Best Buy for a computer without leaving the mall.

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Albany, New York
Top Contributor
56 reviews 56 reviews
14 attraction reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 6, 2014

I'm a lifelong resident of Albany, and so I've been to this mall countless times. In the past 10 or so years, I've watched it go downhill. Empty store fronts, sketchy kiosks, multiple dollar stores and "newsstands," "cash for gold" places, random gift shops, T-shirt screening shops. You know, the kinds of places that make you think the mall is... More 

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Connecticut
Top Contributor
79 reviews 79 reviews
22 attraction reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 1, 2014

many shopping options..never saw security..boys from the hood loiter and and make young Caucasian girls uncomfortable

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NY
Top Contributor
116 reviews 116 reviews
18 attraction reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 23, 2014

The only bad thing I can say about this mall is that for some it might be TOO big....it has just about every store I frequent.

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Cortland, New York
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2014

Took Sister-In -Law there for her Birthday recently. Was very satisfied with service. Waitress was very personable and willing to help. Was knowledgeable of specials and menu. Teased the waitress about meal being free for her Birthday. Did bring her a complimentary dessert. Had great time. Expect to visit there, again. Food came out in a reasonable time and was... More 

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Contributor
13 reviews 13 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 8, 2014 via mobile

If you are thinking about dropping 200.00 on sneakers don't buy them here. They give you a very hard time with returns especially a manager named Justin. Very poor attitude.

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New Windsor, New York
Top Contributor
82 reviews 82 reviews
12 attraction reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 3, 2014

A lot of stores - some common to all malls & many didn't recognize. Very clean easy to walk thru. Middle part re-doing flooring but didn't take away from walking around. Dick's Forever 21 froyo D&B's Verizon were places we visited, stopped in some unknown stores pleasantly surprised. Good food court. Even teens walking around were not rowdy or rude... More 

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Questions & Answers

Questions? Get answers from Crossgates Mall staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?