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Address: Main street Gili Trawangan, Sanur, Denpasar, Bali, Indonesia
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    Terrible
Ok service, old and dirty boat

We travelled from Sanur to Nusa Lembongan with Ocean Star. The boat was looking really old and dirty (the floors and seats) and we had to go inside without our shoes.. Staff was... read more

3 of 5 starsReviewed October 6, 2014
JuliaJB88
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67 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 6, 2015

The most deadliest trip awaiting an explosion was aboard that oceanstar months before it went up now another explosion We used Gill cat but put on oceanstar ,the super fuel was everywhere the bilge full the back floor awash cupping fuel out for 20mins, the cabin more vapour then that of a petrol sniffers cup head ache in 10 mins,... More 

Was this review helpful? Yes 1
Victoria, Canada
Senior Contributor
26 reviews 26 reviews
9 attraction reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed January 9, 2015

My sister and I booked the "Lembongan Island Day Package" with Ocean Star so that we could have a memorable end to the trip and experience some amazing snorkeling on our last day in Bali. The package also included a number of interesting extra activities. Everything about this day was a huge disappointment, WELL below the first class experience we... More 

Was this review helpful? Yes 2
Singapore, Singapore
Contributor
11 reviews 11 reviews
4 attraction reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 31, 2014

This is so terrible! The fast boat was atrociously late and the staff were not apologetic at all! We bought tickets for the 11am ferry from gili air to bali padang bai. But at 1030am when we checked in, they told us that the boat would be reaching at 1130am. Eventually, we boarded the boat only at 1230pm! The staff... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 13, 2014

When I bought the ticket in Sanur I first had to wait for a two hours and with finally 30 minutes to departure they told me that the boat suddenly was full and that I had to take the next one (one hour later). I protested and then they got me a seat on a different boat but then I... More 

Was this review helpful? Yes 1
New Delhi, India
Top Contributor
130 reviews 130 reviews
53 attraction reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed October 24, 2014

The transfer from Bali to harbor was smooth and as per schedule. Once you reach the harbor, you wait at a restaurant and no one gives you any timelines or talks to you. You just wait.It would have been better if we started a little later from Bali instead of standing and waiting outside a restaurant at the harbor. The... More 

Was this review helpful? Yes 1
Munich, Germany
Reviewer
5 reviews 5 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 20, 2014

We booked two trips at Ocean Star, one to Lembongan and the other to Padang Bai. Everything went as planned, very smoothly with nice guides and drivers.

Was this review helpful? Yes 1
Top Contributor
52 reviews 52 reviews
16 attraction reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 6, 2014

We travelled from Sanur to Nusa Lembongan with Ocean Star. The boat was looking really old and dirty (the floors and seats) and we had to go inside without our shoes.. Staff was friendly and the trip was organized really well but the boat was disturbing our relaxed day.

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Golden Beach, Australia
Top Contributor
74 reviews 74 reviews
3 attraction reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed September 19, 2014

Quick easy & on time service, friendly crew carried our bags & assisted us on the boat. Good price return from Sanur to Lembongan

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Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 12, 2014 via mobile

Good transport from hotel (on time and safe) The boat trip to Lembongan was fast and uneventful although a little rough. However the 'tours' booked with them were lacking and lunch was very basic. It could have been greatly improved with some interaction and information from the the 'guides' and a better location and facilities for lunch. It was an... More 

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Amsterdam
Contributor
14 reviews 14 reviews
7 attraction reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 24, 2014

We went from Kuta, Bali to Gili Trawangan. Upon arrival we found a great host that was honest enough that they charged us DOUBLE for the trip. It's Indonesia and I'm a tourist so I expect to pay a bit too much but 600k instead of 300k is just awful. Besides that; the pickup from the hotel was an hour... More 

Was this review helpful? Yes 1

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Additional Information about Ocean Star Express

Address: Address: Main street Gili Trawangan, Sanur, Denpasar, Bali, Indonesia
Location: Asia  >  Indonesia  >  Bali  >  Denpasar  >  Sanur

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?