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Address: Water Park Boulevard | Citraraya, Surabaya, Indonesia
Phone Number: +62 31 744 1155
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TripAdvisor Reviewer Highlights

Read all 94 reviews
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  • 14
    Excellent
  • 33
    Very good
  • 32
    Average
  • 9
    Poor
  • 6
    Terrible
It was great, but...

Visited this place again after several years.. and it disappointed me. Nearly 6-7 years ago, when this place was still relatively new, Ciputra Waterpark had amazing rides... read more

3 of 5 starsReviewed December 20, 2015
lovadlina
,
Tangerang, Indonesia
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94 Reviews from our TripAdvisor Community

Traveler rating
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Tangerang, Indonesia
Level Contributor
55 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 20, 2015

Visited this place again after several years.. and it disappointed me. Nearly 6-7 years ago, when this place was still relatively new, Ciputra Waterpark had amazing rides, clean place.. A fun and interesting place. But, now, it seems poorly maintained. Please bring back our good ol' days.

Helpful?
Thank lovadlina
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 22, 2015 via mobile

We were dissapointed with the cleanlines and poor maintanance of the pool. This place was not suitable and safe to play with kids. We can see there are mold everywhere even in the kids pool area. I saw grass grew in the corner of the kids pool play area. the stair was slippery and some of the hand rail was... More 

Helpful?
1 Thank Novi V
Surabaya, Indonesia
Level Contributor
54 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed September 18, 2015

heard good things about this place and had been wanting to bring my kids there swimming for long time, when we got there boy were we surprised , the place is a total mess beyond expectation. we left without even to bother making our way to the changeroom.

Helpful?
1 Thank iswahyudi a
Surabaya, Indonesia
Level Contributor
66 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed August 18, 2015

I was really surprised with the entrance fee of IDR 150.000,- per person. It is too expensive for a waterpark...especially with its current condition. The facilities are worn out and the water condition is very dirty. What made me really upset was the water playground ! It is not safe for kids...wooden bridges are steep and slippery, hand rail is... More 

Helpful?
3 Thank rendyas
Surabaya, Indonesia
Level Contributor
73 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed July 9, 2015

Mini version of waterboom. No food and drink from outside but the food price inside was reasonable, for example french fries for IDR 11.000, instant noodle for IDR 10.000, etc. Very crowded on peak season (mid year holiday or Idul Fitri holiday or Christmas-New Year holiday). Cheaper tickets sold at some travel agent or in "a mini van agent" around... More 

Helpful?
Thank dewikartini
Surabaya, Indonesia
Level Contributor
13 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 6, 2015

Not well maintained. Facilities are worn out everywhere. Doesn't reflect the reputation of the founder.

Helpful?
1 Thank Junaidi F
Surabaya, Indonesia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 24, 2015

Water was not clean, could see dirt inside water. Shower was very hard to press so my family did not have a clean shower after swimming which resulted in skin disease after that. Food was not good since I doubt hygiene of their kitchen food stall.

Helpful?
2 Thank Jessica C
Level Contributor
86 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed May 31, 2015 via mobile

When you have nothing to do in Surabaya you can go here although the maintenance has dropped. The water isnt even clear anymore it has a little bit of green-yellowish color. The rides are fun, given that there is only 3 worth to count. 3 hours is enough time there for playing throughout the park as it is fairly small.... More 

Helpful?
Thank Maria T
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 23, 2015

We took our 2 daughters here and wished we hadn't. The place is dirty, tired, run down, needs total refurbishment. The water in most of the pools is not clean, it is a milky white colour. There is rotting woodwork on some of the slides, they just don't look safe. Green mould runs down the walls, leaking pipes create unintentional... More 

Helpful?
5 Thank Tim C
Surabaya, Indonesia
Level Contributor
30 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 17, 2015

the waterpark is very good and this is the biggest in town. the commissional tickets around IDR 150K the location is in west surabaya, far from surabaya city center

Helpful?
Thank rhiiyy2106

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?