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BlueWater Express

Jl. Tukad Punggawa, Br. Ponjok, Denpasar, Bali, Indonesia
+62 361 8951111
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66%
Ranked #172 of 440 Activities in Denpasar
Type: Transportation, Sightseeing Tours
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123 reviews from our community

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Date | Rating
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English first
Bilthoven, The Netherlands
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2014 NEW

We checked out the reviews of several fast boat companies offering Bali-Gili Islands. Bluewater was reviewed very well and we were not disappointed. We were picked up on time at our hotel in Seminyak with a branded, clean, medium size bus (12 pax). The checking in proces was very Balinese (a bit slow), but we left the harbor on schedule.... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 23, 2014 NEW

I was really stressed by all the comments regarding how to go to the Gili! I read so many bad reviews on TripAdvisor that I was convinced we would have some issues. At the end, I decided to book with BlueWater Express even if it was a little bit expensive than the other companies (but my life is worth it...).... More

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London
Contributor
14 reviews 14 reviews
4 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 17, 2014

Blue Water Express were brilliant. I got a fast boat one way from Gili Air to Padang Bai. Service was great. They confirmed my booking immediately. I checked in with them the morning of the trip to re-confirm and met their representative John at the harbour. They ticketed my backpack efficiently and John guided us to the boat. John and... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014 via mobile

I booked this company to travel from padang bai tp gili trawangan & then back to serangan. It was recommended by lonely planet & didn't disappoint!They take safety seriously & all the staff were really nice! I left some stuff in padang bai at a hotel so I got the hotel to drop it off at their office and one... More

Was this review helpful? Yes 1
Woy Woy, Australia
Top Contributor
114 reviews 114 reviews
39 attraction reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 4, 2014

Bluewater express is the best way to get to the gili islands. They are very safe fast and reliable. Sitting on the roof with a bintang sure is the way to travel. Friendly crew were always making sure we had water or beer. It was only 2.5 hours from south Bali.

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Australia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 3, 2014

We booked Blue Water Express as it was recommended by the resort we were staying on Gili T, and had decent reviews on here. We took the trip from Serangan to Gili T, which was advertised to be a speedy 1hr15mins. However, our trip ended up taking us OVER 4 HOURS!! I can only hope our experience is not the... More

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Orangeville, Canada
Top Contributor
129 reviews 129 reviews
36 attraction reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed October 31, 2014

We took Bluewater Express from Gili T to Padangbai and then transferred to Ubud. The boat is pretty jammed on seats but ok for such a short time. Very bumpy ride across the water...somewhat uncomfortable. Other than that, everything went smoothly.

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Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
5 attraction reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 24, 2014

We loved it! After reading all the negative reviews, we were a bit nervous about these transfers. We're a couple in our mid 50's, so not quite as fit as the majority of the passengers heading to or from the Gili islands. Padang Bai to Gili T... We got our own transport from Manggis (it was included, but we were... More

Was this review helpful? Yes 2
Melbourne, Australia
Top Contributor
54 reviews 54 reviews
30 attraction reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 19, 2014

Booked this service online for a trip to Gili T and back. On the way there via Lombok the boat broke down, lucky it was only for a few minutes but staff denied this occurrence. However on the way back the boat was an hour late ( due to operational reasons) and broke down. Ended up being an additional two... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 8, 2014 via mobile

Journey on 7th October. Departed late. Engine broke down and staff spent an hour trying to fix despite the five remaining working engines. Then we got boarded by the police who found the boat did not carry the right paperwork. Then a customer lost her bag. Captain didn't seem to pay any attention to comfort of customers during this 5hr... More

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Nina P, Director of Sales at BlueWater Express, responded to this review

Dear James, I am very sorry about the delays that occurred on your trip, and that you did not receive any satisfactory explanation or apology at the time. Having investigated the events of the day I would like to explain as below. 1. The delayed departure from Padang Bai on the 7th was due to over-crowding at the dock which... More

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