Rocky Fast Day Cruise
Rocky Fast Day Cruise
4.5
7:00 AM - 10:00 PM
Monday
7:00 AM - 10:00 PM
Tuesday
7:00 AM - 10:00 PM
Wednesday
7:00 AM - 10:00 PM
Thursday
7:00 AM - 10:00 PM
Friday
7:00 AM - 10:00 PM
Saturday
7:00 AM - 10:00 PM
Sunday
7:00 AM - 10:00 PM
Full view
About
Rocky Fast Cruise, The Best Way to Lembongan Island. Your satisfaction is our concern. 4 Daily Transfer everyday, pick up and drop off services, insurance coverage.
Sanur, Indonesia
Awards
Travelers' Choice
2023
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Rocky Fast Day Cruise
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
762 reviews
Excellent
476
Very good
167
Average
35
Poor
16
Terrible
68
MDR888
Horsley Park, Australia15 contributions
Feb 2020
Rocky's fast boat service is an excellent way to get from Denpasar, Bali, to Nusa Lembongan or Nusa Ceningan. They have a full service, offering pick up from hotel or airport and drop off to your hotel or designated point. The boat trip lasts about 40 minutes. They handle your baggage for you. It's best to ask your hotel to organise the service for you. Cost is about 500,000Rp (plus 75,000Rp for airport drop-off - no extra charge to Kuta or Seminyak). If you are making your own way to the boat, be aware that Rocky's does NOT depart from Sanur anymore (as mentioned on many websites). It has its own marina at Serangan, not far from Denpasar airport.
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jantal W
Perth, Australia3 contributions
Nov 2022 • Friends
Rocky Cruises were excellent!
We had planned way in advance as it was a group of 8 for our 50th birthdays so we had to be organised. We were staying in lembongan at the end of our holiday. With so many companies and of recent nightmare posts, we made sure we researched as much as we could & it came down to reviews, times, as they were pretty comparable on prices. We also made sure we arrived and departed before 11.00am while it was calmer and swell not too big.
Rocky cruises had fabulous reviews and we know why. Everything went very smoothly from beginning to end. Always contactable. They offered free transfers to and from both ends and airports/villas etc, which was brilliant and needed.
I was very nervous as it was planned months in advance. Also returning to the mainland some of us going on different ferry times to villas and airport. I had printed our emails just in case things got mixed up but from beginning to end they had all noted different schedules,ferries , and transfers and even last minute a couple of our friends had last minute flight changes and they slotted them into the others as well as transfer to hotel even checking as we were driving off to make sure they still didn’t need the airport. We also booked a private half day snorkelling package with them. Included free transfer to and from our villa, water, snorkeling equipment, towels and lunch at the end It was brilliant! We all felt safe and it absolutely topped off our holiday. We also hired our mopeds through rocky cruises when we got there.
Overall they were just fabulous and would definitely recommend and use them again when we go back! Excellent service!
We had planned way in advance as it was a group of 8 for our 50th birthdays so we had to be organised. We were staying in lembongan at the end of our holiday. With so many companies and of recent nightmare posts, we made sure we researched as much as we could & it came down to reviews, times, as they were pretty comparable on prices. We also made sure we arrived and departed before 11.00am while it was calmer and swell not too big.
Rocky cruises had fabulous reviews and we know why. Everything went very smoothly from beginning to end. Always contactable. They offered free transfers to and from both ends and airports/villas etc, which was brilliant and needed.
I was very nervous as it was planned months in advance. Also returning to the mainland some of us going on different ferry times to villas and airport. I had printed our emails just in case things got mixed up but from beginning to end they had all noted different schedules,ferries , and transfers and even last minute a couple of our friends had last minute flight changes and they slotted them into the others as well as transfer to hotel even checking as we were driving off to make sure they still didn’t need the airport. We also booked a private half day snorkelling package with them. Included free transfer to and from our villa, water, snorkeling equipment, towels and lunch at the end It was brilliant! We all felt safe and it absolutely topped off our holiday. We also hired our mopeds through rocky cruises when we got there.
