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The Spa Secret

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Address: Komp. Nagoya Garden Phase I | Blok D No. 1-2-3, Riau Islands Province, Indonesia
Phone Number: +62 778 423123
Website
Description: Located just across from the Nagoya Hills Shopping Centre and The Hills...
Located just across from the Nagoya Hills Shopping Centre and The Hills Hotel, The Spa Secret is truly a one stop spa destination for the busy city dwellers to set their hectic minds away and unwind in coziness.We present only natural ingredients, the purest aromatherapy oils and premium herbs with the rituals and methods that have been proven to be the most effective physical and spiritual heals. From our Traditional Herbal Spa that uses uniquely Indonesian herb “Bali Boreh” to The Secret Wine Spa that uses grape for body scrub and red wine for bathe. Without a doubt, we are offering a wide variety of treatments you can choose from.Other in-house services and treatments offered include body massage treatments, foot spa, face treatments, manicure and pedicure, waxing, ear candling therapy and hair treatments.
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TripAdvisor Reviewer Highlights

Read all 271 reviews
Visitor rating
  • 129
    Excellent
  • 99
    Very good
  • 25
    Average
  • 10
    Poor
  • 8
    Terrible
First try

My daughter & I took a back to back spa. Full body spa & continue to foot spa. The treatment was great... The transition from 1 spa to the other was confusing as no one guided us... read more

Review collected in partnership with this attraction

4 of 5 starsReviewed May 27, 2015
,
Singapore, Singapore
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271 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore, Singapore
1 review
4 of 5 stars Reviewed May 27, 2015 NEW

My daughter & I took a back to back spa. Full body spa & continue to foot spa. The treatment was great... The transition from 1 spa to the other was confusing as no one guided us where to go or give directions. For a moment, we were in a state of lost. It wasn't a good feelin.

Review collected in partnership with this attraction

Was this review helpful? Yes
Singapore, Singapore
1 review
5 of 5 stars Reviewed May 26, 2015 NEW

I had the most enjoyable experience at the Spa. My appointment was at 1pm but i came at 1245 and the customer service people made sure our rooms were ready by 1250. Super efficient and the masseuse was professional. I came out of the spa feeling super refreshed. Will definitely come back for my next massage session. :)

Review collected in partnership with this attraction

Was this review helpful? Yes
singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2015 NEW

great experienced. service is tip top. the masseus there are experienced, polite well mannered. Ambiance is fantastic, calming and soothing

Review collected in partnership with this attraction

Was this review helpful? Yes 1
Singapore
1 review
5 of 5 stars Reviewed May 26, 2015 NEW

My group was received so warmly...there was a slight glitch in our reservation but they were quick to resolve it and before we knew it we were all in our rooms having our massages. The spa is really clean and nice. So peaceful to just relax and unwind. Definitely value for money and the staff were excellent...have recommended the spa... More 

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Was this review helpful? Yes
Singapore, Singapore
1 review
5 of 5 stars Reviewed May 26, 2015 NEW

The best & only spa I will go in Batam. Staffs were all friendly and very welcoming. Well done! :)))

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SINGAPORE
1 review
4 of 5 stars Reviewed May 26, 2015 NEW

The body massage was very very good, but I cannot say the same for their facial. Their facial could at least be a little better.

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Was this review helpful? Yes
Singapore, Singapore
2 reviews
4 of 5 stars Reviewed May 22, 2015

Overall their herbal spa treatment is quite good. Thumb-ups for their massage too. The air-cond was too cold at some point, but the staff is quite observant and she adjusted the temperature. Will come back again definitely!

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Contributor
17 reviews 17 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 16, 2015

It is very important that people book in advance for the myriad of services they provide. It is expensive compared to other spas but it is really cheaper than singapore and it is worth your money. For mani/pedi request for Rani. She is the expert, the setback is that when i asked them last minute to give me a slot... More 

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Senior Contributor
45 reviews 45 reviews
9 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 12, 2015

2nd time visit with 4 of my cousins. Paid for coffee, honey & tradisional spa treatment-2 1/2 hours. All the staff were polite & friendly. Nice ambience. Enjoyed every stroke from the massage therapist. Great services. Will definitely come back.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 12, 2015

Its such a waste that they dont have any couple package. They do have couple rooms though which u can request upon arrival. The massage and ambience was ok. The price was quite affordable. Wouldnt mind coming again the next time.

Was this review helpful? Yes 1

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?