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Crossgates Mall

Certificate of Excellence
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Address: 1 Crossgates Mall Road, Albany, NY 12203
Phone Number: 518.869.9565
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10:00 am - 6:00 pm
Open now
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Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 70 reviews
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  • 23
  • 33
    Very good
  • 11
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Crossgates Mall

Really easy to find, right off the NorthWay. There is a variety of stores in the mall, with the big staple stores that people drive 2+ hours to get to. There is plentiful parking... read more

4 of 5 starsReviewed 1 week ago

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70 Reviews from our TripAdvisor Community

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Level Contributor
158 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Really easy to find, right off the NorthWay. There is a variety of stores in the mall, with the big staple stores that people drive 2+ hours to get to. There is plentiful parking all around the mall. The food court is open with big picture windows overlooking the parking lot, and a variety of different food selections. It seems... More 

Thank xglamourkillsx
Adrian, Michigan
Level Contributor
1,881 reviews
521 attraction reviews
common_n_attraction_reviews_1bd8 703 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is one of the ubiquitous malls that dot the map across the country. Some people like them and some don't. I like going to the good ones every now and again. The selection of shops and restaurants in this mall is pretty good and the atmosphere is actually fairly enjoyable. It is a two-level facility with JC Penney's, Lord... More 

Thank Debbie K
Albany, New York
Level Contributor
240 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Crossgates offers many of the stores I shop in for family gifts: Pottery Barn & Kids, Banana Republic, Gap, Macy's, Old Navy, etc. In addition, The Standard is a nice choice of restaurant if you want to escape the madness. There are also faster offerings for food if you want that. There are several children's stores which is nice and... More 

Thank Sheila L
Miller Place, New York
Level Contributor
276 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

Located immediately off I-87, the crossgates mall has plenty to offer! Movie theaters, a gym, Macy's, JC Penny's, lord and Taylor, Dave and Busters, plenty of specialty shops and great restaurants. Don't pass up Texas de Brazil! Also ruby Tuesday's, Johnny Rockets and the Standard!

Thank danfriedmanmd
Palm Coast, Florida
Level Contributor
204 reviews
117 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed November 20, 2015 via mobile

This mall is really a good size mall. You will find great brands like Victoria Secret , Coach etc in this mall. The parking lot is huge. Great place to do some shopping, go to a movie or have a bite to eat.

Thank MariaCFC
Hyde Park, New York
Level Contributor
167 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed September 20, 2015

The crossroads of Albany have a great mall with lots of choices and lots of nooks and crannies that should be explored for just the right find. Stores get moved around and new ones should be going in too, in time for the holiday season. Typical on a Saturday, it was busy but didn't seem too crowded... There is an... More 

Thank KEP12538
Germantown, New York
Level Contributor
227 reviews
123 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed September 1, 2015

Crossgates has a nice variety of stores and places to eat. There are anchor stores like J.C. Penny, Macys, Lord and Taylor, Burlington, and Dicks. Recently the tile flooring has been updated and there are now more comfortable seating areas around the mall as well.

Thank Cac1234
Latham, New York
1 review
5 of 5 stars Reviewed August 30, 2015

I don't drive, but for years I've longed to experience the thrill of riding in a Lamborghini. And now, thanks to your terrific Groupon offer, you've made my dream a reality. Each surge of acceleration took my breath away! Absolutely the most exciting car ride on earth. Don't think I'll ever stop smiling. And with the video, I'll be able... More 

Thank Richard S
Clifton Park, New York
Level Contributor
30 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 3, 2015 via mobile

Crossgates has seen so Many changes in the past few years. Since Colonie center go a major face lift, to keep up its been doing the same. Crossgates has become more more modern and popular. More and more up and coming stores are being added plus entertainment and good dining options. Can't wait to see where it ends up!

Thank Casey C
Rochester, New York
Level Contributor
2,168 reviews
638 attraction reviews
common_n_attraction_reviews_1bd8 695 helpful votes
5 of 5 stars Reviewed July 28, 2015

I've only been in one other mall as big and as classy as this one. It really is superb fro all aspects, including size, quality and variety of stores, cleanliness, and availability of unique stores not found in other locations. It has lots of theaters, "attractions" (like miniature "Glow Golf," and lots more to keep you interested for hours on... More 

Thank Larry W

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