Overall they were just fabulous and would definitely recommend and use them again when we go back! Excellent service!
Written November 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pip N
2 contributions
Oct 2022 • Couples
We booked online and for your first booking we got 20% off so they were cheaper than other companies and we went with them based on other people’s reviews.
Communication with them was clear and easy. We opted not to have the hotel transfer as we would have incurred additional costs.
The team were well organised and the journey was smooth there and back, neither of our boats were fully packed which was really nice and seems to be unheard of for these transfers.
On the way to Nusa Lembongan they shuttled us from their main office down to the harbour and let us leave our main bags at their office whilst we waited.
On the way back however we arrived on the sand and when we asked if we could be shuttled back up to the main office we were told no so were left to walk but it turned out not to be too far. We were very grateful to the main office staff who allowed us to use their wifi in order to make contact with our airbnb and book a gojek due to the boat arriving later than anticipated.
We would recommend them!
Communication with them was clear and easy. We opted not to have the hotel transfer as we would have incurred additional costs.
The team were well organised and the journey was smooth there and back, neither of our boats were fully packed which was really nice and seems to be unheard of for these transfers.
On the way to Nusa Lembongan they shuttled us from their main office down to the harbour and let us leave our main bags at their office whilst we waited.
On the way back however we arrived on the sand and when we asked if we could be shuttled back up to the main office we were told no so were left to walk but it turned out not to be too far. We were very grateful to the main office staff who allowed us to use their wifi in order to make contact with our airbnb and book a gojek due to the boat arriving later than anticipated.
We would recommend them!
Written October 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tina W
Western Australia242 contributions
Jan 2020
We have used Rocky several times over the years however the experience this time was terrible and we certainly won’t be repeating it. Trip over, boat left 45mins late, really unsure why, unless they were waiting for late walk ins. Boat now pulls in at the Mangrove area, where you have to walk around 300metres on a moving jetty. Really! The whole process of then taking you through the middle of the island along with getting to and from the boat adds another hour to the journey. They just don’t seem to care about packing you in like sardines with your luggage, surf boats on peoples legs, just ridiculous. They also have no respect for people’s luggage, throwing it around, really really bad service.
Trip back, we ran out of petrol, so boat was pitching and tossing, another rocky boat towed us, and they refueled at sea. People were all coming to the back of the boat feeling seasick. The boat on the trip back was tiny with every seat taken, surfboards in front of the small toilet, so if you needed it bad luck. How can you not put enough fuel in for a trip you make many times a day.
So they may have had a good reputation once, but it’s slowly sinking, I won’t use again, lots of boat operators still drop you off at the beachfront go with them.
They have a beach club where the boat docks on NL perhaps the drop off point is because of this, but the whole set up is a joke.
Trip back, we ran out of petrol, so boat was pitching and tossing, another rocky boat towed us, and they refueled at sea. People were all coming to the back of the boat feeling seasick. The boat on the trip back was tiny with every seat taken, surfboards in front of the small toilet, so if you needed it bad luck. How can you not put enough fuel in for a trip you make many times a day.
So they may have had a good reputation once, but it’s slowly sinking, I won’t use again, lots of boat operators still drop you off at the beachfront go with them.
They have a beach club where the boat docks on NL perhaps the drop off point is because of this, but the whole set up is a joke.
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liam cooper
2 contributions
Jan 2020 • Family
Absolutely horrible transportation to and from Nusa Lembongan. Trip #1 petrol leaking from the roof onto passengers and damaging skin and $300 worth of baggage with little to no apologies to customers. Trip #2 forgot to fill up fuel tank and we we stranded at sea waiting for refuel boat to arrive with no conversation between captain and passengers, overall adding an extra 35 minutes to our trip with multiple people feeling ill. It’s safe to say it’s the last time we will be travelling with Rocky!
