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Crossgates Mall

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Address: 1 Crossgates Mall Road, Albany, NY 12203
Phone Number: 518.869.9565
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10:00 am - 9:00 pm
Open now
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Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 65 reviews
Visitor rating
  • 21
  • 30
    Very good
  • 11
  • 1
  • 2
Large mall with many stores and cinema

Crossgates has a nice variety of stores and places to eat. There are anchor stores like J.C. Penny, Macys, Lord and Taylor, Burlington, and Dicks. Recently the tile flooring has... read more

4 of 5 starsReviewed September 1, 2015
Germantown, New York

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65 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Palm Coast, Florida
Level Contributor
125 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This mall is really a good size mall. You will find great brands like Victoria Secret , Coach etc in this mall. The parking lot is huge. Great place to do some shopping, go to a movie or have a bite to eat.

Thank MariaCFC
Hyde Park, New York
Level Contributor
162 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed September 20, 2015

The crossroads of Albany have a great mall with lots of choices and lots of nooks and crannies that should be explored for just the right find. Stores get moved around and new ones should be going in too, in time for the holiday season. Typical on a Saturday, it was busy but didn't seem too crowded... There is an... More 

Thank KEP12538
Germantown, New York
Level Contributor
213 reviews
122 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed September 1, 2015

Crossgates has a nice variety of stores and places to eat. There are anchor stores like J.C. Penny, Macys, Lord and Taylor, Burlington, and Dicks. Recently the tile flooring has been updated and there are now more comfortable seating areas around the mall as well.

Thank Cac1234
Latham, New York
1 review
5 of 5 stars Reviewed August 30, 2015

I don't drive, but for years I've longed to experience the thrill of riding in a Lamborghini. And now, thanks to your terrific Groupon offer, you've made my dream a reality. Each surge of acceleration took my breath away! Absolutely the most exciting car ride on earth. Don't think I'll ever stop smiling. And with the video, I'll be able... More 

Thank Richard S
Clifton Park, New York
Level Contributor
25 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 3, 2015

Crossgates has seen so Many changes in the past few years. Since Colonie center go a major face lift, to keep up its been doing the same. Crossgates has become more more modern and popular. More and more up and coming stores are being added plus entertainment and good dining options. Can't wait to see where it ends up!

Thank Casey C
Rochester, New York
Level Contributor
2,070 reviews
618 attraction reviews
common_n_attraction_reviews_1bd8 666 helpful votes
5 of 5 stars Reviewed July 28, 2015

I've only been in one other mall as big and as classy as this one. It really is superb fro all aspects, including size, quality and variety of stores, cleanliness, and availability of unique stores not found in other locations. It has lots of theaters, "attractions" (like miniature "Glow Golf," and lots more to keep you interested for hours on... More 

Thank Larry W
Albany, New York
Level Contributor
52 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 25, 2015

Crossgates has undergone a wonderful upgrade. New stores, new eateries, new atmosphere. Great for families to shop, youth to meet, children to whine they want everything they see. Definitely recommend it.

Thank Librada P
Noida, India
Level Contributor
44 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed May 28, 2015

Awesome mall with many dining options and many places to fulfill your shopping needs. many good brands and stores under one roof.

Thank travel_ticker
Level Contributor
268 reviews
128 attraction reviews
common_n_attraction_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed May 22, 2015

The mall is huge and not that well signposted. The cinema complex has 18 cinemas showing a good selection of movies.

Thank MS06
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 21, 2015 via mobile

So o usually my visits here are good. Today was well up until my buffalo chicken sandwhich I ordered came out raw. After I told the server I was told it would be comped and theyed cook another one. They cooked me a new one didn't come out in a togo like I asked, and it wasn't even the same... More 

1 Thank Chefc22

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