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The Spa Secret

Certificate of Excellence
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Address: Komp. Nagoya Garden Phase I | Blok D No. 1-2-3, Riau Islands Province, Indonesia
Phone Number: +62 778 423123
Website
Description: Located just across from the Nagoya Hills Shopping Centre and The Hills...
Located just across from the Nagoya Hills Shopping Centre and The Hills Hotel, The Spa Secret is truly a one stop spa destination for the busy city dwellers to set their hectic minds away and unwind in coziness.We present only natural ingredients, the purest aromatherapy oils and premium herbs with the rituals and methods that have been proven to be the most effective physical and spiritual heals. From our Traditional Herbal Spa that uses uniquely Indonesian herb “Bali Boreh” to The Secret Wine Spa that uses grape for body scrub and red wine for bathe. Without a doubt, we are offering a wide variety of treatments you can choose from.Other in-house services and treatments offered include body massage treatments, foot spa, face treatments, manicure and pedicure, waxing, ear candling therapy and hair treatments.
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TripAdvisor Reviewer Highlights

Read all 246 reviews
Visitor rating
  • 117
    Excellent
  • 89
    Very good
  • 24
    Average
  • 9
    Poor
  • 7
    Terrible
Most recent review
Overall Good experience

I have been visiting spa secret continuously when I visit Batam. Every single time is a pleasant visit as the staff are always warm natured and treated my friends, family and... read more

4 of 5 starsReviewed March 27, 2015
shabstereign
via mobile
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246 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
1 review
4 of 5 stars Reviewed March 27, 2015 NEW via mobile

I have been visiting spa secret continuously when I visit Batam. Every single time is a pleasant visit as the staff are always warm natured and treated my friends, family and myself well. The place is consistently well-kept too and I have been there for quite a number of years. They have many rooms available so I can bring many... More 

Was this review helpful? Yes
Singapore, Singapore
1 review
4 of 5 stars Reviewed March 24, 2015 NEW

1st time visiting the place, decided to give it a try after reading many gd reviews. Indeed a wonderful experience with my wife. Online booking was made prior to the visit with prompt response and confirmation, no hassle. My wife and I enjoyed the ambience from the moment we entered, the whole experience makes you care less about the price... More 

Review collected in partnership with this attraction

Was this review helpful? Yes
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2015 NEW

Feel very "WOW"....Yes! Im talking about everything - start to the end..from the receptionist, to the ambience, masseuse was so attentive to your needs..facilities were superb (even provide prayer room for the Muslim) and till we step out fr the door, we were accompanied. Fantastic (*satisfied*)

Review collected in partnership with this attraction

Was this review helpful? Yes 1
Singapore
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 24, 2015 NEW via mobile

Friendly staff and good service My usual spa place whenever I'm in Batam Easy to book via their website and reply received with regard to fixing appointment was prompt

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed March 24, 2015 NEW via mobile

Probably my fifth time at spa secret.. Better than the other spas which I have tired in batam.. Love the 2.5 hour spa.

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
4 attraction reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 21, 2015

Went to this spa based on TripAdvisor rating. Should say this is one of the best spas in Batam. The staff were polite and professional. Pricing wise it was reasonable as I compared it with Singapore. $90 for a 3hr spa is not bad. Massage was good as well. They did the massage first followed by scrub, steam bath, applied... More 

Was this review helpful? Yes 3
1 review
1 of 5 stars Reviewed March 21, 2015 via mobile

After hearing the positive feedback on spa secret, I decided to give it a try. Indeed the spa was good. However my nightmare came when I did my manicure and pedicure. The staff was so rough and unprofessional and cut my finger and toe's skin. And she even have the audacity to say that it's due to my dry skin?!... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 19, 2015 via mobile

Really enjoyed the couple session esp. its our 1st time at Spa Secret. Wld definitely recommend my frens & family. We'll be back 😊

Was this review helpful? Yes 2
Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015 via mobile

Very professional and polite staffs. Thankful that they have good male masseuse. Hubby enjoyed it very much. Awesome service and facilities. Will definitely recommend this to others!

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed March 11, 2015 via mobile

The staff very friendly and helpful and overall their service is very good and excellent. Well keep it up, will definitely come again for the next visit. All the best The Spa Secret..

Was this review helpful? Yes

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?