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sylvia K
1 contribution
Oct 2022 • Family
You will get wet feet from getting on and off the boat, but you know that in advance and all the rest was fine. We paid for the return-ticket including hotel pickup and drop off to Amed, which is a little bit more expensive but saves you a lot of hassle. Our luggage was taken care of, we were picked up on time from the accommodation and the boat left on time. We took the early morning boats, as in the afternoon the sea may be rougher, which we can recommend if you suffer from sea sickness.
Written October 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shirleigh D
Perth, Australia20 contributions
Mar 2023 • Couples
We had booked with this ferry company believing that a 1.5 hour window would be sufficient time to get from Nusa Lembongan to the airport: taking into account a boat ride of 30-45 minutes and a taxi ride of 35-45 minutes, giving some time for delays in traffic and collecting bags. There wasn’t an earlier ferry ride with this ferry company or we would have booked one, and wanted to travel with them because our hotel had recommended using them,
As it turned out our timing was spot on, but we did not end up travelling with Rocky as their customer service person was so rude, basically told us we needed to travel the day before IF WE WANTED to make our flight home… multiple text messages left us feeling so insulted that we asked the hotel to make contact with Rocky for fear that there was a language barrier causing the rude text messages, but Ohana’s Beach Resort staff confirmed their rude manner.
Instead we travelled with Arthamas and had the best experience, albeit having to pay a second fee. The ferry ride was 40 minutes, departed 3 minutes late and arrived in Sanur on time. We collected our bags and we’re in the taxi within 10 minutes and the ride to the airport was exactly as we had calculated on google maps, 35 minutes.
Had we not been lied to by Rocky customer service we would have not had to outlay additional money for a ferry service which left 30 minutes earlier!! And if you’re wondering, no we didn’t get a refund!!
As it turned out our timing was spot on, but we did not end up travelling with Rocky as their customer service person was so rude, basically told us we needed to travel the day before IF WE WANTED to make our flight home… multiple text messages left us feeling so insulted that we asked the hotel to make contact with Rocky for fear that there was a language barrier causing the rude text messages, but Ohana’s Beach Resort staff confirmed their rude manner.
Instead we travelled with Arthamas and had the best experience, albeit having to pay a second fee. The ferry ride was 40 minutes, departed 3 minutes late and arrived in Sanur on time. We collected our bags and we’re in the taxi within 10 minutes and the ride to the airport was exactly as we had calculated on google maps, 35 minutes.
Had we not been lied to by Rocky customer service we would have not had to outlay additional money for a ferry service which left 30 minutes earlier!! And if you’re wondering, no we didn’t get a refund!!
Written March 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AquaPacifica
Gold Coast, Australia1,525 contributions
Jul 2022
Fast, easy, professional, punctual pick up and drop off. You can change the date and time if you wish. Traveling as a family, you want things to be safe and easy. There was a bit of swell. Most people got wet getting in and out of the boat. You throw your shoes in a bucket and pick them up at the other end. It does get bumpy as you cross the channel, but it is just 30minutes and you are in good hands. Taking minimal luggage is best but they will load anything on if you have lots too.
Will not use another company. Be mindful that if you book a resort that is beachside but not expensive in Jungut Batu, they will drop you on the road and you will have to make your own way with your own luggage to your hotel, so less is better.
Will not use another company. Be mindful that if you book a resort that is beachside but not expensive in Jungut Batu, they will drop you on the road and you will have to make your own way with your own luggage to your hotel, so less is better.
Written July 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitso29
Perth, Australia24 contributions
Feb 2023 • Couples
From booking online, to pick up from and to our destinations and the journey we could not fault our experience. Online booking process was easy. The pick up and check in process was faultless. The new harbour at Sanur is sensational. The Rocky Boat is a good size and the journey to and from Nusa Lembongan is both pleasant and quick. Rocky also has their own private resort and jetty away from the other boats on Lembongan. Because of the new harbour on Sanur and Rocky’s private jetty, there is no more jumping on and off boats into the water. No more getting your feet wet. I highly recommend Rocky Fast Boat Cruises
Written February 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jackiemisson
Melbourne, Australia2 contributions
Oct 2023 • Friends
This is my third time travelling with Rocky Fast Cruise to Nusa Lembongan. I can't recommend them enough - I had a very tricky situation with 2x bookings (originally had 4 travellers, and then added 2x on) and also had to change the Ubud accomodation that we were being dropped off at after our trip to NL. The whole experience was seamless, door-to-door, and hassle free. It's a bit of a journey to get from somewhere on mainland Bali, to Sanur, to the port, to the boat, arrive in Lembongan and be transported with our luggage to the accommodation, but this company pulled it off without a hitch. The pricing is also very reasonable considering the service these folks do. I am again very impressed with the whole service. Will definitely recommend!
