We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crossgates Mall

Address: 1 Crossgates Mall Road, Albany, NY 12203
Phone Number: 518.869.9565
Website
Improve this listing
74%
Ranked #1 of 3 Shopping in Albany
Type: Malls, Shopping
Attraction details

Hotels near Crossgates Mall

Write a Review

47 reviews from our community

Visitor rating
    12
    23
    10
    1
    1
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Contributor
15 reviews 15 reviews
13 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

I love this area of NEW York. The mall is excellent with a good atmosphere lots of stores and food. Good link to getting there by bus or car.

Was this review helpful? Yes
Hempstead, New York
Top Contributor
96 reviews 96 reviews
20 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 23, 2014

We had dinner at a really nice restaurant and shopped at Best Buy for a computer without leaving the mall.

Was this review helpful? Yes
Albany, New York
Top Contributor
56 reviews 56 reviews
14 attraction reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 6, 2014

I'm a lifelong resident of Albany, and so I've been to this mall countless times. In the past 10 or so years, I've watched it go downhill. Empty store fronts, sketchy kiosks, multiple dollar stores and "newsstands," "cash for gold" places, random gift shops, T-shirt screening shops. You know, the kinds of places that make you think the mall is... More

Was this review helpful? Yes
Connecticut
Top Contributor
75 reviews 75 reviews
22 attraction reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 1, 2014

many shopping options..never saw security..boys from the hood loiter and and make young Caucasian girls uncomfortable

Was this review helpful? Yes 1
NY
Top Contributor
113 reviews 113 reviews
18 attraction reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 23, 2014

The only bad thing I can say about this mall is that for some it might be TOO big....it has just about every store I frequent.

Was this review helpful? Yes
Cortland, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2014

Took Sister-In -Law there for her Birthday recently. Was very satisfied with service. Waitress was very personable and willing to help. Was knowledgeable of specials and menu. Teased the waitress about meal being free for her Birthday. Did bring her a complimentary dessert. Had great time. Expect to visit there, again. Food came out in a reasonable time and was... More

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 8, 2014 via mobile

If you are thinking about dropping 200.00 on sneakers don't buy them here. They give you a very hard time with returns especially a manager named Justin. Very poor attitude.

Was this review helpful? Yes
New Windsor, New York
Top Contributor
57 reviews 57 reviews
7 attraction reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 3, 2014

A lot of stores - some common to all malls & many didn't recognize. Very clean easy to walk thru. Middle part re-doing flooring but didn't take away from walking around. Dick's Forever 21 froyo D&B's Verizon were places we visited, stopped in some unknown stores pleasantly surprised. Good food court. Even teens walking around were not rowdy or rude... More

Was this review helpful? Yes
Albany, New York
Senior Contributor
27 reviews 27 reviews
4 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 29, 2014

This mall has a lot of stores with more opening up all the time. I'm really excited for Lord and Taylor to open! Parking is pretty easy to find.

Was this review helpful? Yes
Fort Lauderdale, Florida
Senior Contributor
46 reviews 46 reviews
4 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 20, 2014

Large mall with many great stores. If you don't have a lot of time and need something specific it's best to find the correct entrance nearest to what you are looking for, otherwise, you can waste time searching.

Was this review helpful? Yes 1

Travelers who viewed Crossgates Mall also viewed

 

Been to Crossgates Mall? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing