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The Spa Secret

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Address: Komp. Nagoya Garden Phase I | Blok D No. 1-2-3, Riau Islands Province, Indonesia
Phone Number: +62 778 423123
Website
Description: Located just across from the Nagoya Hills Shopping Centre and The Hills...
Located just across from the Nagoya Hills Shopping Centre and The Hills Hotel, The Spa Secret is truly a one stop spa destination for the busy city dwellers to set their hectic minds away and unwind in coziness.We present only natural ingredients, the purest aromatherapy oils and premium herbs with the rituals and methods that have been proven to be the most effective physical and spiritual heals. From our Traditional Herbal Spa that uses uniquely Indonesian herb “Bali Boreh” to The Secret Wine Spa that uses grape for body scrub and red wine for bathe. Without a doubt, we are offering a wide variety of treatments you can choose from.Other in-house services and treatments offered include body massage treatments, foot spa, face treatments, manicure and pedicure, waxing, ear candling therapy and hair treatments.
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TripAdvisor Reviewer Highlights

Read all 254 reviews
Visitor rating
  • 119
    Excellent
  • 94
    Very good
  • 25
    Average
  • 9
    Poor
  • 7
    Terrible
Fantastic

Book quick spa for 4 person and when we reached there we decided to add 2 more but due to the spa being fully book, we are unable to do so. It is best to do a booking in advance... read more

Review collected in partnership with this attraction

4 of 5 starsReviewed April 23, 2015
,
Singapore, null, Singapore
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254 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore, null, Singapore
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2015 NEW

Book quick spa for 4 person and when we reached there we decided to add 2 more but due to the spa being fully book, we are unable to do so. It is best to do a booking in advance in order not to disappoint yourself. Overall, the treatment was great and the service done by the therapist was very... More 

Review collected in partnership with this attraction

Was this review helpful? Yes
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2015

We went there for the spa, it was all good except that we felt that the massage time slot was a bit short. The jacuzzi was also a little unfriendly as my friend is a bit short, hence she could not enjoy herself in the tub as there is no handle for her to hold on too. Overall, the experience... More 

Review collected in partnership with this attraction

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
18 attraction reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 12, 2015

We were just scouting around and by chance we had slots available without any prior booking made. My partner ended up getting bruises from the foot reflexology the next day. But I chided him for not telling the masseur to soften his massage. Payment needed before treatment starts. Please, tell the masseur if it's too painful.

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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

Me n my husband went there for spa.. I took 2.5 hrs of balinese spa and my husband took 2 hrs of massage. I emailed them to arrange for a male staff to attent to my husband and everything was arrange smoothly...

Was this review helpful? Yes 4
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2015

PROS:- 1. Excellent customer service. Email response was fast. The moment i arrived, i got served and assigned a masseuse after confirming my package. 2. Facilities are new and products used so far so good no negative effects on my skin. CONS:- 1. Package price is a little bit expensive.

Was this review helpful? Yes
Singapore, Singapore
1 review
4 of 5 stars Reviewed April 7, 2015

This was our first time and was sceptical after reading the recent review on a customer losing a mobile phone during the spa treatment. However, after experiencing it myself, I realised that it could be the negligence of the customer him/herself becoz every spa room is equipped with a locker for individual customer and there is no way that you... More 

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Top Contributor
96 reviews 96 reviews
26 attraction reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed April 3, 2015

This was our second time here, this time just for facial and it was great again! This is a consistently good spa. But don't forget to book!

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 29, 2015

Everything ok but maybe the therapists can speak simple english. Please have better face padding as doing 2.5hrs spa lying face down is very painful and also elderly customers climbing up the stairs to the top floor cause strains to the knees .Hope i can see vast changes when i come again next time soon.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed March 27, 2015

I have been visiting spa secret continuously when I visit Batam. Every single time is a pleasant visit as the staff are always warm natured and treated my friends, family and myself well. The place is consistently well-kept too and I have been there for quite a number of years. They have many rooms available so I can bring many... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed March 24, 2015

1st time visiting the place, decided to give it a try after reading many gd reviews. Indeed a wonderful experience with my wife. Online booking was made prior to the visit with prompt response and confirmation, no hassle. My wife and I enjoyed the ambience from the moment we entered, the whole experience makes you care less about the price... More 

Review collected in partnership with this attraction

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?