Written November 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
clairenw
Thatcham, UK112 contributions
How many minutes before departure must we arrive at the harbour?
Rocky Fast Cruise
Sanur, Indonesia
Atleast 30 Minute before departure
Funster71
Bali, Indonesia54 contributions
When am I ever going to get my refund as promised, and I have it in writing, Truly unprofessional, when you have given excuse after excuse, Please issue immediately
Tissandier J
Muret, France2 contributions
Hi,
Our plane should land at 10:50 sunday the 3rd of may. Is it ok to book a crossing with your company at 2:00 o'clock ? What hour would you pick us up at the airport ?
thank you for your answer M. Tissandier
ros301
Newcastle, Australia92 contributions
Last time we went to bali i wanted to transfer from the airport to lembongan. We landed at 3 and the last boat was at 5. I thought we would be able to make it but didnt want to risk it. Just as well because it was just after 5 by the time we finally got out of the airport. I know you probably want to maximise your time but take a later boat if you can, or book a hotel for the night. Rocky doesnt leave from sanur anymore but now from serangan port. They also do pickup from the airport and hotels included in the ticket price.
Steven P
Darlington, UK129 contributions
Do they offer safe luggage storage of bags while on the island for a few days. Going over for a few days but don’t want to take all our luggage with us
junior_bwh
Sanur, Indonesia9 contributions
Hi V1077OQ,
We have a big office and will be safe.
Thank you
oksanacpt
Cape Town Central, South Africa1 contribution
Hi, how we can change pick up address after order was placed online?
junior_bwh
Sanur, Indonesia9 contributions
Hi,
Kindly send us an email
Thank you 🙏🏼
oksanacpt
Cape Town Central, South Africa1 contribution
Hi, where is your departure point - Serangan or Sanur? Website is bit of confusing. Which number i can use to communicate via whatsapp?
junior_bwh
Sanur, Indonesia9 contributions
Hi oksanacpt,
We depart from Serangan and here is for WA +62 853 38866899
Thank you
Roodondendron
Utrecht Province, The Netherlands75 contributions
Do journeys get cancelled often in september due to the wheather conditions? I want to book but am afraid I wont be back in time to catch my flight.
junior_bwh
Sanur, Indonesia9 contributions
Hi Roodonden...
No journey get cancel on Sept last year just.
The weather been good every September.
Where you got the wrong info ?
Thank you
Anna_poland23
Warsaw, Poland32 contributions
Hi we will arrive about 3 p.m. at the airport, is it possible to catch the ferry Nusa Lembongan on the same day? Do you pick up us directly from the airport? Thanks for response.
alicediamond
London, UK36 contributions
Hi Anna,
Rocky's last boat leaves Sanur at 5:30pm and they will pick you up at the airport at no extra charge. They would probably ask you to meet their driver by 4pm, which may be close but is possible.
I would recommend you email Rocky directly for their advice (there's a little bit of misinformation in the responses here : ).
Have a great holiday!
Jessica S
Nunspeet, The Netherlands22 contributions
Dank voor je beoordeling! Vraagje; je beschrijft dat ze je bij je hotel ophalen. Ook vanaf lovina? Of is dat te ver?
Hebben net tickets geboekt voor 3 weken bali met kinderen van 9 en 11. Druk aan het orienteren! Bedankt!,
EvVeen
Hoorn, The Netherlands593 contributions
Jazeker, wij werden overal opgehaald. Dit hadden we van te voren in NL geregeld maar is ook prima ter plaatsen te regelen.